ZipRecruiter

Log In

1

Lightyear Jobs (NOW HIRING)

Lightyear

Head of Customer Success

Manhattan, NY · On-site +1

$180K - $250K/yr

The Company: Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear's platform helps enterprise IT teams automate telecom ...

Lightyear

Software Engineer

Manhattan, NY · On-site +1

$120K - $180K/yr

The Company: Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear's platform helps enterprise IT teams automate telecom ...

Lightyear

Software Engineer

Manhattan, NY · Remote

$120K - $180K/yr

The Company: Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear's platform helps enterprise IT teams automate telecom ...

Lightyear

Head of Customer Success

Manhattan, NY · Remote

$180K - $250K/yr

The Company: Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear's platform helps enterprise IT teams automate telecom ...

Lightyear

Senior Product Manager

Manhattan, NY · Remote

$150K - $180K/yr

The Company: Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear's platform helps enterprise IT teams automate telecom ...

Lightyear

Senior Product Manager

Manhattan, NY · On-site +1

$150K - $180K/yr

The Company: Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear's platform helps enterprise IT teams automate telecom ...

Lightyear

Enterprise Account Executive

Albany, NY · On-site +1

$130K - $180K/yr

Who are we? Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear's platform helps enterprise IT teams automate telecom ...

Lightyear

Enterprise Account Executive

Albany, NY · Remote

$130K - $180K/yr

Who are we? Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear's platform helps enterprise IT teams automate telecom ...

Lightyear

Product Designer

Manhattan, NY · On-site +1

$120K - $150K/yr

The Company: Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear's platform helps enterprise IT teams automate telecom ...

Lightyear

Product Designer

Manhattan, NY · Remote

$120K - $150K/yr

The Company: Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear's platform helps enterprise IT teams automate telecom ...

profitsolution

AGENTS NEEDED!

Louisville, KY

Why YOU Should Be a Lightyear Agent Outstanding Value for Your Clients: Simplicity, Service and Savings Simplicity - Your clients will enjoy the simplicity of our compete portfolio of ...

Lightyear Logistics LLC

Delivery Driver

Hanahan, SC

$15.25 - $19/hr

Company Description LIGHTYEAR LOGISTICS LLC is a locally owned and operated DSP- delivery service partner dedicated to providing exceptional delivery service to our community. Location Address: DSC4 ...

DealerBuilt

DealerBuilt is a portfolio of automotive dealership SaaS brands including Lightyear, Oplogic, iService, and Vistadash. Our portfolio includes Enterprise Retail Cloud DMS, Document Management, CRM, ...

DealerBuilt

Performance Manager

Houston, TX · On-site +1

DealerBuilt is a portfolio of automotive dealership SaaS brands including Lightyear, Oplogic, iService, and Vistadash. Our portfolio includes Enterprise Retail Cloud DMS, Document Management, CRM, ...

DealerBuilt

Sales Development Representative

DealerBuilt is a portfolio of automotive dealership SaaS brands including Lightyear, Oplogic, iService, and Vistadash. Our portfolio includes Enterprise Retail Cloud DMS, Document Management, CRM, ...

next page

Showing results 1-20

People also search for

All JobsLightyear Jobs

Lightyear information

What are the key skills and qualifications needed to thrive as a Lighting Technician, and why are they important?

To thrive as a Lighting Technician, you need a solid understanding of lighting design, electrical systems, and safety protocols, often supported by relevant technical certifications or vocational training. Familiarity with lighting control consoles, DMX systems, and various lighting fixtures is crucial for successful setup and operation. Attention to detail, problem-solving skills, and the ability to collaborate effectively with production teams are important soft skills in this role. These abilities ensure safe, efficient, and visually effective lighting setups that enhance performances or events.

What is the difference between Lightyear vs Solar Energy Technician?

AspectLightyearSolar Energy Technician
CredentialsEngineering degree or related technical certificationsTechnical training, certifications in solar installation and maintenance
Work EnvironmentResearch labs, automotive or renewable energy companiesOn-site solar panel installation and maintenance sites
Industry UsageInnovative solar vehicle developmentSolar panel installation and servicing

While Lightyear focuses on developing solar-powered vehicles, Solar Energy Technicians primarily install and maintain solar panels. Both roles require technical knowledge and certifications, but Lightyear is more research-oriented, whereas Solar Energy Technicians work directly in the field with solar systems.

What are Lightyear jobs?

Lightyear jobs typically refer to roles at Lightyear, a company specializing in providing financial technology services, such as investment platforms or business telecom solutions, depending on the context. Employees at Lightyear may work in various departments like engineering, customer support, product management, sales, and marketing. These roles focus on building, maintaining, and promoting digital solutions that help clients manage investments or telecommunications more efficiently. Working at Lightyear often involves being part of a dynamic, fast-growing tech environment focused on innovation and customer satisfaction.

What are some common challenges faced by software engineers at Lightyear, and how does the company support overcoming them?

Software engineers at Lightyear often work on complex, high-scale financial technology systems, which can present challenges such as integrating with legacy APIs, ensuring high reliability, and maintaining robust security. The company fosters a collaborative work environment where engineers regularly participate in code reviews, pair programming, and cross-functional team meetings to share knowledge and address technical hurdles. Additionally, Lightyear encourages continuous learning through internal workshops and provides access to industry conferences, helping engineers stay updated with best practices and innovative solutions.
More about Lightyear jobs
What job categories do people searching Lightyear jobs look for? The top searched job categories for Lightyear jobs are:
Lightyear jobs near you
Head of Customer Success

Head of Customer Success

Lightyear

Manhattan, NY • On-site, Remote

$180K - $250K/yr

Full-time

Posted 9 days ago

Job description

The Company: Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear's platform helps enterprise IT teams automate telecom procurement, network inventory management, telecom bill payment, and much more, and is utilized by companies including Honeywell, Alo Yoga, Palo Alto Networks, and Louis Vuitton. Lightyear has raised nearly $65M from the first investors in Roblox, Discord, Coupang, Robinhood, and Flexport.
The Position: As Lightyear's Head of Customer Success, you will play a critical role in defining what best-in-class Customer Success looks like for Lightyear by building out and executing processes that impact our customer experience, customer retention, and overall revenue growth. In this position, you'll work closely with the CEO as well as the Sales, Operations, and Product functions to ensure smooth customer renewals, proactively identify opportunities to grow revenue within existing customers, translate customer utilization data and anecdotes into product and process changes, and deal with customer issues first-hand. The ideal candidate for this will bring together a customer-first mindset with sales and / or customer success past experience, in a SaaS or startup environment.
This is a "build and lead" role for a function still in its infancy at Lightyear and comes with a highly competitive compensation package. Estimated total cash compensation ranges from $180,000-$250,000, with final compensation determined based on the candidate's experience, skills, qualifications, and overall fit for the role.
Key Responsibilities
  • Work closely with the GTM org to measure and drive high-quality customer experiences across pre- and post-sales that results in high net retention, NPS, and upsell
  • Own the customer renewal process to drive best-in-class gross retention
  • Build out the playbook for post-sale opportunity identification and upsells by strategically utilizing customer inventory data and key touchpoints such as QBRs
  • Use product and user analytics to manage and improve the customer experience
  • Engage with customers and provide customer feedback to inform our product roadmap; act as voice of customer regarding issues, opportunities, and enhancements
  • Work closely with the CEO, CTO, Sales, Operations, and Product to meet all goals and objectives across the customer lifecycle
  • Build and maintain strong culture, sentiment, and collaboration across the team

Ideal Qualifications
  • Proven track record of managing key pre-sales and / or post-sales processes at a fast-growing company, or relevant experience in operationally rigorous startup roles
  • Deep understanding of key customer success and customer retention SaaS metrics
  • Experience building and leading successful teams at a SaaS company
  • Strong empathy for customers and passion for revenue processes
  • Strong executive presence and ability to influence customer leadership
  • Experience working with cross functional teams to achieve company objectives
  • Experience working with Salesforce, Hubspot, and other customer analytics software
  • Relentless focus on continuous, data-driven improvement

Apply