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Linux Help Desk Jobs in Texas (NOW HIRING)

... they can help themselves, and our clients have a ton of fun solving technology problems. Our ... Understanding of Windows and Linux OS * Proficient with Microsoft Office * Ability to type 50+ WPM

... they can help themselves, and our clients have a ton of fun solving technology problems. Our ... Understanding of Windows and Linux OS * Proficient with Microsoft Office * Ability to type 50+ WPM

The interview process consists of two rounds: one onsite and one via Google Meet Must-have skills Linux, Networking, Help Desk Support Good-to-have skills On-call Support

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MSP Systems Engineer

Van Alstyne, TX · On-site

$100K - $140K/yr

Provide advanced escalation support to Help Desk Technicians and Systems Administrators * Mentor ... Debian/Ubuntu Linux * CentOS/Rocky Linux What We Offer * Competitive salary and comprehensive ...

Showing results 21-40

Linux Help Desk information

See Texas salary details

$11

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$31

How much do linux help desk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for linux help desk in Texas is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.18 per hour, depending on experience, location, and employer.

What is a Linux Help Desk?

A Linux Help Desk job involves providing technical support for Linux-based systems, troubleshooting software and hardware issues, and assisting users with system configurations. Specialists in this role diagnose problems, guide users through solutions, and may escalate complex issues to higher-level support. They often work with command-line tools, system logs, and remote access utilities to resolve problems efficiently. Strong communication skills and a solid understanding of Linux operating systems are essential for success in this role.

What does a Linux Help Desk do?

A typical day for a Linux Help Desk professional involves responding to user support tickets, troubleshooting technical issues related to Linux-based systems, and providing clear, step-by-step solutions. You might spend time diagnosing network or hardware problems, configuring user accounts and permissions, and escalating complex issues to higher-level engineers. Collaboration with teammates and documentation of solutions are often key parts of the workflow. The role requires balancing quick responses to urgent requests with proactive maintenance tasks, making each day dynamic and engaging.

What are the key skills and qualifications needed to thrive in the Linux Help Desk position?

To thrive as a Linux Help Desk professional, you need a solid understanding of Linux operating systems, troubleshooting skills, and foundational IT knowledge, often backed by a relevant degree or certifications like CompTIA Linux+ or LPIC-1. Familiarity with command line tools, ticketing systems, remote desktop applications, and basic scripting is commonly required. Strong communication, patience, and problem-solving abilities help you effectively support end-users and collaborate with technical teams. These skills are vital for resolving technical issues efficiently and ensuring high customer satisfaction.

Are Linux Help Desk jobs in demand?

Linux Help Desk jobs are in steady demand due to the widespread use of Linux in servers, cloud computing, and enterprise environments. These roles often require knowledge of Linux systems, troubleshooting skills, and certifications such as CompTIA Linux+ or LPIC, making them valuable for IT support professionals seeking specialized roles.

What are the most commonly searched types of Linux Help Desk jobs in Texas?

The most popular types of Linux Help Desk jobs in Texas are:

What are popular job titles related to Linux Help Desk jobs in Texas?

For Linux Help Desk jobs in Texas, the most frequently searched job titles are:

Infographic showing various Linux Help Desk job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 5% Contract, and 1% Nights. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $44,863 per year, or $21.6 per hour.

Tier 1 Helpdesk Engineer

Simpatico Systems

Lubbock, TX • On-site

$18 - $25/hr

Full-time

PTO

Posted 11 days ago


Job description

Simpatico Systemsisa group of engineers who align our goals with our customers organizational objectives, servicing IT, security, and audio-visual needs. We design systems that are simple, easy to use, effective, affordable, and results-driven. We take the time to discuss customer needs and customize solutions for each unique situation.
Most of all: We have a ton of fun solving our clients' technology problems!
As a company, Simpatico Systems was incorporated in 2013 from the merger of Ironfish Technologies and Business Audio Environments (BAE). With a rich history of delivering a high level of service for more than 40 years, our employees are committed to driving success. As we continue to expand in new markets and accelerate growth we are looking for talented, innovative and driven people who believe they can help themselves, and our clients have a ton of fun solving technology problems.

Our Opportunity:The Simpatico Systems helpdesk provides both proactive and reactive support for customer environments, by responding to monitoring alerts, answering customer calls/emails/chats, and identifying trends to eliminate downtime. Simpatico is a fast growing company with over 400% growth in the last 4 years and continued expansion into new markets. We offer a defined success path with actionable training plans for promotions and salary increases.

What you'll do:In this role, you will work closely with the Level 2 operations staff to understand the current environment and help engineer the helpdesk of the future. You will also be involved in providing service for 200+ SMB and enterprise customers across 7 states. This role includes:


  • Alert Console Monitoring and Escalation

  • ConnectWise Ticket Execution

  • Incident and Problem Ticket Lifecycle Management

  • Procedural Documentation Creation and Currency

  • Participate in building a world class Operations Model


What you have:Required:


  • Previous experience in similar IT field

  • Clear and concise communication - written & verbal

  • Ability to Multitask in a "High Pressure Environment"

  • Skilled in troubleshooting network infrastructure issues

  • Strong understanding of Network Administration

  • Understanding of Windows and Linux OS

  • Proficient with Microsoft Office

  • Ability to type 50+ WPM

  • Passion for improvement

  • Ability to work on-call after hours on a rotation with other team members (typically once every 18-20 weeks)


Nice To Have:


  • ITIL Experience

  • ConnectWise Manage and Automate Experience

  • Previous helpdesk experience

  • Experience with Large Enterprise Technology (HA replication technology, SAN solutions, Complex network management)


What you'll get:


  • Comprehensive Compensation and Benefits package

  • Work/Life Balance: Company Sponsored Training and Testing, Tuition Reimbursement Program, PTO reward program

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life