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Temporary Remote Live Chat Jobs in Springfield, OH

Liveops

Remote Customer Service Representative

Dayton, OH · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

All JobsLive Chat JobsTemporary Remote Live Chat JobsTemporary Remote Live Chat Jobs in Springfield, OH

Temporary Remote Live Chat information

What are the typical challenges faced in a temporary remote live chat role, and how can I prepare for them?

Temporary remote live chat agents often face challenges such as handling a high volume of inquiries, quickly adapting to new products or services, and maintaining clear communication without face-to-face interaction. To prepare, familiarize yourself with the company's knowledge base, practice multitasking, and develop strong written communication skills. Being proactive in seeking clarification from supervisors and collaborating with teammates through chat platforms can also help you overcome these challenges and provide excellent customer service.

What is the difference between Temporary Remote Live Chat vs Customer Service Representative?

AspectTemporary Remote Live ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, online chat platformRemote or in-office, phone and email support
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, banking, various sectors
Search/Comparison IntentFocus on online chat roles, flexible remote jobsTraditional customer support roles, multi-channel support

Temporary Remote Live Chat roles primarily involve online chat support, often with flexible schedules, while Customer Service Representatives may handle calls, emails, and in-person interactions. Both roles require strong communication skills and are common in customer support industries, but they differ in work environment and interaction channels.

What are the key skills and qualifications needed to thrive as a temporary remote live chat agent?

To excel as a Temporary Remote Live Chat Agent, you need excellent written communication, fast typing skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms and live chat software like Zendesk or LiveChat is typically required. Strong problem-solving abilities, patience, and multitasking are standout soft skills for this role. These qualities are crucial for delivering effective customer support, resolving issues quickly, and maintaining high customer satisfaction in a remote environment.

What is a temporary remote live chat?

A Temporary Remote Live Chat job involves providing customer service or support through online chat platforms for a limited period of time. Employees in this role typically assist customers by answering questions, resolving issues, and providing information about products or services, all while working from home or another remote location. These positions are usually short-term, often filling in for peak periods, special projects, or employee absences. Live chat agents need strong communication skills, typing proficiency, and the ability to multitask. Temporary remote live chat jobs are popular for their flexibility and the opportunity to work from anywhere with an internet connection.
What are popular job titles related to Temporary Remote Live Chat jobs in Springfield, OH? For Temporary Remote Live Chat jobs in Springfield, OH, the most frequently searched job titles are:
What job categories do people searching Temporary Remote Live Chat jobs in Springfield, OH look for? The top searched job categories for Temporary Remote Live Chat jobs in Springfield, OH are:
What cities near Springfield, OH are hiring for Temporary Remote Live Chat jobs? Cities near Springfield, OH with the most Temporary Remote Live Chat job openings:
Temporary Remote Live Chat jobs near you
Infographic showing various Temporary Remote Live Chat job openings in Springfield, OH as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Call Center - Financial Coach

Wright-Patt Credit Union

Beavercreek, OH • Remote

Full-time

Posted 4 days ago

Wright-Patt Credit Union rating

5.8

Company rating: 5.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

The Financial Coach I - MHC delivers extraordinary service while encouraging members and non-members to choose the Credit Union as their primary financial services provider by proactively building member relationships which includes consumer lending, new account establishment and account servicing activities that originate through remote delivery channels (telephone, mobile, web, email, and in the future live chat) to help meet their financial needs. 

1)      Provide extraordinary member service by engaging with members to help meet their financial needs, proactively recommend credit union products and services- including loan protection products, referrals to other lines of business, and accurately address members' service needs. Increase member engagement and use of the cooperative by educating members on ease of use and convenience services. Ensure proper policies, procedures, risk mitigation activities, and operating controls are followed. Reports gaps in policies, procedures, and operating controls to leadership to ensure member impact and risk is mitigated. (30%)

2)      Accurately process consumer loan applications (i.e., Credit Card, Personal, Auto, & Home Equity Loans) for new and existing members and perform maintenance on members' accounts as requested via a high-volume Contact Center. (25%)

3)      Engaging with members and non-members to help meet their new account and lending needs by consulting with them on their overall financial wellness, including credit reports. Proactively and efficiently coordinate with the member(s) after application has been submitted. Collect required material/documents in order to ensure Credit Union policy/risk is followed. Demonstrates an attention to detail that allows for identifying fraud and red flags found on applications via the online channel. Analyze alerts to mitigate fraud using fraud prevention tools and resources.  (20%)

4)      Review application for accuracy, prepare closing documentation, and fund approved loans utilizing electronic signature or make arrangements for the member to close in the Member Center Network. (10%)

5)      Ask open-ended questions to uncover member's expressed or unexpressed needs to recommend suitable deposit account and loan products. Proactively review and analyze member's credit report in an effort to uncover competitive buyout opportunities and improve members financial wellness. (5%)

6)      Assist Members with questions regarding WPCU products and services as well as resolve member escalations. This may require Financial Coaches to assist in any Member Help Center queue. (5%)

7)      Perform miscellaneous duties as required.  (5%)

What Wright-Patt Credit Union employees say

Pay

Hours and flexibility

Workplace

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