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Remote Virtual Teletech Customer Service Representative Jobs in Springfield, MA

HMG Careers

Virtual Sales Rep

Holyoke, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

ForgeFit

Remote Customer Service Specialist

Hartford, CT · On-site +1

$17.25 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

The Hartford

Customer Care Representative

Hartford, CT · Remote

$25/hr

As a Customer Care Representative on the Employee Benefits team, your primary role is to provide ... remote positions: (1) high speed broadband internet service is required, we do not recommend or ...

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Remote Virtual Teletech Customer Service Representative information

See Springfield, MA salary details

$9

$18

$26

How much do remote virtual teletech customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote virtual teletech customer service representative in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What is the difference between Remote Virtual Teletech Customer Service Representative vs Remote Virtual Call Center Agent?

AspectRemote Virtual Teletech Customer Service RepresentativeRemote Virtual Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, virtual customer supportHome-based, virtual customer support
Industry UsageTeletech, customer service, tech supportCall centers, customer support, telecommunication
Job FocusHandling customer inquiries, troubleshooting, supportAnswering calls, resolving customer issues, support

Both roles involve remote, virtual customer support with similar credentials and work environments. The main difference lies in terminology: 'Customer Service Representative' emphasizes direct customer interaction, while 'Call Center Agent' often refers to handling inbound calls in a call center setting. Both positions are common in the customer support industry and may overlap in duties depending on the employer.

What are popular job titles related to Remote Virtual Teletech Customer Service Representative jobs in Springfield, MA?

For Remote Virtual Teletech Customer Service Representative jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Remote Virtual Teletech Customer Service Representative jobs in Springfield, MA look for?

The top searched job categories for Remote Virtual Teletech Customer Service Representative jobs in Springfield, MA are:

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Cities near Springfield, MA with the most Remote Virtual Teletech Customer Service Representative job openings:

Remote Virtual Teletech Customer Service Representative jobs near you

Remote Customer Service Representative (Connecticut Residents Only)

Expivia Interaction Marketing

Hartford, CT • Remote

$18 - $19.50/hr

Full-time

Medical

Re-posted 20 days ago

Job description

Remote Customer Service Representative

Remote | Connecticut Residents Only

Pay: $18.00-$19.50 per hour
Schedule: Full-Time | Monday - Friday | 8:30 AM - 5:00 PM

No Cold Calling No Sales Paid Training

100% Remote

Connecticut Residents Only


Work From Home. Help Others. Grow With Expivia.

At Expivia Interaction Marketing Group, our people are the heart of our success. We're committed to providing the training, support, and opportunities our employees need to grow while delivering exceptional customer experiences every day.


We're looking for customer-focused professionals who reside in Connecticut to join our growing remote team. If you enjoy helping others, solving problems, and making a difference every day, we'd love to hear from you.


Why You'll Love Working at Expivia

100% Remote Position
Competitive Pay: $18.00-$19.50 per hour
Paid Training from Day One
Health Insurance Available
Paid Holidays
Supportive Leadership & Team Environment
Ongoing Coaching & Development
Career Growth Opportunities


What You'll Do

As a Customer Service Representative, you'll be the first point of contact for individuals seeking information and assistance. Every interaction is an opportunity to provide exceptional service while helping people connect with important community resources.


Your responsibilities will include:

  • Professionally answer inbound customer inquiries.
  • Listen carefully to understand each customer's needs.
  • Provide accurate information and connect customers with available community resources.
  • Research programs and services to best assist callers.
  • Accurately document customer interactions.
  • Maintain confidentiality while following company procedures.
  • Deliver an outstanding customer experience on every interaction.


What We're Looking For

We're looking for people who are:

  • Passionate about helping others.
  • Excellent communicators and active listeners.
  • Patient, empathetic, and solution-oriented.
  • Comfortable using multiple computer applications.
  • Dependable, organized, and detail-oriented.
  • Self-motivated and successful working remotely.


Minimum Qualifications

  • High School Diploma or GED required.
  • Must currently reside in the state of Connecticut.
  • Previous customer service, call center, healthcare, human services, social services, or related experience preferred.
  • Strong computer and data entry skills.
  • Excellent verbal and written communication skills.
  • Reliable high-speed internet and a dedicated, distraction-free home workspace.


Ready to Join Expivia?

If you're looking for more than just a job-if you're looking for an opportunity to make a difference while building a career with a company that values its employees-we'd love to meet you.


Apply today and start your next chapter with Expivia Interaction Marketing Group.

Apply