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Chat Sales Jobs in Ohio (NOW HIRING)

Brilliant Earth

Sales Associate, Jewelry

Cleveland, OH · On-site

$19 - $21/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product

JDM Structures

Be Seen First

Outdoor Sales Specialist

Wooster, OH · On-site

$52K - $62K/yr

Welcome and assist customers in person, through social media, by live chat, and over the phone ... Process sales transactions and maintain customer records. * Stay up to date on current product ...

Guardian Alarm

Inside Sales Consultant

Toledo, OH

Source new sales opportunities through inbound lead follow-up via inbound phone calls, web leads, customer referrals, marketing leads and online Chat conversations. * Proficient understanding of ...

Guardian Alarm

Inside Sales Consultant

Toledo, OH · On-site

Source new sales opportunities through inbound lead follow-up via inbound phone calls, web leads, customer referrals, marketing leads and online Chat conversations. * Proficient understanding of ...

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All JobsChat Sales JobsChat Sales Jobs in Ohio

Chat Sales information

See Ohio salary details

$9

$17

$38

How much do chat sales jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for chat sales in Ohio is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $18.24 per hour, depending on experience, location, and employer.

What is a chat sales?

A Chat Sales job involves engaging with potential and existing customers via online chat to sell products or services. Representatives answer questions, provide recommendations, and guide customers through the purchasing process. The role requires strong communication skills, product knowledge, and the ability to persuade customers effectively. Chat Sales agents often work in e-commerce, tech support, or customer service environments to drive revenue and enhance customer experience.

What does a typical day look like for someone working in chat sales?

A typical day in Chat Sales involves engaging with customers via online chat platforms, answering product questions, guiding purchasing decisions, and resolving any issues that arise. You’ll often juggle multiple conversations at once, update customer records in a CRM, and collaborate with other team members like support agents or account managers. Many Chat Sales roles are part of a close-knit team, whether working in an office or remotely, and may include performance targets or quotas. Over time, success in this role can lead to opportunities for advancement into team leadership or account management positions.

What are the key skills and qualifications needed to thrive in chat sales, and why are they important?

To thrive as a Chat Sales professional, you need strong written communication skills, customer service experience, and a basic understanding of sales techniques. Familiarity with CRM software, live chat platforms, and common e-commerce systems is highly beneficial. Outstanding multitasking, problem-solving abilities, and a positive, persuasive attitude set top performers apart. These skills are crucial for efficiently managing multiple customer conversations, building rapport, and closing sales in a fast-paced, digital environment.

What are the most commonly searched types of Chat Sales jobs in Ohio?

The most popular types of Chat Sales jobs in Ohio are:

What are popular job titles related to Chat Sales jobs in Ohio?

For Chat Sales jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Chat Sales jobs in Ohio look for?

The top searched job categories for Chat Sales jobs in Ohio are:

Chat Sales jobs near you
Infographic showing various Chat Sales job openings in Ohio as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $37,058 per year, or $17.8 per hour.

Inside Sales Support Representative

Enthusiast Auto Holdings

Wadsworth, OH • On-site

Full-time

Re-posted 8 days ago

Job description

Enthusiast Auto Holdings (EAH) is a highly successful e-commerce company in the automotive aftermarket parts industry. EAH goes to market via nine enthusiast focused websites (banners) - ECS Tuning, Turner Motorsport, Pelican Parts, Rennline, Texas Speed & Performance, Z1 Motorsports, Z1 Off-Road, RCI Off-Road and EVANNEX. EAH serves automotive enthusiast customers who are passionate about how their vehicle looks and performs, by providing the parts, content, knowledge and support to make their vehicle come to life. We also serve a global network of specialty installer shops that solve for customers looking for a "Do it For Me" option. EAH's leadership team has delivered strong organic growth with market-leading profitability. EAH has also completed multiple acquisitions and plans continued expansion of its served markets via acquisition.
EAH is owned and supported by Cortec Group, a premier private equity firm. Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and leadership. Among other investments, EAH has recently completed a significant facility expansion at its primary distribution center and is in the process of implementing enterprise-level ERP / WMS / OMS systems.
EAH and is now seeking to strengthen the ECS Tuning team with an Inside Sales Support Representative as the business continues to scale. This is an on-site full-time position and offers competitive compensation.
The success of ECS Tuning is driven by an energetic culture of automotive passion, results and an unrelenting determination to succeed. The Inside Sales Support Representative is responsible for providing sales and customer service assistance to our customers, in support of our Sales Department.
This individual must be an experienced car enthusiast with a hunter mindset to unlock new sales opportunities.
Requirements
Daily tasks include:
  • Email Support and Inbox Maintenance - In this role, you will be responsible for managing our Sales inbox to ensure that we are responding to our customers in a timely fashion, providing best-in-class service and support. This task will rotate with Live Chat responsibilities.
  • This will require you to follow up with other team members to ensure that their emails are being replied to in a timely fashion, within our 3-hour SLA.
  • Live Chat Support - In this role, you will be responsible for serving our customers through Live Chat in a timely fashion, providing best-in-class service and support. This task will rotate with Email Support responsibilities.
  • Social Media Maintenance - In this role, you will be responsible for managing responses to customers on our social media platforms. This includes but is not limited to Facebook, Instagram, and Twitter, mainly through Sprout Social, which aggregates all customer communications.
  • Customer Interaction - In this role, you will be responsible for handling customer communications with buyers and potential buyers, seeking advice, product support, fitment suggestions, etc. All customers must be replied to promptly, with industry-leading advice and support to ensure that we're providing a world-class experience for our customers.
  • Preparing Quotations - In this role, you will be responsible for providing customers with quotes, ship date estimates, and more.
  • Other Duties as Required - In this role, you will be required to support other areas as needed, such as phone support, chat support, or tending the Curbside/Will-Call lobby. These duties will be assigned as needed.

What Success Looks Like:
  • Providing every customer with the best-in-class experience! Maintaining a score of 87% or higher with customer feedback.
  • Living by our values in all that you do.
  • Delivering on defined SMART Goals

We are looking for a candidate who is a hunter and willing to explore new sales opportunities, self-motivated, customer-centric, and with strong skills in communication. This candidate must be willing to fulfill and promote our core values of communication, transparency, trust, collaboration, and respect, and must be able to take/receive constructive feedback.

Apply