... and Library Experience, this position is responsible for daily operations of Libraries service ... The manager ensures continuity of service across shifts and branch locations and maintains ...
... and Library Experience, this position is responsible for daily operations of Libraries service ... The manager ensures continuity of service across shifts and branch locations and maintains ...
Acquisitions and Resource Management Librarian
Wellesley, MA · On-site
$70K - $80K/yr
... operational and analytical support to the Library Collections Group in the College's Library and Technology Services (LTS) division to ensure the effective management of the library's general ...
Acquisitions and Resource Management Librarian
Wellesley, MA · On-site
$70K - $80K/yr
... operational and analytical support to the Library Collections Group in the College's Library and Technology Services (LTS) division to ensure the effective management of the library's general ...
USER SERVICES MANAGER, University Libraries
Boston, MA · On-site
$75K - $85K/yr
... and Library Experience, this position is responsible for daily operations of Libraries service ... The manager ensures continuity of service across shifts and branch locations and maintains ...
USER SERVICES MANAGER, University Libraries
Boston, MA · On-site
$75K - $85K/yr
... and Library Experience, this position is responsible for daily operations of Libraries service ... The manager ensures continuity of service across shifts and branch locations and maintains ...
Acquisitions and Resource Management Librarian
Wellesley, MA · On-site
$70K - $80K/yr
... operational and analytical support to the Library Collections Group in the College's Library and Technology Services (LTS) division to ensure the effective management of the library's general ...
Acquisitions and Resource Management Librarian
Wellesley, MA · On-site
$70K - $80K/yr
... operational and analytical support to the Library Collections Group in the College's Library and Technology Services (LTS) division to ensure the effective management of the library's general ...
Type Operations Coordinator
Woburn, MA · On-site
$75K - $85K/yr
The company's rich legacy includes a library that can be traced back hundreds of years, featuring ... Monotype specializes in the design, development, licensing, and management of typefaces and font ...
Type Operations Coordinator
Woburn, MA · On-site
$75K - $85K/yr
The company's rich legacy includes a library that can be traced back hundreds of years, featuring ... Monotype specializes in the design, development, licensing, and management of typefaces and font ...
Science Librarian
Wellesley, MA · On-site
... manage, and maintain the Library's collections to support science education and research. The ... Provides operational support and leadership as appropriate for research-related [non-curricular ...
Science Librarian
Wellesley, MA · On-site
... manage, and maintain the Library's collections to support science education and research. The ... Provides operational support and leadership as appropriate for research-related [non-curricular ...
Science Librarian
Wellesley, MA · On-site
... manage, and maintain the Library's collections to support science education and research. The ... Provides operational support and leadership as appropriate for research-related [non-curricular ...
Science Librarian
Wellesley, MA · On-site
... manage, and maintain the Library's collections to support science education and research. The ... Provides operational support and leadership as appropriate for research-related [non-curricular ...
On-Call Reference Librarian
Springfield, MA · On-site
$28.05/hr
Responsible for assisting patrons to find and use library materials or provide referral to other ... Manager of Public Services who reviews work through observation, reports and conferences.
On-Call Reference Librarian
Springfield, MA · On-site
$28.05/hr
Responsible for assisting patrons to find and use library materials or provide referral to other ... Manager of Public Services who reviews work through observation, reports and conferences.
Under supervision and within the framework of the Library's policies and practices, to assume ... Manages program funds assigned to children's services. * Responsible for the development of the ...
Under supervision and within the framework of the Library's policies and practices, to assume ... Manages program funds assigned to children's services. * Responsible for the development of the ...
Childrens Librarian II
Boston, MA · On-site
$69K - $89K/yr
Under supervision and within the framework of the Library's policies and practices, to assume ... Manages program funds assigned to children's services. * Responsible for the development of the ...
Childrens Librarian II
Boston, MA · On-site
$69K - $89K/yr
Under supervision and within the framework of the Library's policies and practices, to assume ... Manages program funds assigned to children's services. * Responsible for the development of the ...
Director, Enabling Platforms
Boston, MA · On-site
$155K - $170K/yr
Lead and develop a team responsible for standard presentation and RFP library operations, setting ... management tools (Smartsheet, monday.com or similar) required * Proven track record of crafting ...
Director, Enabling Platforms
Boston, MA · On-site
$155K - $170K/yr
Lead and develop a team responsible for standard presentation and RFP library operations, setting ... management tools (Smartsheet, monday.com or similar) required * Proven track record of crafting ...
Director, Enabling Platforms
Boston, MA · Hybrid
$155K - $170K/yr
Lead and develop a team responsible for standard presentation and RFP library operations, setting ... management tools (Smartsheet, monday.com or similar) required * Proven track record of crafting ...
Director, Enabling Platforms
Boston, MA · Hybrid
$155K - $170K/yr
Lead and develop a team responsible for standard presentation and RFP library operations, setting ... management tools (Smartsheet, monday.com or similar) required * Proven track record of crafting ...
... operations. Determines the resources necessary to implement such policy in order to increase the ... libraries. • Working closely with the Grants Manager to seek grants or funding from new or ...
... operations. Determines the resources necessary to implement such policy in order to increase the ... libraries. • Working closely with the Grants Manager to seek grants or funding from new or ...
Branch Manager - Collins Branch
$41.35 - $47.04/hr
... operation of audiovisual equipment at programs. Plan and implement exhibits. Ensure that library ... Manage the branch budget effectively; remains diligent in effective fiscal management. * Perform ...
Branch Manager - Collins Branch
$41.35 - $47.04/hr
... operation of audiovisual equipment at programs. Plan and implement exhibits. Ensure that library ... Manage the branch budget effectively; remains diligent in effective fiscal management. * Perform ...
BUSINESS SERVICES COORDINATOR, University Libraries
Boston, MA · On-site
$25 - $30/hr
... library's financial and administrative operations by assisting with the management of vendor payments, triaging scholarly resource purchase requests, payroll processing, expense reporting, and ...
BUSINESS SERVICES COORDINATOR, University Libraries
Boston, MA · On-site
$25 - $30/hr
... library's financial and administrative operations by assisting with the management of vendor payments, triaging scholarly resource purchase requests, payroll processing, expense reporting, and ...
... library's financial and administrative operations by assisting with the management of vendor payments, triaging scholarly resource purchase requests, payroll processing, expense reporting, and ...
... library's financial and administrative operations by assisting with the management of vendor payments, triaging scholarly resource purchase requests, payroll processing, expense reporting, and ...
... operational leadership for metadata and cataloging services across Smith College Libraries ... The position collaborates with the Head of Collection Strategies and other managers on unit ...
... operational leadership for metadata and cataloging services across Smith College Libraries ... The position collaborates with the Head of Collection Strategies and other managers on unit ...
Graduate Intern for Undergraduate Admission
Weston, MA · On-site
$16.25 - $21.50/hr
... management and mentorship of the Pride Guide program. * Assist with GPA recalculations for ... Library operations and residential students during campus closure. * Support Admission weekend and ...
Graduate Intern for Undergraduate Admission
Weston, MA · On-site
$16.25 - $21.50/hr
... management and mentorship of the Pride Guide program. * Assist with GPA recalculations for ... Library operations and residential students during campus closure. * Support Admission weekend and ...
Technology project manager with Devops
Boston, MA · On-site
$57.50 - $78.75/hr
Technology project manager with Devops Location: Boston, MA- Onsite Duration: Long term We are ... NET libraries. Regards, Naveen Naveen@rootshellinc.com
Technology project manager with Devops
Boston, MA · On-site
$57.50 - $78.75/hr
Technology project manager with Devops Location: Boston, MA- Onsite Duration: Long term We are ... NET libraries. Regards, Naveen Naveen@rootshellinc.com
... operational leadership for metadata and cataloging services across Smith College Libraries ... The position collaborates with the Head of Collection Strategies and other managers on unit ...
... operational leadership for metadata and cataloging services across Smith College Libraries ... The position collaborates with the Head of Collection Strategies and other managers on unit ...
Library Operations Manager information
What is the difference between Library Operations Manager vs Library Technician?
| Aspect | Library Operations Manager | Library Technician |
|---|---|---|
| Required Credentials | Bachelor's degree, management experience | Associate's degree or certification |
| Work Environment | Administrative, managerial tasks in libraries | Assisting patrons, cataloging, technical support |
| Employer & Industry Usage | Public, academic, or special libraries in leadership roles | Support staff in various library settings |
| Common Search & Comparison Intent | Understanding managerial roles and responsibilities | Operational support and technical duties |
The Library Operations Manager oversees library functions, staff, and strategic planning, requiring management experience and higher education. In contrast, the Library Technician focuses on technical support, cataloging, and assisting patrons, often with technical certifications. Both roles are essential in library operations but differ in responsibilities, credentials, and scope of work.
What are popular job titles related to Library Operations Manager jobs in Massachusetts? For Library Operations Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Library Operations Manager jobs in Massachusetts look for? The top searched job categories for Library Operations Manager jobs in Massachusetts are:
What cities in Massachusetts are hiring for Library Operations Manager jobs? Cities in Massachusetts with the most Library Operations Manager job openings:
Full-time
Posted 10 days ago
Boston University rating
7.9
Based on 51 frontline employees who took The Breakroom Quiz
173rd of 537 rated colleges and universities
Job description
The Boston University Libraries seek a User Services Manager to meet the research and curricular needs of Libraries users by providing leadership and management of BU Libraries’ service points operating outside of regular business hours. Reporting to the Head of Access Services and Library Experience, this position is responsible for daily operations of Libraries service points in the evenings and on weekends, including building access, customer service, circulation services, course reserves, triaged reference work, directional help, and other front-line services. The manager ensures continuity of service across shifts and branch locations and maintains expectations for service levels with their team of evening and weekend user services staff. This position contributes to the development of departmental policies and ensures their consistent implementation across operating hours as well as to projects aimed at the improvement and cohesion of user experience for library patrons, including leading project teams and organizing staff efforts to advance ongoing projects for improving collections and services.
The User Services Manager will:
- Hire, train, schedule, supervise, develop, and evaluate personnel staffing service points in BU Libraries branches with shifts that commence after 3 p.m. Participate in a rotation with other User Services Managers and Head of Access Services and Library Experience as an on-call manager outside of regular work hours. Managers on call will, as necessary, receive notifications for unplanned absences, monitor staffing levels (full time staff and student), redeploy staff to meet shortfalls, answer staff questions, and address any escalated service issues or incidents.
- Oversee and model excellent customer service at Libraries service points, aligned with the expectations of Libraries leadership and the Libraries Service Philosophy. Provide day-to-day leadership, prioritizing and delegating responsibilities and tasks. Identify and address emergent issues of staffing or service provision. Coordinate with the Boston University Police Department to support and ensure patron safety and building security.
- Coordinate across the Access Services unit to identify areas for collaboration and support in service delivery. Maintain familiarity with various workflows and projects across the unit and identify opportunities for cross training. Produce training and documentation enabling both full time and student staff to support evolving departmental needs. Play a lead or key role in special projects aimed at improving and standardizing service.
- Collaborate with other managers and colleagues responsible for service points across the library system, ensuring consistency of service quality and user experience. Facilitate resource sharing, including staffing, across branch service points. Participate on relevant departmental and library-wide committees and working groups as directed to advance emergent and long-term strategic needs of the libraries to advance and improve the experience of library users.
Required Skills
- Bachelor’s degree.
- Minimum three years of relevant professional experience.
- Excellent oral, written, and interpersonal communication skills.
For consideration, please submit a cover letter, CV, and list of professional references. The position will remain open until filled.
Working at Boston University Libraries
Boston University Libraries is a learning organization that supports BU librarians, archivists, and information and subject specialists seeking and sharing knowledge, practices, and perspectives that advance library collections services, and their own professional development. In a collaborative, supportive, and engaging work environment, BU Libraries expert staff assist multidisciplinary research and exploration, build distinctive collections and archives of enduring research value, and empower users to thrive amid an ever-changing information environment.
Located in the heart of Boston, the BU Libraries are embedded in numerous vibrant regional and national library and information specialist networks. The BU Libraries are active members within the Boston Library Consortium (BLC), the Association of Research Libraries (ARL), the Northeast Research Libraries Consortium (NERL), HathiTrust, and the Coalition for Networked Information (CNI), and library staff at BU serve as engaged thought-leaders on a wide breadth of library management and service areas across diverse communities.
Boston University, a member of the Association of American Universities (AAU), is one of the leading private research and teaching institutions in the world, with three primary campuses in the heart of Boston and programs around the globe. Chartered in 1869, the University is home to more than 33,000 students from more than 130 countries, 375,000 living alumni, 10,000 faculty and staff, and 17 schools and colleges.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
Required Experience
What Boston University employees say
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Benefits
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About Boston University
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Boston University is an international, comprehensive, private research university, committed to educating students to be reflective, resourceful individuals ready to live, adapt, and lead in an interconnected world. Boston University is committed to generating new knowledge to benefit society. We remain dedicated to our founding principles: that higher education should be accessible to all and that research, scholarship, artistic creation, and professional practice should be conducted in the service of the wider community—local and international. These principles endure in the University’s insistence on the value of diversity, in its tradition and standards of excellence, and in its dynamic engagement with the City of Boston and the world. Boston University comprises a remarkable range of undergraduate, graduate, and professional programs built on a strong foundation of the liberal arts and sciences. With the support and oversight of the Board of Trustees, the University, through our faculty, continually innovates in education and research to ensure that we meet the needs of students and an ever-changing world.
Industry
Colleges, universities, and professional schools
Company size
10,000+ Employees
Headquarters location
Boston, MA, US
Year founded
1839