Salary: $24.07 - $28.88 Hourly
Location : Appleton Public Library, Appleton, WI
Job Type: Part-time
Job Number: 2026-102
Department: Library
Division: Public Services
Opening Date: 06/03/2026
Closing Date: 6/21/2026 11:59 PM Central
Job DescriptionThe Appleton Public Library, the
Wisconsin Library of the Year for 2025, is seeking a
Library Assistant - Public Services (Half-Time) to join our dynamic team.
The
Library Assistant - Public Services (Half-Time) a half-time, benefited non-exempt library assistant position in the Public Services section of the library. Work involves providing reference, readers' advisory and technology assistance to patrons at the adult public service desks, contributing to locally created databases, fiction and nonfiction collection development and working as a member of the Public Services section. Work is performed under the general supervision of the Public Services supervisor. Some evening and weekend work may be required.
Examples of DutiesESSENTIAL JOB FUNCTIONS - Provides courteous, efficient, knowledgeable customer service at adult public service desks.
- Provides reference and readers advisory to patrons at adult public service desks, via the telephone, and online
- Assists and instructs patrons in the use of electronic and print resources
- Assists and instructs patrons in the use of library catalog, including placing holds, renewing items, saved searches, etc.
- Assists and instructs patrons in downloading ebooks and/or audio books
- Assists and instructs patrons using internet computers, including email, scanning, printing, etc.
- Assists and instructs patrons using microfilm readers and/or printer copiers
- Assists and instructs patrons using self-check machines, including troubleshooting
- Accurately checks out library materials using RFID technology
- Registers patrons receiving new and/or replacement library cards
- Books meeting rooms and study rooms
- Directs calls for the City of Appleton
- Accurately communicates library policies, procedures, and code of conduct to the public
- Contributes to collection development under direction of Public Services Supervisor
- Promotes library services
- Prepares displays of public interest, and or current events
- Prepares user guides and booklists, in print and online
- Contributes books reviews to library blogs
- Responds to purchase requests, mail, and/or e-mail requests for information Orders, organizes and stocks state and federal tax forms
- Contributes to local obituary database by transcribing obituaries and accurately entering information into database
- Maintains regular punctual and predictable attendance, works overtime and extra hours as required.
OTHER JOB FUNCTIONS
Typical QualificationsBachelor of Arts or Science Degree or equivalent combination of education, training and experience which provides the following knowledge, abilities and skills:
- Knowledge of public library services and practices
- Computer skills including a working knowledge of Windows, MS Office, internet search strategies, and electronic databases.
- Good oral and written communication skills and the ability to communicate with others in a tactful and courteous manner
- Ability to learn new technologies and software and communicate that knowledge to others.
- Ability to learn library procedures, polices, and able to communicate these to the public
- Ability to work independently with creativity
- Ability to instruct varied age groups in using electronic databases and print resources for information
- Ability to provide reference and reader's advisory services to the public in person,via telephone, and via electronic media
- Ability to to deal with public relations problems courteously and tactfully.
- Ability to work as a team member, maintaining effective relationships with co-workers
- Ability to stand and walk for several hours
- Ability to work in a fast-paced environment
- Ability to lift at least 30 lbs; push a loaded book cart (200 lbs) on carpeting
- Ability to read fine print (font sizes of 8 or larger)
- Ability to hear the library's security gate alarm, computer alters, and a normal speaking voice
- Maintains regular punctual and predictable attendance
- Ability to speak Spanish or Hmong a plus
Supplemental InformationCOMPETENCIESCommunication
Customer Focus
Handling Difficult People
Problem Solving
Adaptability/Flexibility
To learn more about these competencies click
Employees in this class are afforded full benefits (pro-rated), life insurance, long-term disability insurance and paid leave benefits. (Health insurance is not included under 30 hours per week)
To view the current Benefits Booklet online, click
For a more detailed overview of our benefit package,