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Live In 988 Chat Jobs (NOW HIRING)

In this role, you will be the digital face of our company, interacting with customers in real-time ... via live chat. - Providing accurate information about our products and services. - Resolving ...

Online Live Chat

San Jose, CA · Remote

$18 - $25/hr

We provide the guidance and training needed to help you become confident in the role. Requirements/Responsibilities What You'll Do Respond to customer questions through online live chat Provide ...

Job Title : 988 Crisis Specialist Base Pay: $21 hourly + shift differentials Various Full-Time ... Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ...

Job Title : 988 Crisis Specialist Base Pay: $21 hourly + shift differentials Various Full-Time ... Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ...

Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ... Find out more at View the full here: 988 Crisis Specialist .pdf

Job Title : 988 Crisis Specialist Base Pay: $21 hourly + shift differentials Various Full-Time ... Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ...

... Live-In Nanny to care for their 9-month-old son. The family is relocating to a new home on August ... The family is highly organized, data-driven, and communicates through a shared Signal group chat to ...

Showing results 41-60

Live In 988 Chat information

What is a live in 988 chat worker?

A Live In 988 Chat worker is a trained crisis counselor who provides support through the 988 Suicide & Crisis Lifeline’s online chat platform. They assist individuals experiencing emotional distress, suicidal thoughts, or mental health crises by offering real-time conversation, resources, and guidance. These professionals help users feel heard, offer coping strategies, and connect them with further mental health services when needed. Their work is confidential, empathetic, and focused on providing immediate support.

What are the key skills and qualifications needed to thrive as a 988 crisis chat counselor, and why are they important?

To thrive as a 988 Crisis Chat Counselor, you need strong crisis intervention skills, active listening abilities, and a relevant background in mental health or social work. Familiarity with secure chat platforms, suicide risk assessment tools, and often certifications in crisis intervention are typically required. Compassion, emotional resilience, and clear written communication are critical soft skills for providing effective support remotely. These skills and qualities are essential for delivering timely, empathetic, and effective assistance to individuals experiencing mental health crises.

What are some of the unique challenges faced by live in 988 chat counselors, and how can applicants prepare for them?

Live In 988 Chat counselors often handle high-stress situations involving individuals in crisis, which can be emotionally demanding. Counselors must balance active listening, empathy, and quick decision-making while maintaining professional boundaries. Applicants can prepare by familiarizing themselves with crisis intervention techniques, practicing self-care, and seeking peer support to manage emotional fatigue. Training is typically provided, but resilience and adaptability are key to thriving in this role.

What is the difference between Live In 988 Chat vs Live In Caregiver?

AspectLive In 988 ChatLive In Caregiver
CertificationsBasic first aid, CPR, communication skillsCPR, first aid, caregiving certifications often preferred
Work EnvironmentOnline, remote chat support for mental health or crisis interventionIn-home, providing personal care and assistance to clients
Employer & IndustryHealthcare, mental health services, crisis support organizationsHome care agencies, senior care, disability support

Live In 988 Chat involves providing remote online support via chat for mental health or crisis situations, requiring strong communication skills. In contrast, a Live In Caregiver offers in-person personal care and assistance within a client's home. Both roles may require caregiving or communication certifications, but the work environments differ significantly, with one being remote and the other in-home.

More about Live In 988 Chat jobs

What cities are hiring for Live In 988 Chat jobs?

Cities with the most Live In 988 Chat job openings:

What are the most commonly searched types of 988 Chat jobs?

The most popular types of 988 Chat jobs are:

What states have the most Live In 988 Chat jobs?

States with the most job openings for Live In 988 Chat jobs include:

Infographic showing various Live In 988 Chat job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution.

$25 - $40/hr

Full-time

Posted 9 days ago


Job description

Join Our Team as a Live Chat Agent!

Are you a great communicator who loves helping people? Do you enjoy solving problems and making someone’s day a little brighter? If so, we’d love for you to join our team as a Live Chat Agent! At our company, we design structures—both new and transformed—that endure and enhance environments for people. Now, we’re looking for someone like you to help us provide exceptional support to our customers in real time.

What You'll Be Doing

As a Live Chat Agent, you’ll be at the heart of our customer support team, ensuring that every interaction is smooth, helpful, and positive. Your main responsibilities will include:

  • Assisting customers by answering their questions promptly and accurately.
  • Resolving issues and providing solutions through online text messaging.
  • Offering real-time support via our website, app, or social media platforms.
  • Maintaining a friendly and professional tone in all customer interactions.
  • Collaborating with other team members to ensure customer satisfaction.
What We're Looking For

We’re searching for someone who:

  • Has excellent written communication skills.
  • Thrives in a fast-paced, customer-focused environment.
  • Is proactive, detail-oriented, and eager to help others.
  • Can think on their feet and solve problems effectively.
  • No prior experience? No problem! We welcome candidates with a willingness to learn and grow.
Why Join Us?

While we don’t offer additional benefits at this time, we do provide an opportunity to be part of a company that values creativity, innovation, and making a positive impact. You’ll be joining a supportive team that’s passionate about what we do—designing structures that enhance people’s lives.

Our Culture and Values

At our core, we believe in creating environments that endure and inspire. Our team is driven by collaboration, respect, and a shared commitment to excellence. We value every team member’s contributions and strive to foster a positive and inclusive workplace.

Ready to Apply?

If this sounds like the perfect role for you, we’d love to hear from you! Take the first step toward joining our team by submitting your application today. Let’s work together to make a difference—one chat at a time.


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