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Library Customer Service Assistant Jobs in Philadelphia, PA

County of Chester

Librarian

West Chester, PA

$28.31/hr

... library materials. Provide general reference and advisory services. Assist in collection ... Commitment to providing excellent customer service. Excellent verbal and written communication ...

County of Chester, PA

Librarian

West Chester, PA · On-site

$28.31/hr

... finding library materials. * Provide general reference and advisory services. * Assist in ... Commitment to providing excellent customer service. * Excellent verbal and written communication ...

State of Delaware

Senior Librarian

New Castle, DE · On-site

$48K - $72K/yr

... Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by ... needs of library customers. * May train/assist the public in the use of operating networked ...

New

The Cheese Company

Food Service Assistant

Narberth, PA · On-site

$11 - $14/hr

Somebody with good customer service skills, who can assist customers in a timely fashion. The associate will be taught how to make our deli style food, serving coffee and baked goods. We would like ...

The Cheese Company

Food Service Assistant

Narberth, PA · On-site

$11 - $14/hr

Somebody with good customer service skills, who can assist customers in a timely fashion. The associate will be taught how to make our deli style food, serving coffee and baked goods. We would like ...

PeopleShare

Customer Service

Green Lane, PA · On-site

$18 - $20/hr

Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk ...

ELITE EXPRESS

Customer Service

Pennsauken, NJ · On-site

$18 - $20/hr

Job Summary Customer Service Reps are responsible for providing essential administrative and ... Scheduling: Assist with scheduling appointments, meetings, and managing conference room bookings.

Sherwin-Williams

Customer Service Specialist

Media, PA · On-site

$18.30/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Philadelphia, PA

Library Customer Service Assistant information

See Philadelphia, PA salary details

$11

$20

$28

How much do library customer service assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for library customer service assistant in Philadelphia, PA is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $23.03 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What are popular job titles related to Library Customer Service Assistant jobs in Philadelphia, PA?

For Library Customer Service Assistant jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Philadelphia, PA look for?

The top searched job categories for Library Customer Service Assistant jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Library Customer Service Assistant jobs?

Cities near Philadelphia, PA with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $42,030 per year, or $20.2 per hour.

Customer Service Associate

FRED BEANS FAMILY OF DEALERSHIPS

Doylestown, PA • On-site

$45K - $50K/yr

Full-time

Posted 2 days ago

New

Fred Beans rating

9.1

Company rating: 9.1 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

4th of 156 rated car dealerships

Job description

Description
Fred Beans Automotive Group is looking for a friendly, dependable, and organized Customer Service Associate to join our Parts Distribution Center team.
If you enjoy helping people, solving problems, and working in a fast-paced team environment, this could be a great opportunity for you. Automotive or parts experience is helpful, but strong customer service and communication skills are what matter most.
Schedule
Monday through Friday - Flexible Scheduling
We offer flexibility within our Monday through Friday operation, making this a great opportunity for someone looking for a consistent weekday schedule with some flexibility in their hours.
What You'll Do
As a Customer Service Associate, you'll serve as an important point of contact for our customers and help ensure they receive the service and support they need. Responsibilities include:
  • Answer incoming customer calls and assist with questions, orders, and general inquiries
  • Provide friendly, professional, and timely customer service
  • Assist customers with parts orders, availability, order status, and delivery-related questions
  • Research and resolve customer concerns or order discrepancies
  • Communicate with warehouse, delivery, and other Parts Distribution Center team members to resolve customer needs
  • Accurately enter and update information in company systems
  • Follow up with customers when additional research or assistance is needed
  • Build positive working relationships with customers and internal team members
  • Help identify solutions when issues arise and know when to involve a supervisor or manager
  • Assist with additional customer service and administrative responsibilities as needed
What We're Looking For
We're looking for someone who:
  • Enjoys working with and helping people
  • Has strong communication and customer service skills
  • Is organized and able to manage multiple tasks
  • Is comfortable working on the phone and using computer systems
  • Can remain calm and professional when handling customer concerns
  • Has a positive attitude and strong work ethic
  • Is dependable and works well as part of a team
  • Has previous customer service, call center, automotive, dealership, or parts experience, although it is not required
  • Has experience with Microsoft Excel. Excel experience is helpful, but not required
Why Fred Beans?
At Fred Beans Automotive Group, we believe our success starts with our people. We're proud to have been recognized by the Philadelphia Business Journal as one of the Best Places to Work for eight consecutive years!
When you join Fred Beans, you'll become part of an established, family-owned organization that values its employees, promotes from within, and provides opportunities to learn, grow, and build a career.

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