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Live Chat Support Jobs in Springfield, OH (NOW HIRING)

Customer Care Rep

Mount Sterling, OH ยท On-site

$14.75 - $20/hr

... technical support for all WillowWood products THE SUCCESSFUL CANDIDATE:In addition to being ... email, live chat, text, etc. WHAT WE OFFER:A workplace that values the individual and treats ...

Customer Care Rep

Mount Sterling, OH ยท On-site

$14.75 - $20/hr

Providing technical support for all WillowWood products THE SUCCESSFUL CANDIDATE: In addition to ... Ability to interact with customers in a variety of media such as phone, email, live chat, text, etc.

Customer Care Rep

Mount Sterling, OH ยท On-site

$14.75 - $20/hr

Providing technical support for all WillowWood products THE SUCCESSFUL CANDIDATE: In addition to ... Ability to interact with customers in a variety of media such as phone, email, live chat, text, etc.

Customer Care Rep

Mount Sterling, OH ยท On-site

$14.75 - $20/hr

Providing technical support for all WillowWood products THE SUCCESSFUL CANDIDATE: In addition to ... Ability to interact with customers in a variety of media such as phone, email, live chat, text, etc.

Operations Technician

Dayton, OH ยท On-site

$24.50/hr

... live well. This position is in our Food Enterprise where we are committed to serving food ... Starting at $24.50/hr New, easy-to-apply options are available for this role: chat with our ...

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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Live Chat Support information

See Springfield, OH salary details

$11

$22

$37

How much do live chat support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for live chat support in Springfield, OH is $22.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.53 per hour, depending on experience, location, and employer.

What is a live chat support?

A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.

What does a live chat support do?

A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.

What are the key skills and qualifications needed to thrive in live chat support?

To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

What are popular job titles related to Live Chat Support jobs in Springfield, OH?

For Live Chat Support jobs in Springfield, OH, the most frequently searched job titles are:

What job categories do people searching Live Chat Support jobs in Springfield, OH look for?

The top searched job categories for Live Chat Support jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Live Chat Support jobs?

Cities near Springfield, OH with the most Live Chat Support job openings:

Infographic showing various Live Chat Support job openings in Springfield, OH as of August 2026, with employment types broken down into 50% Full Time, 25% Part Time, and 25% Contract. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $46,894 per year, or $22.5 per hour.

Customer Care Rep

Mount Sterling, OH โ€ข On-site

WillowWood
Medical Equipment and Supplies Manufacturingย โ€ขย 201 - 500 employees

$14.75 - $20/hr

Full-time

Re-posted 10 days ago


Job description

Customer Care Rep Excellent opportunity to make a difference in what you do! Come work as a Customer Care Rep for a progressive company that is making a significant impact in people's lives. THE COMPANY:We are WillowWood, a well-established industry leader in providing prosthetic and orthotic products to clinicians and amputees around the world. Your efforts will be vital in helping us achieve our vision of "leveling the playing field" between physically unchallenged people and all people who find themselves challenged due to limb loss or limb dysfunction.THE POSITION:The Customer Care Rep is a key position that provides first contact for customers regarding our products. You will have overall responsibility for processing orders and returns as well as delivering information to customers. Some of the other things you'll be involved in include:Promptly and professionally answering all phone callsReceiving and entering orders and processing RMA'sProviding technical support for all WillowWood products THE SUCCESSFUL CANDIDATE:In addition to being passionate about what you do and dedicated to our mission and vision, applicants with the best chance of success in this position will also need the following:High school diploma or higherProficiency with Microsoft Office products, ERP software, and CRM programsAbility to interact with customers in a variety of media such as phone, email, live chat, text, etc. WHAT WE OFFER:A workplace that values the individual and treats everyone as familyCompetitive wage with quarterly incentivesCompetitive benefits package If you're ready to make a difference and take the first steps toward a challenging and rewarding position apply today! We are an Equal Opportunity Employer
Job Posted by ApplicantPro