ZipRecruiter

Log In

1

Live In 988 Chat Jobs (NOW HIRING)

FirstLink

Manager, 988 Lifeline

Fargo, ND · On-site

$26/hr

... via phone, chat, and text. As our 988 Manager, you'll lead and develop a team of 988 Crisis ... In this role, you'll ensure every person reaching out for help receives compassionate, evidence ...

FirstLink

Manager, 988 Lifeline

Fargo, ND · On-site

$26/hr

... via phone, chat, and text. As our 988 Manager, you'll lead and develop a team of 988 Crisis ... In this role, you'll ensure every person reaching out for help receives compassionate, evidence ...

AYS

Live Chat Agent

Atlanta, GA · On-site

$15 - $20/hr

Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer ... You will be the first point of contact for our customers, and your role will be crucial in ensuring ...

At Your School (AYS, Inc.)

Live Chat Agent

$15.75 - $21.25/hr

Respond to customer inquiries and provide support through live chat channels in a timely and ... professional manner * Identify and resolve customer issues, escalating to the appropriate team ...

Ethypharm

Live Chat Agent

Atlanta, GA · Remote

$15.75 - $21.25/hr

Live Chat Agent Department: Customer Support Employment Type: Full-Time Work Arrangement: Remote ... Document customer interactions, requests, and resolutions accurately in the company's CRM or ...

FirstLink

Crisis Specialist, 988 Lifeline

Fargo, ND · On-site

$20 - $21.50/hr

... chat and text response, simulations, roleplays, live observation, and ongoing coaching from ... Whether you're interested in becoming a Response Mentor, exploring training and quality improvement ...

FirstLink

Crisis Specialist, 988 Lifeline

Fargo, ND

$21/hr

... chat and text response, simulations, roleplays, live observation, and ongoing coaching from ... Whether you're interested in becoming a Response Mentor, exploring training and quality improvement ...

TEC Accutite

Live Chat Representative

$16.50 - $22.25/hr

Live Chat Representative TEC is a vertically integrated petroleum industry engineering and ... Each situation and phase is unique and in order to be successful one cannot always follow ...

StrataBuilt LLC

live chat representative

$16.50 - $22.25/hr

Live Chat Representative StrataBuilt is a dynamic and innovative company dedicated to providing industry-leading solutions in custom software development and agile consulting. We are committed to ...

previous pagenext page

Showing results 21-40

All JobsLive In 988 Chat Jobs

Live In 988 Chat information

What is a live in 988 chat worker?

A Live In 988 Chat worker is a trained crisis counselor who provides support through the 988 Suicide & Crisis Lifeline’s online chat platform. They assist individuals experiencing emotional distress, suicidal thoughts, or mental health crises by offering real-time conversation, resources, and guidance. These professionals help users feel heard, offer coping strategies, and connect them with further mental health services when needed. Their work is confidential, empathetic, and focused on providing immediate support.

What are the key skills and qualifications needed to thrive as a 988 crisis chat counselor, and why are they important?

To thrive as a 988 Crisis Chat Counselor, you need strong crisis intervention skills, active listening abilities, and a relevant background in mental health or social work. Familiarity with secure chat platforms, suicide risk assessment tools, and often certifications in crisis intervention are typically required. Compassion, emotional resilience, and clear written communication are critical soft skills for providing effective support remotely. These skills and qualities are essential for delivering timely, empathetic, and effective assistance to individuals experiencing mental health crises.

What are some of the unique challenges faced by live in 988 chat counselors, and how can applicants prepare for them?

Live In 988 Chat counselors often handle high-stress situations involving individuals in crisis, which can be emotionally demanding. Counselors must balance active listening, empathy, and quick decision-making while maintaining professional boundaries. Applicants can prepare by familiarizing themselves with crisis intervention techniques, practicing self-care, and seeking peer support to manage emotional fatigue. Training is typically provided, but resilience and adaptability are key to thriving in this role.

What is the difference between Live In 988 Chat vs Live In Caregiver?

AspectLive In 988 ChatLive In Caregiver
CertificationsBasic first aid, CPR, communication skillsCPR, first aid, caregiving certifications often preferred
Work EnvironmentOnline, remote chat support for mental health or crisis interventionIn-home, providing personal care and assistance to clients
Employer & IndustryHealthcare, mental health services, crisis support organizationsHome care agencies, senior care, disability support

Live In 988 Chat involves providing remote online support via chat for mental health or crisis situations, requiring strong communication skills. In contrast, a Live In Caregiver offers in-person personal care and assistance within a client's home. Both roles may require caregiving or communication certifications, but the work environments differ significantly, with one being remote and the other in-home.

More about Live In 988 Chat jobs

What cities are hiring for Live In 988 Chat jobs?

Cities with the most Live In 988 Chat job openings:

What are the most commonly searched types of 988 Chat jobs?

The most popular types of 988 Chat jobs are:

What states have the most Live In 988 Chat jobs?

States with the most job openings for Live In 988 Chat jobs include:

What job categories do people searching Live In 988 Chat jobs look for?

The top searched job categories for Live In 988 Chat jobs are:

Live In 988 Chat jobs near you
Infographic showing various Live In 988 Chat job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution.

988 Lifeline Responder

Northwestern Counseling & Support Services

Saint Albans, VT • On-site

$22 - $25/hr

Full-time

Medical, Dental, Retirement

Posted 5 days ago

Job description

At NCSS, we are dedicated to providing immediate and compassionate support to individuals in crisis. As a key partner with the 988 Lifeline, our mission is to ensure that everyone has access to the help they need, when they need it the most. We are seeking a dedicated 988 Lifeline Responder to join our dynamic team and make a meaningful impact in our community.
Key Responsibilities:
  • Provide immediate assessment, intervention, and referrals for individuals in crisis as part of NCSS' contracted services with the 988 Suicide & Crisis Lifeline.
  • Deliver 988 Lifeline services through telephone, chat, and text platforms, ensuring accessibility for all individuals seeking help.
  • Refer clients to appropriate community resources when clinically indicated, ensuring they receive the support they need.
  • Conduct follow-ups via phone, chat, and/or text per 988 Lifeline and NCSS policies to provide ongoing support and monitor client well-being.
  • Be an active, responsive, and supportive member of the Emergency Services & 988 teams, contributing to a collaborative and positive work environment.

Qualifications:
  • Bachelor's degree or equivalent combination of related education, training & experience.
  • Experience in crisis intervention, emergency services, or related field preferred.
  • Commitment to providing compassionate, high-quality care to individuals in crisis.

What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional development and training
  • A supportive and inclusive work environment

Join our team and help us provide critical support to those in need through the 988 Suicide & Crisis Lifeline. Your expertise and compassion can make a profound difference in our community.
At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,000 in student loan forgiveness upon the successful completion of your 6-month introductory period. We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont!
EOE
Hiring rate is based on experience, education, and internal equity. Final compensation will be determined in accordance with NCSS policy and applicable laws.
Bachelor's degree or equivalent combination of related education, training & experience.

Apply