ZipRecruiter

Log In

1

Live Chat Jobs in Decatur, GA (NOW HIRING)

Toyota South Atlanta

Internet Sales/ BDC

Morrow, GA · On-site

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates * Provide customers with initial product information & direct them to the appropriate ...

Aramark

Reservations Agent - Seasonal

Stone Mountain, GA · On-site

$14.50 - $18/hr

The Accommodations Coordinator II also provides ongoing overflow multi-channel support (inbound phone, live chat, e-mail and fax) during times of peak contact volume. Job Responsibilities * Provides ...

Aramark

Reservations Agent - Seasonal

Stone Mountain, GA · On-site

$14.50 - $18/hr

The Accommodations Coordinator II also provides ongoing overflow multi-channel support (inbound phone, live chat, e-mail and fax) during times of peak contact volume. Job Responsibilities * Provides ...

Aramark

Reservations Agent - Seasonal

Stone Mountain, GA · On-site

$14.50 - $18/hr

The Accommodations Coordinator II also provides ongoing overflow multi-channel support (inbound phone, live chat, e-mail and fax) during times of peak contact volume. Job Responsibilities * Provides ...

Aramark

Reservations Agent - Seasonal

Stone Mountain, GA · On-site

$14.50 - $18/hr

The Accommodations Coordinator II also provides ongoing overflow multi-channel support (inbound phone, live chat, e-mail and fax) during times of peak contact volume. Job Responsibilities * Provides ...

Aramark

Reservations Agent

Stone Mountain, GA · On-site

$14.50 - $18/hr

The Accommodations Coordinator II also provides ongoing overflow multi-channel support (inbound phone, live chat, e-mail and fax) during times of peak contact volume. Job Responsibilities * Provides ...

Aramark

Reservations Agent - Seasonal

Stone Mountain, GA

$14.50 - $18/hr

The Accommodations Coordinator II also provides ongoing overflow multi-channel support (inbound phone, live chat, e-mail and fax) during times of peak contact volume. Job Responsibilities * Provides ...

Aramark

Reservations Agent - Seasonal

Stone Mountain, GA · On-site

$14.50 - $18/hr

The Accommodations Coordinator II also provides ongoing overflow multi-channel support (inbound phone, live chat, e-mail and fax) during times of peak contact volume. Job Responsibilities * Provides ...

Aramark

Reservations Agent - Seasonal

Stone Mountain, GA

$14.50 - $18/hr

The Accommodations Coordinator II also provides ongoing overflow multi-channel support (inbound phone, live chat, e-mail and fax) during times of peak contact volume. Job Responsibilities * Provides ...

Aramark

Reservations Agent - Seasonal

Stone Mountain, GA · On-site

$14.50 - $18/hr

The Accommodations Coordinator II also provides ongoing overflow multi-channel support (inbound phone, live chat, e-mail and fax) during times of peak contact volume. Job Responsibilities * Provides ...

Aramark

Reservations Agent - Seasonal

Stone Mountain, GA

$14.50 - $18/hr

The Accommodations Coordinator II also provides ongoing overflow multi-channel support (inbound phone, live chat, e-mail and fax) during times of peak contact volume. Job Responsibilities * Provides ...

Aramark

Reservations Agent - Seasonal

Stone Mountain, GA · On-site

$14.50 - $18/hr

The Accommodations Coordinator II also provides ongoing overflow multi-channel support (inbound phone, live chat, e-mail and fax) during times of peak contact volume. Job Responsibilities * Provides ...

Brilliant Earth

Jewelry Consultant

Atlanta, GA

$19 - $21/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product

next page

Showing results 1-20

People also search for

All JobsLive Chat JobsLive Chat Jobs in Decatur, GA

Live Chat information

See Decatur, GA salary details

$22.9K

$58.1K

$84.5K

How much do live chat jobs pay per year?

As of Jun 4, 2026, the average yearly pay for live chat in Decatur, GA is $58,091.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,200.00 and $84,000.00 per year, depending on experience, location, and employer.

What Are Live Chat Jobs?

Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.

What are the key skills and qualifications needed to thrive as a Live Chat Agent, and why are they important?

To thrive as a Live Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Exceptional interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this position. These skills ensure prompt, clear, and helpful support to customers, enhancing satisfaction and maintaining company reputation.

What are the typical challenges faced by Live Chat agents, and how can they effectively manage high volumes of customer inquiries?

Live Chat agents often encounter the challenge of handling multiple customer conversations simultaneously, especially during peak hours. To manage this effectively, agents need strong multitasking skills, a good grasp of company policies, and the ability to prioritize urgent issues. Utilizing canned responses, maintaining clear and concise communication, and staying calm under pressure are essential strategies. Regular training and support from supervisors also help agents improve efficiency and deliver excellent customer service.

What is a Live Chat agent?

A Live Chat agent is a customer service professional who communicates with customers in real time through an online chat platform. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat agents help companies offer quick and convenient support, improving the overall customer experience. They require strong communication skills, problem-solving abilities, and proficiency with computer systems.

What is the difference between Live Chat vs Customer Service Representative?

AspectLive ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on chat softwareHigh school diploma; customer service training often preferred
Work EnvironmentRemote or office-based; digital communicationOffice or call center; phone and in-person interactions
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, hospitality
Communication ModeText-based chat in real-timePhone, in-person, or email

Live Chat roles focus on digital, real-time text communication via online platforms, often requiring quick typing skills and familiarity with chat software. Customer Service Representatives handle a broader range of communication channels, including phone and in-person interactions, and may require more extensive customer service training. Both roles are essential in customer support but differ mainly in communication methods and work environment.

More about Live Chat jobs
What are the most commonly searched types of Live Chat jobs in Decatur, GA? The most popular types of Live Chat jobs in Decatur, GA are:
What are popular job titles related to Live Chat jobs in Decatur, GA? For Live Chat jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Live Chat jobs in Decatur, GA look for? The top searched job categories for Live Chat jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Live Chat jobs? Cities near Decatur, GA with the most Live Chat job openings:
Live Chat jobs near you
Infographic showing various Live Chat job openings in Decatur, GA as of May 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $58,091 per year, or $27.9 per hour.
Internet Sales/ BDC

Internet Sales/ BDC

Toyota South Atlanta

Morrow, GA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

What We’re Looking For

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.

In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house Training team dedicated to your success; offering online and in-store training programs with our manufacturers.

Why Toyota South Atlanta?

Ready to start a career in the automotive industry? We're ready to invest in you!

This is a great opportunity with hands on training and dedication from our leadership team. Our team focuses on customer needs & the newest technology -- not prices. We are one of the top selling Toyota dealerships in the Southeast & our truck department is growing quickly. We offer a very clear path for growth within our organization, with defined & attainable goals every step of the way. Our employees work together towards a common goal to offer the best service in the industry.

Being a 4-time consecutive winner of the leading dealership Consumer Choice Award, we uphold all our employees to a steadfast level of customer service and are willing to invest in your career to get you where you want to be.

WE OFFER:

  • Work /life balance
  • Work with the latest technology
  • 401(k)
  • Paid vacation
  • Health, dental, vision insurance
  • Life insurance
  • Disability insurance
  • Employee purchase and service discounts
  • Discounts on Verizon and Sprint wireless

RESPONSIBILITIES

  • Answer customer calls and establish follows-up with sales appointments
  • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
  • Provide customers with initial product information & direct them to the appropriate dealership resources
  • Present initial financing options based on customer needs
  • Follow up with leads that are not ready to make an appointment or no-show
  • Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
  • Utilize CRM tracking system daily

QUALIFICATIONS

  • At least one previous role based in strong customer service experience
  • Team player attitude
  • Prompt and courteous
  • Enthusiastic personality
  • Must have strong computer skills
  • Willing to submit to a pre-employment background check & drug screen

Apply