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Live In Cisco Ucce Engineer Jobs (NOW HIRING)

VTG

Senior Cisco Voice Engineer

Dulles, VA · On-site

Overview We are seeking experienced Cisco Voice Engineers to support a mission critical, technology ... UCCX/UCCE or Avaya equivalents) • Prior experience in a DoD, IC, or other high-security ...

Ampcus Inc

Webex Contact Center Enterprise Engineer

Lead the transition of contact center applications from on-premises Cisco solutions (UCCE/UCM) to ... Required : • Deep expertise in ICM (Intelligent Call Manager), CVP (Customer Voice Portal), and ...

VTG

Senior Cisco Voice Engineer

Dulles, VA · Hybrid

Overview We are seeking experienced Cisco Voice Engineers to support a mission critical, technology ... UCCX/UCCE or Avaya equivalents) • Prior experience in a DoD, IC, or other high-security ...

UC Davis Health

Senior VoIP Engineer

Sacramento, CA · On-site

$107K - $212K/yr

Technical experience maintaining Cisco (UCCE/PCCE) Contact Center Enterprise system applications ... Bachelor's degree in a related VoIP technical area. * 10 or more years of technical experience ...

Recruit XL

Cisco ISE Engineer

Osceola, AR · On-site

$70 - $75/hr

Our team is seeking a highly skilled Cisco Enterprise ISE Engineer that can be both on-site ... The ideal consultant will bring deep hands-on expertise in Cisco network technologies, with a ...

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As of Sep 2, 2026, the average hourly pay for live in cisco ucce engineer in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.
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Infographic showing various Live In Cisco Ucce Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, and 3% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $100,198 per year, or $48.2 per hour.

UC Voice & Contact Center Support Specialist

The Maven Group, LLC

Beachwood, OH • Hybrid

Full-time

Re-posted 7 days ago

Job description

The Maven Groups' multi-national manufacture is adding a UC Voice & Contact Center Engineer to its US office in Ohio. While NO RELOCATION can be provided for this role, our client is open to several other work locations.  If the candidate resides within 50 miles of Beachwood OH, Moon Township PA, Raleigh NC, Houston TX, Dallas TX, or Southfield MI, the candidate must work at that site (hybrid schedules are available with the option to work 3 days per week onsite).

This is a full-time, direct hire role with The Maven Groups' client.  A full global quality benefit package awaits.

The chosen candidate will be part of Global UC Voice and Contact Center support organization to provide technical support and guidance to our internal customers. This position is also responsible for providing inputs to design standards and leads the team through critical issue resolutions and training. 

Past experience supporting global, follow-the sun unified communication solutions is highly desired.

All candidates must at least have:

  • Bachelor’s degree from an accredited institution is required
  • Minimum 5 years of IT Support experience in Cisco Contact Center (UCCE).
  • Minimum 4 years of IT Support experience in Cisco IP Telephony (VOIP).
  • This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee.

To get looked at candidates must possess:

  • At least 5 years of hand-on work experience on Cisco Call Manager (CUCM) and Cisco Unified Contact Center Enterprise (UCCE) and associated applications.
  • Hands-on Scripting knowledge on ICM, CVP (CVP Call Studio)
  • Hands-on expertise on CUIC Reporting (Customization & New Reports)
  • Experience with 3rd Party Integrations (CRM, Call/Screen recording, Chat & Email etc.)
  • Knowledge of Cisco Call Manager Cluster (CUCM) in a multi-cluster environment including Unity Connection (Call Handler) and Jabber.
  • Hands-on experience on Cisco voice Gateways (including VXML Gateways)
  • Experience of multi-PBX hybrid voice cloud environment (Hosted IPT and Contact Centers).
  • Extensive knowledge of SIP, SCCP, H.323 and MGCP protocols
  • Knowledge of Server and Networking principles pertaining to enterprise environment including VM, UCS, Backup, Storage, Load Balancing, Monitoring Tools etc.
  • Strong knowledge of Cisco Prime collaborations.
  • Ability to test, configure and deploy Patches, Service Packs, Upgrades, Hot Fixes etc.

Apply