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Live In Cisco Ucce Engineer Jobs in Texas (NOW HIRING)

... In-Depth knowledge of Cisco Unified Contact Center Enterprise (UCCE) and Cisco Voice Portal (CVP). § Good understanding of Cisco UCCE Architecture, deployment models and components. § Hands on ...

MDAEdge is seeking a highly skilled Cisco CVP Developer to join their team. The ideal candidate ... g., Cisco UCCE, Finesse) • Ability to work in agile or fast-paced environments Company : The ...

... and Live Data Server. * Support integration and configuration of Cisco Unified Customer Voice ... Participate in on-call rotation for after-hours support. Required Skills and Experience: * Strong ...

Proficient in Cisco CVP platform and Call Studio: Understanding the CVP architecture, features, and ... Java programming: Ability to develop custom Java components for CVP integration * Contact Center ...

Cisco Network Engineer

Austin, TX · On-site

  • Medical

  • Life

  • Retirement

We are currently seeking an experience Cisco Network Engineer to play a key role within a high ... The role is 100% remote but does require an individual to live in Texas with a strong preference in ...

Cisco Network Engineer

Austin, TX · Remote

  • Medical

  • Life

  • Retirement

We are currently seeking an experience Cisco Network Engineer to play a key role within a high ... The role is 100% remote but does require an individual to live in Texas with a strong preference in ...

New

Cisco Network Engineer

Austin, TX · Remote

  • Medical

  • Life

  • Retirement

We are currently seeking an experience Cisco Network Engineer to play a key role within a high ... The role is 100% remote but does require an individual to live in Texas with a strong preference in ...

New

Cisco: FTD, Meraki (switching), Catalyst, Nexus, Wireless Controllers, ISE , CUCM (on-prem Call Manager) , VoIP/Voice, SIP, QoS. * UC/CC: Cloud UCaaS platforms and Contact Center (UCCX/UCCE/Webex CC ...

CUCM Engineer

San Antonio, TX · On-site

  • Medical

  • Life

  • Retirement

  • PTO

As a Cisco Unified Communications Engineer on our team, you'll use your expertise in Cisco Unified Communications Manager (CUCM), Voice over IP (VoIP), Session Initiation Protocol (SIP), voice ...

CUCM Engineer

San Antonio, TX

  • Medical

  • Life

  • Retirement

  • PTO

As a Cisco Unified Communications Engineer on our team, you'll use your expertise in Cisco Unified Communications Manager (CUCM), Voice over IP (VoIP), Session Initiation Protocol (SIP), voice ...

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Infographic showing various Live In Cisco Ucce Engineer job openings in Texas as of July 2026, with employment types broken down into 39% Locum Tenens, 54% Full Time, 3% Part Time, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution.

Full-time

Re-posted 18 days ago


Job description

Location: Remote USA
Requirements:
§ Analyze, configure, and troubleshoot networks with mixed media and protocols.
§ Effectively create and utilize lab setups to duplicate and solve problems, validate planned changes to software and hardware design.
§ Provide remote troubleshooting support to resolve UC related issues
§ Follow-through on all UC Incident tickets assigned to your bin and their resolution
§ Engage PS and TAC for assistance on RMAs and complex issues support
§ Coordinate field services as needed for onsite support
§ Follow the defined communication procedures for incident updates
§ Strictly adhere to processes related to tickets update with meaningful and correct notes
§ Respond to network management system alarms according to established processes
§ Priority support for identified key customer functionalities and escalations
§ Effectively work with cross-functional teams to resolve major customer issues.
§ Drive for continuous learning, results orientation, and teamwork.
§ Work on developing automation and scripts that allow you to work faster and more efficiently
§ Help improve overall team quality by automating repetitive tasks and changes on the infrastructure
§ In-Depth knowledge of Cisco Unified Contact Center Enterprise (UCCE) and Cisco Voice Portal (CVP).
§ Good understanding of Cisco UCCE Architecture, deployment models and components.
§ Hands on experience in Cisco UCCE Call flow scripts.
§ Good knowledge and hands on experience in Cisco CVP Scripting.
§ Good hands on experience in CVP Micro app and knowledge in VXML application.
§ Good hands on experience in VXML Gateway configuration and troubleshooting.
§ Knowledge in Cisco Unified Intelligence Center Reporting (CUIC).
§ Knowledge of Cisco Unified Communication technologies and products (CUCM, CUCM IM&P, CUC)
§ Good understanding of various APIs, SDKs and protocols used for automation: AXL, REST, SOAP
§ Ability to troubleshoot UCCE/CVP solutions covering multiple products and features under and drive incidents towards resolution
§ Able to identify problems, acquire ownership and deliver solutions at a high level of customer satisfaction.
§ Excellent written and verbal communication, interpersonal and presentation skills.
§ Proven planning, prioritization, and organization skills
§ ITIL Foundation level knowledge