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Live Operations Jobs in Georgia (NOW HIRING)

Stord

Senior Operations Manager

Atlanta, GA · On-site

Continuous Improvement and Root Cause Problem Solving Diagnose performance drift and resolve it without disrupting live operations. Apply structured problem-solving methods, ideally grounded in Lean ...

Victory Live

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

ABOUT VICTORY LIVE Victory Live is a private equity-backed technology company aimed at maximizing ... This position combines customer service, operational support, and system management. The ideal ...

Victory Live

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

ABOUT VICTORY LIVE Victory Live is a private equity-backed technology company aimed at maximizing ... This position combines customer service, operational support, and system management. The ideal ...

Murata America

Operations Incident Specialist

Atlanta, GA · Hybrid

$67K - $99K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Proven experience resolving live operational issues. * Strong root‑cause analysis and problem‑solving capabilities. * Ability to operate calmly and decisively in high‑pressure, time‑sensitive ...

Brand Apart

Live Producer

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Live Producer Brand Apart is looking for a Live Producer to help plan, manage, and execute high ... This role sits at the intersection of creative vision and operational execution, both owning select ...

Murata Americas

Operations Incident Specialist

Atlanta, GA · On-site

$67K - $99K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Proven experience resolving live operational issues. * Strong root-cause analysis and problem-solving capabilities. * Ability to operate calmly and decisively in high-pressure, time-sensitive ...

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Live Operations information

What is live operations?

Live Operations, often called 'Live Ops', refer to the ongoing management, support, and enhancement of a live digital product or service, such as a video game or mobile app, after its initial launch. Live Ops teams are responsible for delivering updates, handling in-game events, resolving technical issues, and engaging with users to keep the experience fresh and enjoyable. Their work helps maximize user retention and revenue by responding to real-time data and player feedback.

What are the key skills and qualifications needed to thrive as a live operations professional?

To thrive as a Live Operations professional, you need strong problem-solving abilities, analytical thinking, and a solid understanding of online systems, often supported by experience in game operations or real-time service management. Familiarity with monitoring tools, incident management platforms, and sometimes scripting languages or SQL is typically required. Excellent communication, teamwork, and the ability to stay calm under pressure are vital soft skills in this role. These skills and qualities are crucial for maintaining service stability, quickly resolving incidents, and ensuring a seamless user experience in live environments.

What are some common challenges faced by professionals in live operations roles, and how can they be addressed?

Live Operations professionals often encounter challenges such as managing unexpected technical issues, coordinating real-time responses, and balancing player satisfaction with business goals. These roles require quick problem-solving, effective communication with cross-functional teams (like customer support, engineering, and product management), and the ability to remain calm under pressure. Staying proactive with monitoring tools, maintaining clear escalation protocols, and regularly updating documentation can help address these challenges and ensure smooth live service experiences.

What is a live operations job?

A live operations job involves managing and supporting live services, platforms, or products to ensure smooth functioning and user experience. It includes tasks such as monitoring systems, troubleshooting issues, coordinating updates, and analyzing performance metrics, often requiring skills in communication, problem-solving, and familiarity with tools like dashboards and incident management systems.

What are the most commonly searched types of Live Operations jobs in Georgia?

The most popular types of Live Operations jobs in Georgia are:

What are popular job titles related to Live Operations jobs in Georgia?

For Live Operations jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Live Operations jobs in Georgia look for?

The top searched job categories for Live Operations jobs in Georgia are:

Live Operations jobs near you
Infographic showing various Live Operations job openings in Georgia as of August 2026, with employment types broken down into 73% Full Time, 11% Part Time, 9% Contract, and 7% Nights. Highlights an 96% In-person, and 4% Remote job distribution.

Senior Operations Manager

Stord

Atlanta, GA • On-site

Full-time

Re-posted 19 days ago

Stord rating

3.1

Company rating: 3.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.

By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.

With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.

Position Description
Stord is looking for an Operations Manager with strong communication skills and experience as a leader of leaders. This person must be able to lead others through effective decision making and demonstrate a sense of responsibility in leading a team that supports the execution of all processes and procedures related to inventory accuracy, including performing warehouse bin accuracy and maintaining inventory shrink. They possess a strong ability to utilize Order Management System and various types of material handling equipment.

What You'll Do:

Labor Planning and Workforce Modeling


Build staffing plans against volume forecasts, headcount ratios, and productivity standards. Anticipate labor needs rather than react to them, and adjust plans in real time as demand shifts.

Data-Driven KPI Management


Read and act on core operational metrics including location accuracy, dock-to-stock, outbound SLA, and productivity. Use data to identify what's working, what isn't, and what to fix next.

P&L and Budget Ownership


Own the operational P&L and payroll with full accountability. Speak fluently to the levers that drive site profitability - labor cost as a percentage of revenue, cost per unit/order, overtime spend, throughput efficiency, shrink, and equipment utilization. Walk through a P&L line by line and explain what moved it.

Continuous Improvement and Root Cause Problem Solving


Diagnose performance drift and resolve it without disrupting live operations. Apply structured problem-solving methods, ideally grounded in Lean or Six Sigma, to drive lasting improvement.

WMS Configuration and Data Storytelling


Go beyond day-to-day WMS use to configure and troubleshoot the system directly. Pull complex datasets and turn them into a clear story - dashboard, deck, or conversation - that moves leadership to act and gets buy-in to see it through.

  • Oversee all fulfillment center operations including inbound, put away, outbound, B2C/B2B, and returns

  • Lead and develop Area Managers, operations leads, and associates

  • Oversee inventory accuracy, ICQA compliance, audit readiness, and GMP adherence

  • Support new client launches and ensure operational readiness

  • Partner with cross-functional teams including IE, solutions engineering, customer quality, and implementations

  • Work closely with HR, Safety, and Customer Service to drive results

What You'll Need:

  • Minimum 5 years experience in a high volume direct to consumer environment in a manager level role or higher

  • Experience leading salaried teams of 5 salaried employees or more

  • Experience leading teams of 60 non-exempt or more

  • Experience running and leading a highly technical operation, including automation

  • Experience working in a 200k sq ft facility or larger

  • Experience leading or being a direct contributor in operational startups or change management projects

  • Experience using Warehouse Management Systems (WMS) from a configuration and troubleshooting perspective

  • Advanced knowledge of Excel

  • Bachelor's Degree or relevant experience.

  • Previous leadership experience.

  • Possesses strong organizational and time management skills, driving tasks to completion.

  • Excellent communication and interpersonal skills. Able to interact effectively with all levels of management and support teams.

  • Able to transport up to 20 lbs.

  • Able to perform basic mathematical calculations.

  • Able to build solid, effective working relationships with others.

  • Able to constructively work under stress and pressure when faced with high workloads and deadlines.

  • Able to effectively use relevant material handling equipment (i.e forklifts).

  • Able to express ideas clearly and convey necessary information.

  • Able to work in a Distribution center environment which includes exposure to work at varying heights; varying temperatures; moderate and consistent noise levels.

  • Occasional non-standard work hours or overtime as business requires.

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