ZipRecruiter

Log In

2

Remote Livevox Jobs (NOW HIRING)

Transcend Softech LLC

NiCE CXone Architect

Dallas, TX · Remote

$64.50 - $85/hr

... or Remote Long Term Contract Architect with NiCE CXone. Location is preferred as Dallas, but open to US or Canada. Needs to be strong on NiCE CXone and experience on LiveVox will be an added ...

CADEX

Operations Support Representative

Maple Grove, MN · Remote

$19/hr

D&S Global Solutions, formed in 1997 and fully remote * ABC-Amega, formed in 1929 and headquartered ... Monitor LiveVox voicemail messages and promptly route them to the appropriate team members or ...

CADEX

Operations Support Specialist

Maple Grove, MN · Remote

$19/hr

D&S Global Solutions, formed in 1997 and fully remote * ABC-Amega, formed in 1929 and headquartered ... Monitor LiveVox voicemail messages and promptly route them to the appropriate team members or ...

All JobsLivevox JobsRemote Livevox Jobs

Remote Livevox information

How to make $1000 a week remotely?

Remote Livevox agents can earn $1000 or more weekly by consistently handling a high volume of quality customer interactions, often requiring strong communication skills and familiarity with call center software. Increasing earnings may involve working additional hours, improving performance, or taking on specialized or higher-paying campaigns within the role.

What are the key skills and qualifications needed to thrive as a Remote Livevox Agent, and why are they important?

To excel as a Remote Livevox Agent, you generally need strong communication skills, customer service experience, and a high school diploma or equivalent. Proficiency with the LiveVox contact center platform, CRM systems, and basic computer applications is typically required. Outstanding problem-solving abilities, patience, and adaptability help agents stand out when addressing customer concerns remotely. These skills and qualifications are vital for delivering efficient, high-quality support and maintaining customer satisfaction in a virtual contact center environment.

How can I make $100,000 a year working from home?

Remote Livevox agents can potentially earn $100,000 annually by gaining experience, developing strong communication and technical skills, and working in high-demand customer service or sales roles that offer performance-based incentives. Achieving this income level often requires consistent performance, advanced skills, and sometimes specialized certifications, along with working full-time hours in a remote environment.

What is the easiest remote job to get hired for?

Remote customer service or call center roles, such as Livevox positions, are often considered among the easiest remote jobs to obtain due to high demand and lower experience requirements. These jobs typically require good communication skills, basic computer knowledge, and sometimes a quiet work environment, with many companies offering training programs for new hires.

What is the difference between Remote Livevox vs Remote Call Center Agent?

AspectRemote LivevoxRemote Call Center Agent
Required CredentialsBasic customer service skills, CRM familiarityCustomer service experience, communication skills
Work EnvironmentCloud-based contact center platform, remote setupHome office or remote location, using phone and computer
Employer & Industry UsageContact centers, customer support companiesCustomer service departments across industries
Common Search/ComparisonYesYes

Remote Livevox is a platform used by contact centers to manage customer interactions, requiring familiarity with CRM tools. Remote Call Center Agents are individuals providing customer support remotely, often using platforms like Livevox. While both roles involve remote customer service, Livevox is a software platform, whereas a Call Center Agent is a job position. Understanding this difference helps job seekers find relevant opportunities and skills needed for each role.

How does a Remote Livevox agent typically collaborate with team members and supervisors while working from home?

As a Remote Livevox agent, collaboration with your team and supervisors is primarily achieved through digital communication tools such as chat platforms, video calls, and email. Regular virtual meetings are held to discuss updates, share best practices, and address performance metrics. Supervisors provide real-time feedback and support via the Livevox platform, ensuring you stay aligned with company goals and customer service standards. This structure fosters a supportive remote environment, even though you are not physically present with your teammates.

How can I make 2000 a week working from home?

Remote Livevox agents can earn around $2000 weekly by handling high call volumes, maintaining productivity, and working full-time hours. Success depends on experience, call center performance, and the ability to work efficiently in a remote environment with relevant skills and tools. Consistent scheduling and meeting performance targets are key to reaching this income level.

What are Remote Livevox jobs?

Remote Livevox jobs are positions that involve using the LiveVox cloud-based contact center platform to manage customer communications from a remote location. These roles typically include customer service representatives, call center agents, or technical support staff who handle calls, emails, and chats using LiveVox tools. Working remotely allows employees to perform these tasks from home or any location with a reliable internet connection. Employees receive training on how to use LiveVox’s software to interact with customers efficiently and securely. Many companies use LiveVox to ensure seamless communication and compliance while offering flexible work arrangements.
More about Remote Livevox jobs
What cities are hiring for Remote Livevox jobs? Cities with the most Remote Livevox job openings:
What are the most commonly searched types of Livevox jobs? The most popular types of Livevox jobs are:
What states have the most Remote Livevox jobs? States with the most job openings for Remote Livevox jobs include:
What job categories do people searching Remote Livevox jobs look for? The top searched job categories for Remote Livevox jobs are:
Remote Livevox jobs near you

NiCE CXone Architect

Transcend Softech LLC

Dallas, TX • Remote

$64.50 - $85/hr

Contractor

Re-posted 23 days ago

Job description

NiCE CXone Architect
Dallas or Remote
Long Term Contract
Architect with NiCE CXone.  Location is preferred as Dallas, but open to US or Canada.

Needs to be strong on NiCE CXone and experience on LiveVox will be an added advantage.

Looking for experience in,

  • Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound/outbound with LiveVox
  • Develop High Level Design and Low Level Design, including data flow diagrams and routing plans.
  • Ensuring scalability, high availability, disaster recovery, and compliance in architecture
  • Lead design of ACD/IVR call flows and define integration of CRM/ERP/WFM/QM, analytics, and telephony systems using REST/SOAP/Webhooks
  • Support telephony integrations
  • Create migration roadmaps, cutover plans, risk mitigation strategies, and fallback options.
  • Ensure adherence to best practices for performance, security, compliance, regulatory standards.
  • Conduct architectural reviews, validate solution designs, and approve integrations/scripts developed
  • Drive AI/automation/analytics enhancements across the CX stack
  • Evaluate new features and roadmap updates to adopt in the environment
  • Work with cross-functional teams to resolve issues related to architecture, integrations, routing, or performance
  • Continuous improvement by monitoring and measuring system performance, identify improvements (routing optimization, automation, analytics).
  • Optimize system performance and troubleshoot complex issues.
  • Provide guidance on CXone modules: ACD, IVR, WFM, QM, Analytics, Digital Channels.
  • Liaison with client, provide consulting for cloud migration and CX transformation.
  • Implement best practices for code quality and maintainability.
  • Lead root cause analysis for platform issues and critical incidents