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Litera Jobs in Raleigh, NC (NOW HIRING)

Litera

Associate, Legal Knowledge Engineering

Raleigh, NC · Hybrid

$115K - $133K/yr

Ready to Help Shape the Future of Legal Tech?! At Litera, we don't just build software, we transform how the world's top law firms operate. Every day, we RaiseTheBar for what's possible through AI ...

Litera

PMS Consultant

Raleigh, NC · On-site

At Litera, we're on a mission to Raise The Bar for the legal profession by delivering transformational and globally-trusted solutions to law firms and corporate legal teams worldwide. We've been a ...

Litera

Project Manager

Raleigh, NC · Hybrid

Ready to Help Shape the Future of Legal Tech?! At Litera, we Raise The Bar for the legal profession by delivering transformational, globally trusted technology solutions to law firms and corporate ...

Litera

Integration Engineering Consultant

Raleigh, NC · On-site

$101K - $136K/yr

At Litera, we're on a mission to Raise The Bar for the legal profession by delivering transformational and globally-trusted solutions to law firms and corporate legal teams worldwide. We've been a ...

Litera

Senior Manager, Revenue

Raleigh, NC · On-site

Ready to Help Shape the Future of Legal Tech?! At Litera, we don't just build software, we transform how the world's top law firms operate. Every day, we Raise The Bar™️ for what's possible ...

Litera

Senior Manager, Revenue

Raleigh, NC · Hybrid

Ready to Help Shape the Future of Legal Tech?! At Litera, we don't just build software, we transform how the world's top law firms operate. Every day, we RaiseTheBar for what's possible through AI ...

Litera

Legal Product Consultant

Raleigh, NC · On-site

$110K - $138K/yr

Ready to Help Shape the Future of Legal Tech?! At Litera, we don't just build software, we transform how the world's top law firms operate. Every day, we RaiseTheBar for what's possible through AI ...

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Litera information

See Raleigh, NC salary details

$37.9K

$66.2K

$109.4K

How much do litera jobs pay per year?

As of Sep 9, 2026, the average yearly pay for litera in Raleigh, NC is $66,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $77,300.00 per year, depending on experience, location, and employer.

What is a Litera job?

Litera jobs refer to positions at Litera, a company specializing in legal technology solutions. Employees at Litera work in various roles such as software development, customer support, sales, marketing, and product management, all focused on improving document lifecycle management for law firms and legal professionals. Working at Litera typically involves collaborating on innovative legal tech products that help clients streamline their workflows and ensure compliance. The company values a culture of growth, teamwork, and innovation, offering opportunities for professional advancement in a fast-paced industry.

What skills and qualifications are needed to thrive as a Litera specialist?

To thrive as a Litera Specialist, you need a strong understanding of legal document workflows, attention to detail, and preferably a background in law or legal technology. Familiarity with Litera's suite of tools (such as Litera Desktop, Contract Companion) and experience with legal document management systems are highly valued, along with relevant certifications. Excellent problem-solving skills, effective communication, and the ability to train or support end-users set top candidates apart. These skills ensure efficient document review, minimize errors, and support legal teams in delivering high-quality client outcomes.

How does a Litera professional collaborate with legal teams and clients to deliver technology solutions?

At Litera, professionals frequently work alongside legal teams and clients to understand workflow challenges and recommend tailored technology solutions. Collaboration often involves regular meetings, requirement-gathering sessions, and hands-on product demonstrations. Team members may also partner with internal product, support, and sales teams to ensure client needs are met from onboarding through ongoing support. This cross-functional environment fosters continuous learning and communication, enabling employees to develop both technical and client-facing skills.

What is the difference between Litera vs Document Specialist?

AspectLiteraDocument Specialist
CredentialsTypically requires legal or document management certificationsOften requires administrative or document management training
Work EnvironmentLegal, law firms, or corporate legal departmentsLegal, corporate, or administrative offices
Industry UsageUsed for legal document review and managementUsed for preparing, editing, and managing documents
Search/Comparison IntentLegal tech, document review toolsDocument editing, management roles

Litera is a legal technology platform focused on document review and management, often requiring legal or technical certifications. A Document Specialist handles document preparation, editing, and management, typically in legal or corporate settings. While both roles involve working with documents, Litera is a software solution used by legal professionals, whereas a Document Specialist is a job role focused on document handling and editing.

What are popular job titles related to Litera jobs in Raleigh, NC?

For Litera jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Litera jobs in Raleigh, NC look for?

The top searched job categories for Litera jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Litera jobs?

Cities near Raleigh, NC with the most Litera job openings:

Litera jobs near you
Infographic showing various Litera job openings in Raleigh, NC as of August 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Contract. Highlights an 63% Physical, 17% Hybrid, and 20% Remote job distribution, with an average salary of $66,168 per year, or $31.8 per hour.

In Product Customer Experience Lead (Pendo)

Raleigh, NC • On-site

Litera
Software Development • 201 - 500 employees
Learn more about Literaexternal

Full-time

Medical, Retirement, PTO

Re-posted 18 days ago

Job description

Job Description
Join the Legal Tech Revolution at Litera
Are you ready to shape the future of how law is practiced? At Litera, we're on a mission to Raise The Bar™️ for the legal profession by delivering transformational and globally-trusted solutions to law firms and corporate legal teams worldwide. We've been a leader in legal tech innovation for 30 years and are leading the legal AI revolution to this day with most of the world's largest law firms as our clients. If you're passionate about building AI-forward solutions that scale globally and want your work to impact millions of legal professionals worldwide, this is your opportunity to be part of an extraordinary team that's elevating the craft of law.
As part of our strategic growth and commitment to fostering collaboration and operational excellence, we are transitioning to a hybrid working model. This position is based in one of the locations listed below and candidates should reside within reasonable commuting distance, as this role requires on-site presence at least three days per week .This hybrid approach enables us to build a collaborative and innovative work environment while maintaining the flexibility that supports both productivity and work-life balance. We are actively seeking talented individuals to join our team in this exciting new phase of growth.
Available Office Locations: Raleigh | Austin | Boston | Philadelphia | Chicago | Holmdel | Denver | Toronto
Overview: As a In-Product Customer Experience Lead (Pendo) at Litera, you will be part of a dynamic team that is passionate about driving innovation in the legal technology space. You will have the opportunity to work with cutting-edge tools and collaborate with industry experts to deliver solutions that make a real difference in the legal profession. In this role you will be the strategic owner and administrator of Pendo across the entire Litera product portfolio. You are the operational backbone of our digital experience, ensuring that every user interaction is measured, optimized, and purposeful.
Key Responsibilities:
  • Pendo Center of Excellence Support: Drive best practice of the global Pendo instance, specifically around product adoptions best practices. Define success metrics, establish governance and tagging best practices, and ensure data integrity across all Litera products.
  • Driving Adoption: Analyze product usage data to identify friction points. Design and deploy in-app guides, walkthroughs, and resource centers that lead users to their "Aha!" moment faster.
  • Onboarding Orchestration: Facilitate a seamless transition for new users by building automated, personalized onboarding paths that reduce time-to-value.
  • Behavioral Insights: Serve as the "voice of the user" by providing qualitative and quantitative data to Product Managers and Engineering to influence the product roadmap.
  • Cross-Functional Execution: Collaborate with Marketing, Sales, and Customer Success to ensure in-app communications are aligned with the broader customer lifecycle.
  • What you will do:
    • Pendo Administration: Manage user permissions, metadata mapping, segment creation, and subscription settings.
    • In-App Strategy: Build and experiment with in-app guides and polls to drive feature velocity and gather real-time user feedback.
    • AI-Driven Lifecycle: Lead the charge in integrating AI tools to personalize the user journey and automate support within the product.
    • Reporting & Analytics: Create dashboards for executive leadership that track Product Adoption Scores, retention trends, and guide engagement.
    • Governance: Manage the Product Development Lifecycle integration with Pendo, ensuring new features are "tagged and ready" before they launch.

Qualifications:
  • Pndo Expertise: Extensive hands-on experience as a Pendo Administrator (Pendo Certification is a plus).
  • The "Builder" Mindset: A track record of taking a tool and scaling it into a functional business process.
  • Technical Acumen: Deep understanding of how SaaS software works (HTML/CSS selectors for tagging is a must).
  • Analytical Curiosity: You don't just report numbers; you find the "why" behind user behavior.
  • Collaboration: Proven ability to influence stakeholders across Product, Engineering, and Customer Success.
  • Education: Bachelor's degree or equivalent professional experience in Digital CX, Product Ops, or Marketing Tech.

Why Join Litera?
  • The company culture: We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment
  • Commitment to Employees: Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact
  • Global, Dynamic, and Diverse Team: Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together
  • Comprehensive Benefits Package: Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey.
  • Career Growth and Development: We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles

Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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