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Live Chat Support Jobs in Ohio (NOW HIRING)

WillowWood

Customer Care Rep

Mount Sterling, OH · On-site

$14.75 - $20/hr

... technical support for all WillowWood products THE SUCCESSFUL CANDIDATE:In addition to being ... email, live chat, text, etc. WHAT WE OFFER:A workplace that values the individual and treats ...

Ohio Willow Wood

Customer Care Rep

Mount Sterling, OH · On-site

$14.75 - $20/hr

Providing technical support for all WillowWood products THE SUCCESSFUL CANDIDATE: In addition to ... Ability to interact with customers in a variety of media such as phone, email, live chat, text, etc.

impact.com

Customer Solutions Specialist

Columbus, OH · On-site

Our global support team handles all customer queries for the thousands of brands and millions of partners in the impact.com ecosystem via live chat and tickets. We are responsible for making ...

WillowWood

Customer Care Rep

Mount Sterling, OH · On-site

$14.75 - $20/hr

Providing technical support for all WillowWood products THE SUCCESSFUL CANDIDATE: In addition to ... Ability to interact with customers in a variety of media such as phone, email, live chat, text, etc.

Namely

Wyoming - Contract Therapist

Wyoming, OH · On-site

$79.56 - $113.31/hr

Access Stride Health to support your health and financial well‑being Compensation * $70 per hour for live chat, audio, or video sessions (rate is prorated for 45‑minute and 30‑minute sessions)

Buckeye Broadband

Brainiac - Tier 3

Northwood, OH · On-site

... including CRM systems, live chat, helpdesk, and other relevant software. * Integration ... User Support: Serving as a point of contact for user inquiries, providing timely and effective ...

Buckeye Broadband

Brainiac - Tier 3

Northwood, OH

... including CRM systems, live chat, helpdesk, and other relevant software. * Integration ... User Support: Serving as a point of contact for user inquiries, providing timely and effective ...

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All JobsLive Chat Support JobsLive Chat Support Jobs in Ohio

Live Chat Support information

See Ohio salary details

$11

$23

$39

How much do live chat support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for live chat support in Ohio is $23.80, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.97 per hour, depending on experience, location, and employer.

What is a live chat support?

A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.

What does a live chat support do?

A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.

What are the key skills and qualifications needed to thrive in live chat support?

To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

What are the most commonly searched types of Live Chat Support jobs in Ohio?

The most popular types of Live Chat Support jobs in Ohio are:

What are popular job titles related to Live Chat Support jobs in Ohio?

For Live Chat Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Live Chat Support jobs in Ohio look for?

The top searched job categories for Live Chat Support jobs in Ohio are:

What cities in Ohio are hiring for Live Chat Support jobs?

Cities in Ohio with the most Live Chat Support job openings:

Live Chat Support jobs near you
Infographic showing various Live Chat Support job openings in Ohio as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 67% In-person, 6% Hybrid, and 27% Remote job distribution, with an average salary of $49,494 per year, or $23.8 per hour.

Inside Sales Representative, ***On-Site Only***

Enthusiast Auto Holdings

Wadsworth, OH • On-site

$65K/yr

Full-time

Re-posted 12 days ago

Job description

Job Type
Full-time
Description
About Enthusiast Auto Holdings (EAH):
Enthusiast Auto Holdings (EAH) is a highly successful e-commerce company in the automotive aftermarket parts industry. EAH goes to market via ten enthusiast focused websites (banners) - ECS Tuning, Turner Motorsport, Pelican Parts, Rennline, Texas Speed & Performance, Z1 Motorsports, Z1 Off-Road, RCI Off-Road, EVANNEX and TEQSPORT. EAH serves automotive enthusiast customers who are passionate about how their vehicle looks and performs, by providing the parts, content, knowledge and support to make their vehicle come to life. We also serve a global network of specialty installer shops that solve for customers looking for a "Do it For Me" option. EAH's leadership team has delivered strong organic growth with market-leading profitability. EAH has also completed multiple acquisitions and plans continued expansion of its served markets via acquisition.
EAH is owned and supported by Cortec Group, a premier private equity firm. Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and leadership. Among other investments, EAH has recently completed a significant facility expansion at its primary distribution center and is in the process of implementing enterprise-level ERP / WMS / OMS systems.
EAH is seeking a Inside Sales Representative will be responsible for driving rapid sales and margin growth for ECS Tuning and Turner Motorsport through answering calls, emails, live chat and social media channels, while serving our customers with best in class service and support. This rapid growth will be achieved by closing new sales leads over the phone, live chat, email, social media/forums, SPIF programs, retaining existing customers through service, driving AOV and GM% initiatives, while providing customers with best in class service. Must be a car enthusiast.
Position Summary Up to $65k in first year!
Daily tasks include:
  • Answering phone calls, live chats, emails and messages received through our social channels.
  • Order entry and order management, ensuring that all orders are processed on-time.
  • Maintaining customer orders by providing order updates and transparent communication with our customers.
  • Keeping the needs of the customers front and center providing an overall positive relationship.

Responsibilities
  • Contact Center - In this role you will be responsible for handling all forms of communications with our customers who are seeking assistance to place an order, update an order, or seeking advice and/or recommendations. You will be responsible for providing customers with a solution that closely meets their needs and expectations.
  • New Sales - In this role you will be responsible for driving sales/margin growth through actively closing every contact by actively asking for the sale.
  • Social Media/Forum Engagement - In this role you will be responsible for communicating with customers on our social media platforms, driving customer engagement, and providing clear and effective communication with customers who are seeking advice/support.
  • Order Maintenance - In this role you will be responsible for keeping all customers informed regarding updates with active orders. You will be responsible for updating order ETA's by providing clear communication while offering solutions that would enable a more pleasant outcome for our customers.
  • Team Player - In this role you must be a team player by supporting your immediate co-workers, as well as cross-functional teams. There will be times where the sales team is asked for assistance and cooperation in completing tasks, which you must be willing to participate in with a positive and up-beat attitude.
  • Customer Focused - In this role you are required to keep the customer's needs front and center, providing an overall positive relationship. All decisions and communications should be made with our values in mind.

What Success Looks Like:
  • Providing every customer with a best in class experience!
  • Living by our values in all that you do.
  • Delivering on your monthly SMART goals.

Requirements
  • Must be a car enthusiast.
  • High School Diploma
  • Excellent oral and written communication skills.
  • Type at 35 words per minute
  • Professional phone etiquette
  • Strong data entry skills
  • Ability to work in a team environment
  • Advanced problem solving skills, multi-tasking and proven time management skills are a must
  • Ability to work in results-oriented work environment

Please take time to answer the following Questions:
  1. Would you consider yourself to be a true car enthusiast? If so, please tell me more about your experience in the world of automotive/motorsports, specifically explaining your first hand experience performing maintenance of installing performance parts on your vehicle(s).
  2. If your customer has a brand new, otherwise stock BMW 340i and they'd like to add some power, what would your first 3 recommendations be and why?
  3. What is the benefit of running coilovers vs. traditional lowering springs and shocks?
  4. What is the benefit of running drilled/slotted rotors vs. standard rotors?
  5. The schedule for this position is Monday through Friday, 12:30-9:00pm. Are you able to work this schedule?

Apply