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Text Chat Operator Jobs in Florida (NOW HIRING)

Ted Todd Insurance

Customer Service

Estero, FL · On-site

$22 - $26/hr

Communicate through phone, email, text, and chat with equal clarity and professionalism. * Listen ... operating out of Florida. We have a passion for growth and are actively seeking top talent from ...

Ted Todd Insurance

Customer Service

Estero, FL

$22 - $26/hr

Communicate through phone, email, text, and chat with equal clarity and professionalism. * Listen ... operating out of Florida. We have a passion for growth and are actively seeking top talent from ...

New

KBR, Inc.

Senior IT Customer Support

Niceville, FL · On-site

Teams Chat: Courteous, prompt, and grammatically precise real-time chat etiquette for fluid text ... Operating Systems: Comprehensive enterprise support and administration history involving the ...

KBR

Senior IT Customer Support

Niceville, FL

Teams Chat: Courteous, prompt, and grammatically precise real-time chat etiquette for fluid text ... Operating Systems: Comprehensive enterprise support and administration history involving the ...

Cargill

Process Technician

Tampa, FL · On-site

$20/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Operating processing and packaging equipment and backup for various other plant production roles

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All JobsText Chat Operator JobsText Chat Operator Jobs in Florida

Text Chat Operator information

See Florida salary details

$9

$15

$22

How much do text chat operator jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for text chat operator in Florida is $15.20, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $17.07 per hour, depending on experience, location, and employer.

What are text chat operators?

Text chat operators are professionals who communicate with customers or clients via text-based chat platforms. Their main role is to provide support, answer questions, and engage in conversations, typically for businesses or entertainment services. They may handle customer inquiries, resolve issues, or simply chat to keep users engaged, depending on the employer. This job usually requires good typing skills, strong communication abilities, and the ability to multitask in a fast-paced environment.

What are some common challenges faced by text chat operators and how can they be managed effectively?

Text chat operators often face challenges such as managing multiple conversations simultaneously, maintaining a consistent tone, and handling difficult or frustrated customers. To manage these effectively, it is important to develop strong multitasking abilities, use templates or scripts when appropriate, and practice empathy in every interaction. Regular training and feedback from supervisors can also help operators improve their communication skills and efficiency, ensuring high-quality service while minimizing stress.

What are the key skills and qualifications needed to thrive as a Text Chat Operator, and why are they important?

To thrive as a Text Chat Operator, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and customer support software is often required. Strong active listening, problem-solving, and multitasking abilities help build rapport and resolve customer issues efficiently. These skills are important to deliver timely, accurate, and positive customer experiences in a high-volume digital environment.

What is the difference between Text Chat Operator vs Customer Service Representative?

AspectText Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentOnline, remote chat platformsCall centers, retail, or office settings
Industry UsageCustomer support via live chatCustomer support via phone, email, or in person
Search & Comparison IntentRoles focused on online chat supportRoles involving direct customer interaction across channels

While both roles involve assisting customers, a Text Chat Operator specializes in providing support through live online chat platforms, often remotely. In contrast, a Customer Service Representative may handle inquiries via phone, email, or in person. The roles share similar credentials and industry usage but differ mainly in communication channels and work environment.

What are the most commonly searched types of Text Chat Operator jobs in Florida? The most popular types of Text Chat Operator jobs in Florida are:
What are popular job titles related to Text Chat Operator jobs in Florida? For Text Chat Operator jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Text Chat Operator jobs in Florida look for? The top searched job categories for Text Chat Operator jobs in Florida are:
What cities in Florida are hiring for Text Chat Operator jobs? Cities in Florida with the most Text Chat Operator job openings:
Text Chat Operator jobs near you
Infographic showing various Text Chat Operator job openings in Florida as of June 2026, with employment types broken down into 54% Full Time, 40% Part Time, 3% Contract, and 3% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $31,615 per year, or $15.2 per hour.

Urgently Hiring Automotive Sales Associates- Ferman Volvo of Tarpon Springs

Ferman Auto

Tarpon Springs, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

TAKE CONTROL OF YOUR SUCCESS working for one of the largest employers in the Tampa Bay area and one of the most forward-thinking and progressive retail automotive groups in the industry and move forward on a path to more earning potential and stability.
Successful candidates possess a passion for cars and their latest technology, are sharp, positive, energetic and have a strong desire to achieve financial success through the relentless pursuit of achieving (and exceeding) goals for retail transactions.
You are adept at building relationships with Guests using in-person communication at the dealership, as well as multiple online channels including website chat and email inquiry, phone conversations, texting and Social Media.
You embrace training & new learning to excel at product knowledge about the brands and vehicles we sell...plus competitive makes and models...and effectively overcome Guest objections throughout the sales journey.
Responsibilities Include
  • Review online vehicle inventory daily to ensure accuracy on dealer website and 3rd party websites. Identify and troubleshoot discrepancies.
  • Respond and engage with in-store and online sales inquiries using our CRM tool, online chat, email, text, phone and social media messaging to understand our Guest's needs and match with corresponding vehicles in inventory.
  • Film brief vehicle overviews and send to Guest for vehicle(s) of interest.
  • Schedule and confirm Guest's test drive appointment, prepare vehicle(s) of interest prior to their arrival, greet Guest to the dealership and accompany them on test drive to demonstrate vehicle features, technology and optional equipment available.
  • Be well-versed in brand product knowledge, competitive product knowledge and effectively overcome Guest objections throughout the sales journey.
  • Regularly communicate with Guest until the sale has closed and coordinate the entire transaction from vehicle presentation to pre-finance paperwork.
  • Coordinate sold vehicle delivery to Guest ensuring they understand vehicle features and warranty. Introduce each Guest to the Service Department and schedule their first manufacturer recommended maintenance appointment.
  • Prospect for new business using dealership database and networking to identify potential sales opportunities and develop your personal "book" of repeat business.
  • Update and manage Guest profiles in dealership database. Maintain CSI scores equal to, or above, manufacturer requirements.

Qualifications & Skill Requirements
  • Regularly engage in continuing education to maintain requirements for manufacturer certifications for product knowledge and technology.
  • Prior automotive or retail sales experience required.
  • Experienced at using CRM software a plus.
  • Comfortable using digital communication tools - social media messaging, email, text in addition to phone.
  • Bi-lingual with proficiency in both English and Spanish highly desirable.
  • Exceptional Guest service skills required.
  • Excellent verbal & non-verbal skills, listening and problem-solving skills. Knowledge of Microsoft Office suite is required.
  • Present a professional and well-groomed appearance.
  • Desire to achieve exceptional Guest Satisfaction scores.
  • High school diploma or GED equivalent required.
  • Some college preferred.
  • Must have a valid US government issued Driver's License, safe driving record and eligible to work in the United States.
  • Must be able to pass a pre-employment background screening and drug test.

About Ferman
Established in 1895, Ferman soon became Tampa's first retail automobile dealer. Today, we're one of the largest employers in the Tampa Bay area with locations throughout Hillsborough, Pasco and Pinellas counties representing 12 brands of automobiles - BMW, Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Mazda, MINI, RAM and Volvo.
Still a family owned & operated business we embrace a simple philosophy. Provide a Guest-centered automotive experience with a relentless focus on Service, Selection and Value assuring 100% Guest Satisfaction. It's simple. But it's what makes us different.
When you become part of the Ferman Team, you'll join a company with a friendly, family-like atmosphere, significant opportunity for advancement with regard to income, responsibility and leadership, and a company with a history of strong ties to our local community and charitable partnerships. Make the decision to work with us and you'll be part of a world-class automotive organization reflecting stability and the opportunity to work alongside some of the best in our business.
Ferman Core Values
Maintain Ferman Standard of Ethics at all times.
Embrace a Winning Team Spirit...Be Positive...Lead by Example.
Follow the Golden Rule - "Do Unto Others As You Would Have Them Do Unto You".
Our Benefits & Perks
Ferman is a leader in the automotive industry with benefits and perks like:
Competitive salary commensurate with experience.
Excellent growth and opportunities for advancement.
Modern, state-of-the-art Service facilities.
Paid training and education to achieve, and maintain, any job certifications required.
401K with company participation.
Competitive Health, Dental, Vision and Life insurance programs for employees and their families.
Short-term & long-term disability insurance available.
HSA (health savings account).
PTO (paid time off).
Employee pricing for new & used vehicles, service and parts.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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