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Live Operations Jobs in Georgia (NOW HIRING)

Victory Live

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

ABOUT VICTORY LIVE Victory Live is a private equity-backed technology company aimed at maximizing ... This position combines customer service, operational support, and system management. The ideal ...

Victory Live

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

ABOUT VICTORY LIVE Victory Live is a private equity-backed technology company aimed at maximizing ... This position combines customer service, operational support, and system management. The ideal ...

Murata America

Operations Incident Specialist

Atlanta, GA · Hybrid

$67K - $99K/yr

Proven experience resolving live operational issues. * Strong root‑cause analysis and problem‑solving capabilities. * Ability to operate calmly and decisively in high‑pressure, time‑sensitive ...

Brand Apart

Live Producer

Atlanta, GA · On-site

Live Producer Brand Apart is looking for a Live Producer to help plan, manage, and execute high ... This role sits at the intersection of creative vision and operational execution, both owning select ...

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Live Operations information

What is live operations?

Live Operations, often called 'Live Ops', refer to the ongoing management, support, and enhancement of a live digital product or service, such as a video game or mobile app, after its initial launch. Live Ops teams are responsible for delivering updates, handling in-game events, resolving technical issues, and engaging with users to keep the experience fresh and enjoyable. Their work helps maximize user retention and revenue by responding to real-time data and player feedback.

What are the key skills and qualifications needed to thrive as a live operations professional?

To thrive as a Live Operations professional, you need strong problem-solving abilities, analytical thinking, and a solid understanding of online systems, often supported by experience in game operations or real-time service management. Familiarity with monitoring tools, incident management platforms, and sometimes scripting languages or SQL is typically required. Excellent communication, teamwork, and the ability to stay calm under pressure are vital soft skills in this role. These skills and qualities are crucial for maintaining service stability, quickly resolving incidents, and ensuring a seamless user experience in live environments.

What are some common challenges faced by professionals in live operations roles, and how can they be addressed?

Live Operations professionals often encounter challenges such as managing unexpected technical issues, coordinating real-time responses, and balancing player satisfaction with business goals. These roles require quick problem-solving, effective communication with cross-functional teams (like customer support, engineering, and product management), and the ability to remain calm under pressure. Staying proactive with monitoring tools, maintaining clear escalation protocols, and regularly updating documentation can help address these challenges and ensure smooth live service experiences.

What is a live operations job?

A live operations job involves managing and supporting live services, platforms, or products to ensure smooth functioning and user experience. It includes tasks such as monitoring systems, troubleshooting issues, coordinating updates, and analyzing performance metrics, often requiring skills in communication, problem-solving, and familiarity with tools like dashboards and incident management systems.

What are the most commonly searched types of Live Operations jobs in Georgia?

The most popular types of Live Operations jobs in Georgia are:

What are popular job titles related to Live Operations jobs in Georgia?

For Live Operations jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Live Operations jobs in Georgia look for?

The top searched job categories for Live Operations jobs in Georgia are:

Live Operations jobs near you
Infographic showing various Live Operations job openings in Georgia as of August 2026, with employment types broken down into 73% Full Time, 11% Part Time, 9% Contract, and 7% Nights. Highlights an 96% In-person, and 4% Remote job distribution.

Ticketing Operations Supervisor

Victory Live

Atlanta, GA • On-site

Full-time

Posted 2 days ago

New

Job description

ABOUT VICTORY LIVE
Victory Live is a private equity backed technology company aimed at maximizing distribution and yield for live event ticket inventory. We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater and live music event tickets on behalf of artists, promotors, teams, venues and professional resellers. Victory Live’s comprehensive offerings include an established B2B marketplace along with both a full-service and an automated SaaS platform to handle all elements of the ticket sales lifecycle, from ingestion to sales fulfillment.

 

THE POSITION
The Fulfillment Operations Supervisor will work hand in hand with the operations team handling all aspects of ticket supply chain logistics. With the aid of automation tools, the Operations Supervisor will be responsible for monitoring all incoming orders for any errors as well as complete any non-automated orders manually. Diligence and accuracy are of the utmost importance in this role in organizing and balancing day to day tasks versus ad hoc issues. As an Operations Supervisor, you will be front and center in managing our inventory and distribution pipelines.

 

RESPONSIBILITIES

  • Oversee fulfillment processes across 14+ marketplaces to ensure accuracy and compliance
  • Serve as the primary escalation point for complex or high impact fulfillment and member issues
  • Supervise, coach, and support Operations Fulfillment Specialists, including training, workload distribution, and performance accountability
  • Develop, improve, and document workflows across internal and third party products
  • Maintain relationships and communication with technology partners, ensuring timely resolution of system issues and support needs
  • Oversee internal operations tools, inventory systems, and point of sale platforms to ensure reliability and efficiency
  • Collaborate with leadership and the management team on high level operational initiatives and cross functional projects
 

REQUIREMENTS
What we’re looking for 

  • Previous success in a consumer-facing position
  • Professional in demeanor and appearance
  • Excellent organizational skills
  • Willing to work nights, weekends, and holidays when mission-critical tasks arise
  • Ability to demonstrate uncompromised judgment and discretion 
  • Ability to manage stressful and/or high-profile situations
  • Self-discipline and a commitment to confidentiality and discretion 
  • Flexible and reliable team player, within departmental team and the company as a whole
  • Strong communication skills (written, verbal and non-verbal), and active listening skills
  • Adept at time management and prioritizing job tasks, within defined parameters and/or objectives. 
  • Able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption


​​​​​​​PREFERRED QUALIFICATIONS

  • Knowledge and understanding of both the primary and secondary markets within the ticketing industry
  • Proficiency in ticketing systems, managing ticket inventory and/or third-party ticketing software
  • Leadership or training experience in a fast-paced environment

Victory Live is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by state, local or federal law.


 

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