Library Operations Manager Jobs in Ontario (NOW HIRING)

Overview

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.

Are you a talented leader with a proven track record for motivating teams and delivering exceptional client service?

Our Technology Risk Consulting services team is growing and we are looking for Senior Manager to join our team in Toronto. The Technology Risk Consulting practice provides a variety of services to our clients. The successful candidate will focus primarily on performing IT risk reviews, performing tech advisory engagements or providing IT internal audit support across the IT risk domain.

What you will do

Architecture and Delivery

• Define enterprise GRC target architecture and solution blueprints (data models, taxonomy, control libraries, business hierarchy, workflows, RBAC).
• Lead complex use cases: Enterprise/Operational Risk, Resilience, Regulatory Compliance, Policy, IT/Cyber Risk, Vulnerability, Third Party Risk, Audit, Issues/Remediation, Business Continuity, Risk Analytics.
• Perform hands-on configuration/customization across enterprise GRC technologies including custom objects, forms, workflows, reporting.

Technical Implementation and Integration

• Implement end-to-end cloud solutions: OOTB package deployment, environment provisioning, platform hardening.
• Build APIs/data pipelines; design event-driven integrations for continuous control monitoring and real-time risk insights.
• Lead data migration/normalization/lineage; enable control testing automation and risk quantification reporting.

Governance, Methodology, and PMO

• Establish Agile SDLC, program governance, RAID, and executive dashboards.
• Design operating models (RACI, roles/processes, governance committees, three-lines model, control ownership, issue management).
• Maintain GRC taxonomy: risk/control libraries, policies, authority documents, obligations mapping, evidence repositories.

Advisory, Enablement, and Change Management

• Advise on regulations and frameworks; create compliance mappings and control rationalization.
• Deliver enablement (admin/end-user training, playbooks, SOPs, knowledge transfer).
• Drive adoption via stakeholder engagement, champions, benefits tracking; define KPIs for risk posture, compliance maturity, efficiency.

Practice Development and Thought Leadership

• Develop accelerators, reference architectures, integration patterns, configuration blueprints.
• Publish thought leadership, lead demos/POCs, support RFPs/solutioning; mentor junior staff.
• Evaluate emerging capabilities (AI/ML analytics, control automation, continuous monitoring) and guide roadmaps.

What you bring to the role

• 10–15+ years in Risk Management with GRC specialization; proven lead architect/SME on multi-platform engagements.
• End-to-end cloud GRC delivery on MetricStream, Archer, ServiceNow IRM/Compliance, AuditBoard (OOTB deployment and deep configuration).
• Platform extension expertise:
• MetricStream: M7/M9, data model/workflow extensions, integration APIs.
• Archer: Application Builder, workflows, data feeds, calculated fields, reporting, packaging.
• ServiceNow: IRM, Policy & Compliance, VRM; GlideScript, Flow Designer, ACLs, CMDB, custom apps.
• AuditBoard: Controls/testing, evidence, issues, reporting integrations.
• Integrations with SIEM, vulnerability scanners (Qualys/Tenable), CMDB/Business Hierarchy, regulatory feeds, ITSM/Jira, data lakes/warehouses, IAM/LDAP/SSO.
• Experience installing/configuring MetricStream and ServiceNow OOTB packages; Archer packaging; AuditBoard onboarding.
• Identity and access: LDAP/AD, SAML/OAuth/OIDC, role-based access and entitlements.
• Technical skills: Java, JavaScript; REST/SOAP, JSON/XML; Python/PowerShell; SQL.
• Agile SDLC leadership; PMO-level governance, risk, and benefits tracking.
• Certifications: ServiceNow IRM, Archer, MetricStream, AuditBoard.
• Knowledge of FAIR risk quantification, BI/analytics (Power BI/Tableau), continuous control monitoring.
• Experience with Azure/AWS/GCP and security architectures for GRC integrations.
• Executive advisory presence; strong stakeholder management and communication.
• Advanced problem-solving and solution architecture; ability to scale complex requirements.
• Cross-functional leadership, mentoring, and consensus-building across business, risk, audit, and technology teams.

KPMG Ontario Region Pay Range Information

The expected base salary range for this position is $130,000 to $180,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

Providing you with the support you need to be at your best

Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

Weembrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.

Qualifications:

• 10–15+ years in Risk Management with GRC specialization; proven lead architect/SME on multi-platform engagements.
• End-to-end cloud GRC delivery on MetricStream, Archer, ServiceNow IRM/Compliance, AuditBoard (OOTB deployment and deep configuration).
• Platform extension expertise:
• MetricStream: M7/M9, data model/workflow extensions, integration APIs.
• Archer: Application Builder, workflows, data feeds, calculated fields, reporting, packaging.
• ServiceNow: IRM, Policy & Compliance, VRM; GlideScript, Flow Designer, ACLs, CMDB, custom apps.
• AuditBoard: Controls/testing, evidence, issues, reporting integrations.
• Integrations with SIEM, vulnerability scanners (Qualys/Tenable), CMDB/Business Hierarchy, regulatory feeds, ITSM/Jira, data lakes/warehouses, IAM/LDAP/SSO.
• Experience installing/configuring MetricStream and ServiceNow OOTB packages; Archer packaging; AuditBoard onboarding.
• Identity and access: LDAP/AD, SAML/OAuth/OIDC, role-based access and entitlements.
• Technical skills: Java, JavaScript; REST/SOAP, JSON/XML; Python/PowerShell; SQL.
• Agile SDLC leadership; PMO-level governance, risk, and benefits tracking.
• Certifications: ServiceNow IRM, Archer, MetricStream, AuditBoard.
• Knowledge of FAIR risk quantification, BI/analytics (Power BI/Tableau), continuous control monitoring.
• Experience with Azure/AWS/GCP and security architectures for GRC integrations.
• Executive advisory presence; strong stakeholder management and communication.
• Advanced problem-solving and solution architecture; ability to scale complex requirements.
• Cross-functional leadership, mentoring, and consensus-building across business, risk, audit, and technology teams.

KPMG Ontario Region Pay Range Information

The expected base salary range for this position is $130,000 to $180,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

Providing you with the support you need to be at your best

Education:UNAVAILABLEEmployment Type: FULL_TIME