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Live Chat Support Jobs in Ohio (NOW HIRING)

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Outdoor Sales Specialist

Wooster, OH · On-site

$52K - $62K/yr

Welcome and assist customers in person, through social media, by live chat, and over the phone ... Provide support to other JDM Sales Centers by assisting with sales activities, staffing needs, and ...

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... We aim to support our growing families. Employees can utilize our paid parental leave to bond and ...

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... In addition to our giving back programs, our teams support local initiatives and spend time ...

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... We aim to support our growing families. Employees can utilize our paid parental leave to bond and ...

Help Desk Analyst

Columbus, OH · On-site +1

$19.75 - $27/hr

Core Responsibilities Provide Tier 1 help desk support to child-serving providers and client staff via phone, email, web inquiries, and live chat. Assist users with system navigation, payment ...

Showing results 21-40

Live Chat Support information

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$11

$23

$39

How much do live chat support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for live chat support in Ohio is $23.80, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.97 per hour, depending on experience, location, and employer.

What is a live chat support?

A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.

What does a live chat support do?

A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.

What are the key skills and qualifications needed to thrive in live chat support?

To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

What are the most commonly searched types of Live Chat Support jobs in Ohio?

The most popular types of Live Chat Support jobs in Ohio are:

What are popular job titles related to Live Chat Support jobs in Ohio?

For Live Chat Support jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Live Chat Support jobs?

Cities in Ohio with the most Live Chat Support job openings:

Infographic showing various Live Chat Support job openings in Ohio as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $49,494 per year, or $23.8 per hour.

Outdoor Sales Specialist

JDM Structures

Wooster, OH • On-site

$52K - $62K/yr

Full-time

Retirement, PTO

Posted 8 days ago

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Job description

Located at our Corporate Office: 5840 Co Rd 201, Millersburg, Ohio


The Outdoor Sales Specialist will be responsible for driving sales growth, providing an excellent customer experience across multiple sales channels. This role will serve as a key point of contact for customers. The ideal candidate is a motivated sales professional who enjoys building relationships, following up on opportunities, and helping customers find the right outdoor structure.

Responsibilities

  • Welcome and assist customers in person, through social media, by live chat, and over the phone while building strong relationships and understanding their needs.
  • Prepare quotes and follow up in a timely manner to maximize sales opportunities.
  • Process sales transactions and maintain customer records.
  • Stay up to date on current product knowledge, promotions, financing options, and inventory availability
  • Provide support to other JDM Sales Centers by assisting with sales activities, staffing needs, and other scheduled absences.
  • Other duties as needed to support the sales team and organizational objectives.

Requirements

  • Valid driver's license.
  • Excellent Customer service and sales skills in person and online.
  • Proficient with social media and computer applications.

Company Description

JDM is a fast-growing company specializing in the design and manufacturing of backyard structures, including storage sheds, garages, garages, pergolas, pavilions, and playsets. We also have a range of custom homes, tiny homes, and modular homes. In addition, we offer a full line of poly outdoor furniture. We value people and love to see them thrive.