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Text Chat Operator Jobs in Florida (NOW HIRING)

Cargill

Production Technician

Kissimmee, FL

$20 - $22/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Operating equipment and technology tools throughout the facility which may include mixers, batching ...

Cargill

Industrial Maintenance Technician

Tampa, FL

$27 - $30/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ... Operating standard maintenance tools such as power tools, basic hand tools, pneumatic tools ...

Cargill

Industrial Maintenance Technician

Tampa, FL · On-site

$27 - $30/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ... Operating standard maintenance tools such as power tools, basic hand tools, pneumatic tools ...

Cargill

Production Technician

Kissimmee, FL · On-site

$20 - $22/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Operating equipment and technology tools throughout the facility which may include mixers, batching ...

Cargill

Production Technician

Kissimmee, FL · On-site

$20 - $22/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Operating equipment and technology tools throughout the facility which may include mixers, batching ...

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All JobsText Chat Operator JobsText Chat Operator Jobs in Florida

Text Chat Operator information

See Florida salary details

$9

$15

$22

How much do text chat operator jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for text chat operator in Florida is $15.20, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $17.07 per hour, depending on experience, location, and employer.

What are text chat operators?

Text chat operators are professionals who communicate with customers or clients via text-based chat platforms. Their main role is to provide support, answer questions, and engage in conversations, typically for businesses or entertainment services. They may handle customer inquiries, resolve issues, or simply chat to keep users engaged, depending on the employer. This job usually requires good typing skills, strong communication abilities, and the ability to multitask in a fast-paced environment.

What are some common challenges faced by text chat operators and how can they be managed effectively?

Text chat operators often face challenges such as managing multiple conversations simultaneously, maintaining a consistent tone, and handling difficult or frustrated customers. To manage these effectively, it is important to develop strong multitasking abilities, use templates or scripts when appropriate, and practice empathy in every interaction. Regular training and feedback from supervisors can also help operators improve their communication skills and efficiency, ensuring high-quality service while minimizing stress.

What are the key skills and qualifications needed to thrive as a Text Chat Operator, and why are they important?

To thrive as a Text Chat Operator, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and customer support software is often required. Strong active listening, problem-solving, and multitasking abilities help build rapport and resolve customer issues efficiently. These skills are important to deliver timely, accurate, and positive customer experiences in a high-volume digital environment.

What is the difference between Text Chat Operator vs Customer Service Representative?

AspectText Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentOnline, remote chat platformsCall centers, retail, or office settings
Industry UsageCustomer support via live chatCustomer support via phone, email, or in person
Search & Comparison IntentRoles focused on online chat supportRoles involving direct customer interaction across channels

While both roles involve assisting customers, a Text Chat Operator specializes in providing support through live online chat platforms, often remotely. In contrast, a Customer Service Representative may handle inquiries via phone, email, or in person. The roles share similar credentials and industry usage but differ mainly in communication channels and work environment.

What are the most commonly searched types of Text Chat Operator jobs in Florida? The most popular types of Text Chat Operator jobs in Florida are:
What are popular job titles related to Text Chat Operator jobs in Florida? For Text Chat Operator jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Text Chat Operator jobs in Florida look for? The top searched job categories for Text Chat Operator jobs in Florida are:
What cities in Florida are hiring for Text Chat Operator jobs? Cities in Florida with the most Text Chat Operator job openings:
Text Chat Operator jobs near you
Infographic showing various Text Chat Operator job openings in Florida as of June 2026, with employment types broken down into 54% Full Time, 40% Part Time, 3% Contract, and 3% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $31,615 per year, or $15.2 per hour.
Client Services Specialist

Client Services Specialist

American Integrity Insurance Company of Florida, Inc.

Tampa, FL

$16 - $21.25/hr

Full-time

Posted 25 days ago

Job description

Job Summary

Title: Client Services Specialist 

You'll Report To: Client Services Supervisor

The Client Services Specialist will provide customers with enhanced service in the placement and maintenance of residential property insurance. 

Responsibilities
  • Respond to inquiries and questions from agents, customers and internal departments via text,chat, email, and phone.
  • Provide agents and insured customers accurate information.
  • Research and resolve issues.
  • Answer calls professionally and expediently.
  • Provide administrative, general office and clerical services as required.
  • Process mail and all other correspondence
  • Participate in projects/assignments that support policy services.
  • Maintain a superior level of customer service provided to all clients.
Qualifications

Education: Associate's Degree preferred.

Experience: Two (2) years of personal lines experience, or contact center experience, or a combination of education and experience required.

Licensure:  Florida licenses 20-44 (Personal  Lines), 2-20 (General Lines), or 4-40 (Customer Service) preferred.

Knowledge:                       

  • Demonstrated skills in the use of computer software applications. 
  • Specific knowledge in a particular line of business and / or additional education may be required by the hiring business unit. 
  • Familiarity with various types of insurance policies preferred.

Skills:                                 

  • Proven ability in customer service required. 
  • Ability to communicate interpersonally with individuals and groups via telephone and in writing. 
  • Ability to communicate effectively with a wide variety of technical / professional / consumer clients. 
  • Ability to develop and maintain open and trusting working relationships with clients / agents in order to gather pertinent information.
  • Ability to balance timeliness and accuracy.
  • Ability to listen and communicate clearly while maintaining proper confidentiality. 
  • Strong decision-making and problem solving skills. 
  • Ability to innovate regarding methods and approaches to existing and future work processes.
  • Ability to be resourceful in information gathering and assess information for the best possible decision. 
Your Environment (Text Only)Schedule: 8:30-5:30pm, M-F.  #LI-Onsite   Working Conditions:Normal business office environment.  Must be able to remain in a stationary position for periods of time while constantly operating a computer and or other office productivity machinery such as a calculator or telephone.  The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery or communicate with coworkers.   Travel: Minimum, as required.   ADA: The above statements cover what are generally believed to be the principal and essential functions of this job.  Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of job duties.    American Integrity Insurance Group is an Equal Opportunity Employer.Employment Type: FULL_TIME

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