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Library Circulation Supervisor Jobs in Massachusetts

Marblehead

Adult Services Librarian

Marblehead, MA · On-site

This role is responsible for coordinating reference and readers advisory assistance and collaborates with the Circulation Supervisor in planning the work of library assistants within the department.

Town of Medway

Be Seen First

Makerspace Coordinator

Medway, MA · On-site

$18.91 - $21.89/hr

Under the general direction of the Library Director and Circulation Supervisor, the Makerspace Coordinator will be responsible for developing and delivering innovative maker programming, training and ...

Posted today

Babson College

Supervisor, Access Services

Wellesley, MA · On-site

$30.96 - $34.40/hr

The Supervisor, Access Services oversees daily operations at the Horn Library Information Desk ... circulation/reserves/holds procedures, library policies, and training in library resources.

City of Worcester

BRANCH MANAGER

Worcester, MA · On-site

$77K - $101K/yr

Partner with Manager of Borrower Services, Assistant Managers of Circulation, and Deputy Director ... Two (2) years of supervisory experience in a public library SALARY RANGE: $77,558 - $101 ...

All JobsLibrary Circulation Supervisor JobsLibrary Circulation Supervisor Jobs in Massachusetts

Library Circulation Supervisor information

See Massachusetts salary details

$32.2K

$73K

$137.1K

How much do library circulation supervisor jobs pay per year?

As of Aug 7, 2026, the average yearly pay for library circulation supervisor in Massachusetts is $73,042.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,200.00 and $77,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a library circulation supervisor, and how can they be effectively managed?

Library Circulation Supervisors often encounter challenges such as handling high-traffic periods, managing overdue materials, and ensuring smooth coordination among staff. Effective management involves implementing clear policies, providing ongoing staff training, and using library management systems to track circulation activities efficiently. Strong communication skills and adaptability are key to addressing patron concerns and resolving workflow bottlenecks, contributing to a positive library experience for both staff and visitors.

What does a library circulation supervisor do?

A Library Circulation Supervisor oversees the daily operations of the circulation desk in a library. Their responsibilities include managing circulation staff, assisting patrons with borrowing and returning materials, resolving account issues, and ensuring that library policies are followed. They may also handle overdue items, fines, and coordinate with other library departments to maintain an organized and welcoming environment. The supervisor plays a key role in providing excellent customer service and supporting the library’s mission.

What is the difference between Library Circulation Supervisor vs Library Assistant?

AspectLibrary Circulation SupervisorLibrary Assistant
Required CredentialsHigh school diploma; some roles prefer library science courseworkHigh school diploma or equivalent
Work EnvironmentPublic or academic library, supervising circulation staffAssist with daily library operations, customer service
Job ResponsibilitiesOversee checkouts, returns, manage overdue items, supervise staffCheck out materials, assist patrons, shelve books

The Library Circulation Supervisor typically has more responsibilities, including supervising staff and managing circulation processes, while the Library Assistant focuses on assisting patrons and handling daily tasks. Both roles require customer service skills, but the supervisor position involves leadership and oversight duties.

What are the key skills and qualifications needed to thrive as a library circulation supervisor, and why are they important?

To thrive as a Library Circulation Supervisor, you need strong organizational skills, attention to detail, and experience with library operations, typically supported by an associate's or bachelor's degree in library science or a related field. Familiarity with integrated library systems (ILS) like Sierra or Koha, as well as knowledge of cataloging and circulation software, is commonly required. Excellent customer service, leadership abilities, and effective communication help you manage staff and address patron needs efficiently. These skills are crucial for maintaining smooth library operations, ensuring accurate resource management, and fostering a positive environment for both staff and patrons.
What are popular job titles related to Library Circulation Supervisor jobs in Massachusetts? For Library Circulation Supervisor jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Library Circulation Supervisor jobs in Massachusetts look for? The top searched job categories for Library Circulation Supervisor jobs in Massachusetts are:
Library Circulation Supervisor jobs near you
Infographic showing various Library Circulation Supervisor job openings in Massachusetts as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $73,042 per year, or $35.1 per hour.

YOUTH SERVICES BRANCH LIBRARY ASSISTANT

City of Worcester, MA

Worcester, MA • On-site

$22.26 - $26.81/hr

Other

Re-posted 25 days ago

Job description

YOUTH SERVICES BRANCH LIBRARY ASSISTANT
WORCESTER PUBLIC LIBRARY
CITY OF WORCESTER
The City of Worcester is seeking qualified applicants for the position of Youth Services Branch Library Assistant for the Worcester Public Library. Under the direction of the Branch Manager of Youth Services , the position will assist with the daily operations of assigned branch libraries located within Worcester elementary schools, coordinate and perform all circulation activities, act as a liaison with the Main Library Circulation Department, organize and perform the holds process and functions, assist with readers advisory and reference services, and provide exemplary customer service to patrons. The work will include evening and weekend assignments and working at other locations, including Mobile Services. The Youth Services Branch Library Assistant must be able to get to all four One City One Library branches in a timely manner.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS:
  • Assist with the daily operations of assigned branch libraries.
  • Coordinate and perform all circulation activities.
  • Collect, record, and report appropriate statistics monthly.
  • Act as a liaison with the Main Library Circulation Department following both Library and CW MARS protocol.
  • Organize and perform the holds process and functions.
  • Assist with readers advisory and reference services including patron assistance.
  • Provide exemplary customer service.
  • Represent the Worcester Public Library in the neighborhood branches; assist with developing and maintaining awareness of neighborhood library needs, with emphasis on neighborhood youth.
  • Assist with planning innovative library and outreach programs as needed.
  • In conjunction with supervisor and staff, assist with evaluating existing operations and new services.
  • Participate in interviews, supervise, and train branch volunteers.
  • Interpret library services and policies to patrons in a clear and courteous manner.
  • Contribute to creating an environment orientated to trust, open communication, creative thinking, and cohesive team effort.
  • Actively participate in staff development and training opportunities.
  • Work at various locations within the library system, including mobile library services
  • Handle money and prepare cash reports as needed.
  • Perform other duties, as assigned, consistent with the functions of the work unit and level of responsibilities.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
  • Excellent organizational skills, and the ability to plan and prioritize work effectively to ensure completion of work.
  • Ability to establish and maintain effective working relationships with a diverse, multicultural community, volunteers, and staff.
  • Ability to provide information and guidance clearly, courteously and pleasantly to patrons.
  • Ability to be flexible and to easily handle varying work assignments in a fast-paced environment.
  • The ability to communicate with staff about concepts, ideas, and requirements.
  • Strong commitment to consistent excellent customer service to a diverse population in an urban environment.
  • High level of professionalism and ability to remain professional under all circumstances.
  • Ability to learn in a fast-paced, changing environment.
  • Ability to work independently and as part of a team.
  • Ability to learn and use library technologies.
  • Ability to maintain confidentiality.
  • Ability to travel to multiple library branches in a timely manner as required.
  • Regular onsite attendance is required.
MINIMUM REQUIREMENTS:
  • High school diploma or equivalent
  • One (1) year of community public service work, such as library, day care center, recreation program or classroom
  • Prior customer service experience
  • Excellent verbal and written communication skills
  • Ability to successfully pass CORI/SORI
  • Reliable transportation to travel between required One City One Library locations in a timely manner
  • Valid driver's license
PREFERRED QUALIFICATIONS:
  • One (1) year of supervisory experience
  • One (1) year of customer service
  • One (1) year of professional experience working with youth

SALARY RANGE: $22.26 - $26.81 hourly, full-time, with an excellent benefits package.
The information in this summary indicates the general nature and level of work performed within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.
The Worcester Public Library makes every effort to support ALA's "Core Competences of Librarianship" http://www.ala.org/educationcareers/careers/corecomp as approved and adopted as policy by the ALA Council, January 27th, 2009, and, as an Affirmative Action/Equal Opportunity Employer, values diversity and aims to have its workforce reflect the community.
To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, JUNE 19, 2026, will receive preference Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, Hiring@worcesterma.gov .

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