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Temporary Live Chat Typing Jobs in Ohio (NOW HIRING)

Amicis Global

IT Support

Columbus, OH · On-site

$24 - $25/hr

Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Proficient in fundamental computer skills, including typing, email communication, and navigating ...

Dawson

Resident Support Specialist

Columbus, OH

$21.75/hr

... 30am-8:00pm Columbus, Ohio (Onsite) Temp to Hire Why You'll Love This Job: * Join an ... live chat, and in-person interactions * Listen to and fully understand resident concerns, then ...

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Temporary Live Chat Typing information

What is the difference between Temporary Live Chat Typing vs Customer Service Representative?

AspectTemporary Live Chat TypingCustomer Service Representative
CredentialsBasic computer skills, typing proficiencyCustomer service training, communication skills
Work EnvironmentRemote, online chat platformsOffice or remote, phone and in-person interactions
Industry UsageOnline companies, e-commerce, tech supportRetail, telecom, banking, service industries
Search & Comparison IntentQuick, typing-focused online support rolesCustomer interaction and problem-solving roles

Temporary Live Chat Typing involves providing online support through typing in chat windows, focusing on quick and accurate responses. Customer Service Representatives handle broader customer interactions, including phone calls and in-person support, often requiring more extensive communication skills. While both roles serve customer needs, they differ mainly in communication channels and scope of responsibilities.

How do you become a temporary live chat typing?

To become a temporary live chat typist, you typically need strong typing skills, good communication abilities, and familiarity with chat platforms or customer service software. Employers may require a high school diploma or equivalent and sometimes prefer prior experience in data entry or online communication roles.

What are the most commonly searched types of Live Chat Typing jobs in Ohio?

The most popular types of Live Chat Typing jobs in Ohio are:

What are popular job titles related to Temporary Live Chat Typing jobs in Ohio?

For Temporary Live Chat Typing jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Temporary Live Chat Typing jobs in Ohio look for?

The top searched job categories for Temporary Live Chat Typing jobs in Ohio are:

What cities in Ohio are hiring for Temporary Live Chat Typing jobs?

Cities in Ohio with the most Temporary Live Chat Typing job openings:

Temporary Live Chat Typing jobs near you
Infographic showing various Temporary Live Chat Typing job openings in Ohio as of June 2026, with employment types broken down into 1% As Needed, 64% Full Time, 31% Part Time, 1% Temporary, and 3% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

Technical Support/ IT Support-- Columbus, OH 43219

Amicis Global

Columbus, OH • On-site

$20 - $26/hr

Contractor

Re-posted 10 days ago

Job description

Title: IT Customer Support
Location: Columbus, OH 43219
Duration: 6-12 Months
Pay: $25/hr on W2
Executive Summary:
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering exceptional customer service, efficiently resolving technical issues, and ensuring accurate documentation in a call/chat ticketing system. The ideal candidate will demonstrate expertise in troubleshooting, multitasking, and using knowledge base tools to drive high first-contact resolution rates. This role also contributes to continuous improvement by identifying opportunities to streamline or automate processes.
Key Responsibilities:
Customer Support:
• Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a customer-first mindset.
• Build trust and rapport with end users by demonstrating active listening, advocacy, and clear communication.
• Resolve issues or escalate appropriately while managing customer expectations.
• Maintain composure and professionalism in high-pressure and difficult situations.
• Deliver a consistent and positive customer experience across all interactions.
Communication & Documentation:
• Clearly document all support interactions in the ticketing system, including problem details, troubleshooting steps, and resolution.
• Produce accurate, detailed documentation consumable by other agents, end users, and escalation teams.
• Use proper netiquette and tone to ensure effective communication, especially in written chat interactions.
• Communicate ticket status, next steps, and resolutions to users promptly.
Technical Troubleshooting & Resolution:
• Provide high-quality technical support for enterprise software, hardware, peripherals, and infrastructure components.
• Perform incident assessment, triage, research, training/education, resolution, and recovery.
• Use diagnostic tools and system knowledge to troubleshoot and resolve problems effectively.
• Install, modify, clean, or repair hardware and software as required.
• Leverage both the chat and call platforms efficiently while handling multiple requests concurrently.
Collaboration & Culture:
• Collaborate with team members to ensure service excellence and share knowledge.
• Be a culture carrier by demonstrating a positive, team-oriented attitude.
• Adhere to company policies and procedures, contributing to a safe and professional work environment.
Additional Expectations:
• Demonstrates flexibility and willingness to voluntarily support variable shifts, including but not limited to: Holidays, Overtime, Shift change, and weekends.
• Continuously seek opportunities for self-improvement and operational efficiency.
Qualifications:
• High school diploma or GED required.
• Preferred: 2-5 years of demonstrated customer support experience via phone and chat, or equivalent combination of education and experience.
• Strong Interpersonal skills, empathy, active listening, and the ability to communicate clearly and professionally in a fast-paced environment are essential.
• Excellent customer service and communication skills (written and verbal).
• Strong problem-solving and critical-thinking abilities.
• Self-motivated with the ability to work independently and prioritize tasks under pressure.
• Technical aptitude with the ability to learn and support a broad range of IT systems and applications.
• Proficient in fundamental computer skills, including typing, email communication, and navigating Windows-based systems.
Responsible for high-quality end-user technical support related to enterprise software and hardware
An understanding of technology and the ability to apply that knowledge to support all existing systems
Provides investigation, diagnosis, resolution, and recovery for hardware/software problems