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Livevox Jobs (NOW HIRING)

Livevox NICE Contact Developer Location - Plano, TX FTE Only • 6-8 year exp. in Livevox/NICE In Contact development • Call center experience in NICE InContact with hands-on in Studio Scripting ...

LiveVox NICE Contact Developer Location - Plano, TX FTE Only Job Summary • 6-8 year exp. in Livevox/NICE In Contact development • Call Center experience in NICE InContact with hands-on in Studio ...

Requirements What You'll Do Dialer & Queue Administration - FACS and LiveVox * Build, configure, and modify calling queues and campaigns in both FACS and LiveVox daily to meet staffing capacity and ...

Oversee software platforms (Zendesk, LiveVox, NICE CXone), systems architecture, routing logic, dialer strategy, and IVR workflows. Direct vendor contract negotiations and renewals to ensure platform ...

NiCE CXone Architect

Dallas, TX · Remote

$64.50 - $85/hr

Needs to be strong on NiCE CXone and experience on LiveVox will be an added advantage. Looking for experience in, * Design, Develop NICE CXone architecture and call flows for voice and digital ...

... LiveVox dialer Smart Reach with scripting • Strong knowledge of API Gateway, Elastic Stack (ELK), and Snowflake integration • Solid understanding of AWS Kafka • Proficient in Salesforce call ...

Required Skill and Experience Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound/outbound with LiveVox Develop High Level Design and Low Level Design ...

... LiveVox telephony platform preferred or other dialing platforms required • Proficiency or strong working knowledge of SQL, SAS or other programming language a plus • Experience with CRM a plus ...

$85K - $107K/yr

Required Skill and Experience Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound/outbound with LiveVox Develop High Level Design and Low Level Design ...

NiCE CXone Developer

Charlotte, NC · On-site

$113K - $142K/yr

Required Skill and Experience Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound/outbound with LiveVox Develop High Level Design and Low Level Design ...

Required Skill and Experience Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound/outbound with LiveVox Develop High Level Design and Low Level Design ...

Required Skill and Experience Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound/outbound with LiveVox Develop High Level Design and Low Level Design ...

Technical Lead

San Diego, CA · On-site

$85K - $110K/yr

Technical Lead · Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound/outbound with LiveVox · Develop High Level Design and Low Level Design, including ...

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How much do livevox jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for livevox in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is a Livevox?

A LiveVox job typically refers to roles involving the use of LiveVox, a cloud-based contact center platform that helps businesses manage customer interactions through voice, SMS, email, and chat. Positions may include customer service representatives, call center agents, or administrators who configure and optimize the platform. Responsibilities often involve handling inbound and outbound calls, managing customer inquiries, and ensuring seamless communication using LiveVox's automation and analytics tools.

What are the primary responsibilities of a LiveVox administrator in a contact center environment?

As a LiveVox Administrator, your main responsibilities include configuring and managing the LiveVox communication platform, ensuring system uptime, resolving technical issues, and providing support to contact center agents and supervisors. You will regularly collaborate with IT teams, operations managers, and training staff to optimize workflows and integrate LiveVox with other business systems. Additionally, you may be involved in analyzing call and performance data, generating reports, and implementing updates or enhancements based on organizational needs. This role is essential for maintaining efficient, compliant, and high-quality customer interactions in a dynamic contact center setting.

What are the key skills and qualifications needed to thrive in the Livevox position, and why are they important?

To thrive in a LiveVox Administrator or Specialist role, candidates typically need a strong background in contact center operations, technical troubleshooting, and data analysis, often supported by experience with cloud-based communication platforms. Familiarity with the LiveVox platform, CRM systems, workforce management tools, and certifications in these technologies are highly valued. Strong problem-solving skills, effective communication, and the ability to train and support end-users help professionals excel in these positions. These skills are vital to ensure smooth communication operations, maximize agent productivity, and support business objectives.

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What cities are hiring for Livevox jobs?

Cities with the most Livevox job openings:

What are the most commonly searched types of Livevox jobs?

The most popular types of Livevox jobs are:

What states have the most Livevox jobs?

States with the most job openings for Livevox jobs include:

Infographic showing various Livevox job openings in the United States as of September 2026, with employment types broken down into 91% Full Time, and 9% Contract. Highlights an 64% In-person, and 36% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

LiveVox NICE Contact Developer

Plano, TX • On-site

AceStack LLC
Recruiting and Staffing Services • 51 - 200 employees

Other

Re-posted 23 days ago


Job description

Livevox NICE Contact Developer

Location – Plano, TX FTE Only

• 6-8 year exp. in Livevox/NICE In Contact development

• Call center experience in NICE InContact with hands-on in Studio Scripting (Omni channel scripting)

• Strong knowledge on Nice Personal Contact Dialer

• Strong knowledge on NICE IEX

• Strong knowledge on Nice Quality Management

• LiveVox dialer /Smart Reach hands-on with scripting

• Good knowledge on API GW; Elastic Stack (ELK); Snowflake integration

• Good knowledge on AWS; Kafka and hands-on on AWS services such as EKS, EC2, Lambda and Kafka configuration knowledge

• Should have knowledge on Salesforce call center components (SSO configuration/SailPoint profiling/Omnichannel/call center setup/SF managed packages/Softphone integration with NICE; LiveVox switches)

• Understanding of the Studio Scripting

• Experience working with Kafka

• Experience Nice Personal Contact Dialer

• Experience in NICE IEX

• Knowledge in CI/CD tools and DevOps pipeline

• Must come to office 3-4 days and be in office for client interview


AceStack logo

About AceStack

Sourced by ZipRecruiter

AceStack is a global IT consulting & Staffing agency. We deal in Health care (Nursing, Allied, Clinical/Non-clinical) Staffing, Engineering Staffing & I.T. Staffing. Founded in 2017 in New Jersey, AceStack has reported consistent growth and profit every year and carries zero debt. AceStack consultants are placed across USA, Canada, Mexico, and Asia. In addition to our headquarters in New Jersey – USA, we also have offices in Canada, Noida, and Ahmedabad. AceStack’s exceptionally high-touch service keeps our clients satisfied and our Consultants/Travelers engaged. We believe in investing in our Consultants/Clients in a variety of ways. We employ AceStack ambassador who helps guide Consultants through the on-boarding process and ensure the transition into their new role with our Client is seamless. We also have dedicated Consultant care representatives located throughout our organization who provide the same level of attention throughout our Consultant’s tenure. Due to this level of attention and care, AceStack enjoys not only one of the highest retention rates in the staffing industry but also one of the highest redeployment rates in the industry.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

NJ, US

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