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Live Chat From Home Jobs in Springfield, MA (NOW HIRING)

UnitedHealth Group

Per Diem Home Health Aide

Holyoke, MA · On-site

$16 - $24.23/hr

The hourly pay for this role will range from $16.00 to $24.23 per hour based on full-time ... At UnitedHealth Group, our mission is to help people live healthier lives and make the health ...

The Loomis Communities

Home Care Assistant

South Hadley, MA · On-site

$16 - $25/hr

... to live at home safely with dignity, independence and choice The services provided will optimize ... from the community's Nurse. Must maintain a caring attitude towards residents at all times and be ...

The Loomis Communities

Home Care Assistant

South Hadley, MA · On-site

$17.96 - $25.05/hr

... to live at home safely with dignity, independence and choice The services provided will optimize ... from the community's Nurse. Must maintain a caring attitude towards residents at all times and be ...

Associated Home Care

Caregiver - Ashfield, MA

MA · On-site

$20 - $21/hr

... live safely and comfortably in their own homes - with dignity, independence, and joy. We're an ... hear from you!We're Hiring: * Personal Care Assistants (PCAs) * Home Health Aides (HHAs)

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All JobsLive Chat JobsLive Chat From Home JobsLive Chat From Home Jobs in Springfield, MA

Live Chat From Home information

See Springfield, MA salary details

$9

$21

$47

How much do live chat from home jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for live chat from home in Springfield, MA is $21.37, according to ZipRecruiter salary data. Most workers in this role earn between $14.85 and $25.08 per hour, depending on experience, location, and employer.

What is a live chat from home job?

A live chat from home customer service agent works online to help customers with their questions and troubleshooting inquiries. Your responsibilities in this virtual job are to help callers with their IT issues, answer questions about your employer’s products or services, help customers troubleshoot their device or their service, and aid clients with their bills or accounts. Other duties may include facilitating returns, taking orders, and answering customer complaints. Your work takes place in a chat window where you provide customer service in real-time via typing to the people who contact you for assistance. You may be able to do this work on your phone, but most employers expect you to have a computer. When you can’t answer a question, you call a supervisor that can.

What are the key skills and qualifications needed to thrive as a live chat from home agent, and why are they important?

To thrive as a Live Chat From Home agent, you need strong written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Excellent problem-solving abilities, patience, and professionalism help you stand out in handling diverse customer inquiries remotely. These skills ensure efficient, high-quality support and positive customer experiences in a virtual environment.

What are some common challenges faced by remote live chat agents and how can they be addressed?

Remote live chat agents often face challenges such as managing multiple conversations at once, maintaining consistent response quality, and staying engaged without in-person supervision. To address these, it's important to develop strong multitasking and time management skills, follow standardized scripts or guidelines, and participate in regular team check-ins or training sessions. Staying connected with your team through chat tools and seeking feedback can also help improve performance and job satisfaction.

What is the difference between Live Chat From Home vs Customer Service Representative?

AspectLive Chat From HomeCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote depending on employer
Required SkillsCommunication, typing, problem-solvingCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service experience helpsCustomer service experience often preferred
Industry UsageOnline retail, tech support, service industriesRetail, telecom, finance, and more

Live Chat From Home and Customer Service Representative roles share similar skills and industry usage, but Live Chat From Home is specifically focused on online, remote communication via chat platforms. Customer Service Representatives may work in various settings, including in-person or remote, and often handle multiple communication channels.

More about Live Chat From Home jobs

What are the most commonly searched types of Live Chat jobs in Springfield, MA?

The most popular types of Live Chat jobs in Springfield, MA are:

What are popular job titles related to Live Chat From Home jobs in Springfield, MA?

For Live Chat From Home jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Live Chat From Home jobs in Springfield, MA look for?

The top searched job categories for Live Chat From Home jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Live Chat From Home jobs?

Cities near Springfield, MA with the most Live Chat From Home job openings:

Live Chat From Home jobs near you
Infographic showing various Live Chat From Home job openings in Springfield, MA as of August 2026, with employment types broken down into 77% Full Time, 11% Part Time, 8% Temporary, and 4% Contract. Highlights an 74% In-person, 11% Hybrid, and 15% Remote job distribution, with an average salary of $44,449 per year, or $21.4 per hour.

Home Health Registered Nurse

CenterWell Home Health

Hartford, CT • On-site

$54 - $75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

CenterWell Home Health rating

7.7

Company rating: 7.7 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

8th of 247 rated social care providers

Job description

Become a part of our caring community
 As a CenterWell Home Health nurse, reporting to the Clinical Manager, you will provide personalized, one-on-one care that helps patients regain independence in the comfort of their homes. Working with a dedicated team of physicians and clinicians, you'll manage care plans that support recovery and help patients get back to the life they love.

As a Home Health Registered Nurse, you will:

  • Provide skilled nursing care to patients, working onsite in their homes, including administering medications, performing wound care, and conducting patient assessments.
  • Develop and implement individualized care plans in collaboration with physicians and other healthcare professionals.
  • Monitor patients' conditions and report changes.
  • Educate patients and their families on disease management, medication, and treatment options.
  • Maintain accurate records of patient care and coordinate with other healthcare professionals.
  • Report patient care and condition progress to patient's physician and Clinical Manager.
  • Oversee the work of Home Health Aides and monitor their appropriate completion of documentation.

Use your skills to make an impact
 Required Qualifications:
  • Diploma, Associate or Bachelor's Degree in Nursing
  • Med surg, ICU, ER, or acute experience
  • Current and unrestricted Registered Nurse licensure
  • Current CPR certification
  • Experience collaborating with a team of healthcare professionals
  • Valid driver's license, auto insurance and reliable transportation
Preferred Qualifications:
  • One year nursing experience
  • Home Health experience


Pay Range
•    $54.00 - $75.00 pay per visit/unit
•    $84,900 - $116,800 per year base pay
 

Additional InformationTB Statement:

This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Driving Statement:

This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


 

$84,900 - $116,800 per year


 

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
 About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

What CenterWell Home Health employees say

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