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Life Alert Customer Service Jobs (NOW HIRING)

Archgroup

Customer Service Representative

Omaha, NE · Hybrid

$15.25 - $20.75/hr

... Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 ... If this job isn't the right fit but you're interested in working for Arch, create a job alert!

Arch Capital Group

Customer Service Representative

Omaha, NE · On-site

$15.25 - $20.75/hr

... Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 ... If this job isn't the right fit but you're interested in working for Arch, create a job alert!

ExpressWay

Customer Service Rep

Lake Crystal, MN · On-site

$14 - $15/hr

... being alert and aware of the behavior of people in the store. * Maintain and develop Staples ... Excellent customer service skills. * Strong communication skills. * Ability to read and follow ...

ExpressWay

Customer Service Rep

Madelia, MN · On-site

$15 - $20.25/hr

... being alert and aware of the behavior of people in the store. * Maintain and develop Staples ... Excellent customer service skills. * Strong communication skills. * Ability to read and follow ...

ExpressWay

Customer Service Rep

Springfield, MN · On-site

$14 - $15/hr

... being alert and aware of the behavior of people in the store. * Maintain and develop Staples ... Excellent customer service skills. * Strong communication skills. * Ability to read and follow ...

ExpressWay

Customer Service Rep

Lakefield, MN · On-site

$14.50 - $19.75/hr

... being alert and aware of the behavior of people in the store. * Maintain and develop Staples ... Excellent customer service skills. * Strong communication skills. * Ability to read and follow ...

Kelly Services

Customer Service

Billings, MT

$20 - $22/hr

Customer Service / Quote and Order Entry Client Account Coordinator (Contract-to-Hire) Location ... It's the fuel that powers every next step of your life. It's the ripple effect that changes and ...

Staples Enterprises, Inc.

Customer Service Rep

Jackson, MN

$15.25 - $20.50/hr

... being alert and aware of the behavior of people in the store. * Maintain and develop Staples ... Excellent customer service skills. * Strong communication skills. * Ability to read and follow ...

MaineHealth

Customer Service Representative

Portland, ME · On-site

$18.73 - $21.92/hr

The Customer Service Representative (CSR) role greets patients in a friendly and courteous manner ... Alert MaineHealth will never request financial information during the interview or pre-hiring ...

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Life Alert Customer Service information

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How much do life alert customer service jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for life alert customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Life Alert Customer Service job?

A Life Alert Customer Service job involves assisting customers with inquiries, troubleshooting device issues, and responding to emergency alerts. Representatives provide support to users, family members, and caregivers to ensure they understand how the Life Alert system functions. The role requires strong communication skills, compassion, and the ability to remain calm under pressure. Employees may also handle account management tasks, such as updating customer information or processing service requests.

Does Life Alert only work at home?

Life Alert customer service representatives typically work in an office environment and do not operate the Life Alert system directly. The system itself is designed to be used at home or on the go with mobile devices, but the customer service role involves assisting users and managing accounts remotely, often via phone or online platforms.

Which emergency job pays the most?

In emergency response roles, paramedics and emergency physicians tend to have the highest salaries, often exceeding $50,000 to $100,000 annually depending on experience and location. Life Alert customer service positions generally offer lower pay, typically around minimum wage or slightly above, and do not usually qualify as high-paying emergency jobs.

How can I make 2000 a week working from home?

Life Alert Customer Service representatives can earn around $300 to $600 per week, depending on hours worked and bonuses, but making $2000 weekly from home typically requires multiple income streams or high-paying roles. To increase earnings, consider developing specialized skills, gaining certifications, or taking on additional shifts or freelance work in related fields. Consistent performance, strong communication skills, and experience can also lead to higher pay in customer service roles.

What are the key skills and qualifications needed to thrive in the Life Alert Customer Service position, and why are they important?

To thrive as a Life Alert Customer Service representative, you need strong communication skills, attention to detail, and the ability to remain calm under pressure, often supported by a high school diploma or equivalent. Familiarity with call center phone systems, customer relationship management (CRM) software, and emergency response protocols is typically required. Compassion, patience, and active listening set top performers apart in this role. These abilities are crucial for providing prompt, accurate assistance to individuals in urgent or stressful situations, ensuring their safety and peace of mind.

What are the typical daily responsibilities for a Life Alert Customer Service representative?

Life Alert Customer Service representatives handle incoming calls from subscribers who may be experiencing emergencies or have questions about their services. They quickly assess each caller’s needs, provide reassurance, and follow established protocols to dispatch emergency assistance or offer guidance. Additionally, they document all interactions, update client information, and collaborate with supervisors and emergency response teams to ensure effective support. The role involves attentiveness to detail, the ability to multitask, and a commitment to delivering calm, compassionate service during high-stress situations.

What is the highest paying job in customer service?

In customer service, roles such as Customer Service Manager, Call Center Director, or Customer Experience Director tend to have the highest salaries, often exceeding $70,000 annually. These positions typically require extensive experience, leadership skills, and sometimes specialized knowledge or certifications.
More about Life Alert Customer Service jobs
What cities are hiring for Life Alert Customer Service jobs? Cities with the most Life Alert Customer Service job openings:
What are the most commonly searched types of Life Alert Customer Service jobs? The most popular types of Life Alert Customer Service jobs are:
What states have the most Life Alert Customer Service jobs? States with the most job openings for Life Alert Customer Service jobs include:
What job categories do people searching Life Alert Customer Service jobs look for? The top searched job categories for Life Alert Customer Service jobs are:
Life Alert Customer Service jobs near you
Infographic showing various Life Alert Customer Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Archgroup

Omaha, NE • Hybrid

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

Position Summary

Primarily responsible for providing first-level support and directory assistance to Arch external and internal customers. Responds to claims calls and correspondence from brokers, insured and non-insured claimants and vendors.

Responsibilities

  • Adheres to World Class Customer Service Standards and documents all customer interactions in the call center management technology application.
  • Performs necessary duties to resolve or satisfy all first-level inquiries or advance to supervisory level where applicable.
  • Manages individual workflow, productivity and quality to meet and exceed team/individual goals and service level agreements.
  • Communicates changes in processes, aiding in the creation and maintenance of job aids to ensure consistency/accuracy in workflows.
  • Addresses claims intake related questions and appropriate routing of escalations to Management to include but not limited to, delayed policy availability within claims systems, policy/insured identification/routing, and rush requests
  • Responsible for accurate and timely setup/routing of incoming FNOLs, preparation and routing of acknowledgement letters, merging of files, procurement of binders and/or policies and setup of oversight files.
  • Utilizes research tools to identify and distribute unidentifiable mail that is received electronically.
  • Provides back-up to the Document Indexers for unidentified mail/correspondence and download documents.
  • Engages and Participates in the Arch Experience values and continuous improvement initiatives
  • As identified by the Customer Solution Center process, intercedes for the customer to assure they are "warm transferred" to the proper Arch internal or third-party resource that handles their business request or questions to meet or exceed their expectations, and follows up to ensure their satisfaction.
  • Responsible for responding to incoming phone calls and correspondence (in electronic and paper format).

Education and Experience

  • High School graduate or equivalent; some college or insurance related education preferred.
  • 2 to 3 Plus years of experience in Customer Service
  • Excellent verbal/written communications
  • Excellent Customer Service skills
  • Strong interpersonal skills
  • Demonstrated team behavior; willingness to help
  • Excellent PC skills and knowledge of Microsoft suite
  • Analytical problem-solving skills
  • Routing and managing electronic documents in an imaging system
  • Position is hybrid and requires (3) days in office
  • Bilingual preferred
  • Flexibility and adaptability in team settings

#LI-SW1

#LI-HYBRID

Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.

14400 Arch Insurance Group Inc.

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