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Lexia Learning Jobs (NOW HIRING)

Cambium Learning Group

Customer Success Manager

Our Customer Success team continues to grow across Lexia Learning! Our Customer Success Managers are responsible for overseeing the delivery of a range of educator professional learning and ...

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How much do lexia learning jobs pay per year?

As of Aug 31, 2026, the average yearly pay for lexia learning in the United States is $63,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is a Lexia Learning?

A Lexia Learning job typically involves working for Lexia Learning, an education technology company that develops literacy-focused software for students and educators. Employees may work in roles such as curriculum development, customer support, sales, product management, or software engineering. These roles support the company's mission to improve literacy education through adaptive technology. Working at Lexia Learning often involves collaboration with educators and schools to enhance student outcomes.

What are the primary responsibilities in a Lexia Learning specialist position?

Lexia Learning specialists typically support educators and students by facilitating the implementation of Lexia’s literacy programs, providing professional development and technical assistance, and analyzing usage data to inform instructional practices. The role often involves collaborating with classroom teachers, school administrators, and IT staff to ensure seamless integration of the software into curriculum workflows. You may conduct training workshops, troubleshoot user issues, and track program effectiveness through regular reporting. This hands-on and collaborative position requires adaptability, as you may be working with multiple schools or districts to address diverse educational needs.

What are the key skills and qualifications needed to thrive in the Lexia Learning position, and why are they important?

To thrive in a Lexia Learning role, candidates typically need a background in education, instructional design, or literacy intervention, often supported by a degree in education or a related field. Familiarity with digital learning platforms, data analytics tools, and Lexia software solutions is highly valued. Strong communication, collaboration, and problem-solving skills set top candidates apart, enabling them to support educators and learners effectively. These competencies are crucial for driving student engagement and achieving positive learning outcomes in technology-enhanced educational settings.

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Cities with the most Lexia Learning job openings:

What are the most commonly searched types of Lexia Learning jobs?

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Lexia Learning jobs near you
Infographic showing various Lexia Learning job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 24% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $63,781 per year, or $30.7 per hour.

Primary Product Support Representative

Concord, MA • On-site

Cambium Learning Group
E-Learning • 1 - 5K employees

9.5

Company rating: 9.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

10th of 247 rated software companies

Great coworkers

Good employer

Recommended by parents

Learn more about Cambium Learning Groupexternal

Full-time

Re-posted 17 days ago

Job description

Thank you for sharing your interests! Here at Cambium, we are always looking for passionate, talented people to join the team. If you have searched our current openings and haven't been able to find a position that fits, we'd still love to hear from you! Please take a look at the below and fill out an application here. As soon as we have a similar opening that fits your skill set, we will reach out. We look forward to learning your interests!
Primary Product Support Representative
Position Overview:
The ideal Customer Support candidate has 2+ years of experience and is someone who is flexible, customer-focused, pragmatic, and able to balance multiple tasks. Hours are full-time, Monday through Friday.
Location:USA, Remote
Job Responsibilities:
  • Provides technical support to customers via phone, chat, email, and other channels
  • Educating teachers and administrators on how to use Lexia Learning products
  • Create and update cases with customer inquiries via Salesforce
  • Troubleshoot application and access issues for customers as needed
  • Explaining reports and usage within Lexia Learning programs to customers
  • Report defects and feature requests to development team

Responsibilities as part of the Customer Success Team:
  • Expert on all Lexia products, and latest hardware, software, and networking technologies
  • Continually improves technical knowledge and service skills
  • Continually improves company knowledge of products and services
  • Works closely with internal teams to ensure great customer experience, including tracking and reporting on technical issues for customers
  • Has direct impact in making our customers successful through increasing their product understanding

Job Requirements:
  • 2+ years of experience in customer service or technical support
  • Demonstrated phone and email skills successfully supporting customers, particularly with technical questions. Chat experience is a plus.
  • Experience supporting Software as a Service, web browsers, networking principles, application support, hardware device support such as phone, tablet, laptop and desktops.
  • Comfortable in a fast paced and changing environment
  • Ability to quickly learn new features and particulars of software applications
  • Excellent communication skills (written and verbal)
  • Demonstrated ability to work collaboratively
  • Ability to work with customers at all levels of technical expertise and provide support accordingly
  • Must be self-directed and pro-active
  • Familiarity with case tracking and customer relationship management software. Experience with Salesforce and Jira preferred
  • Ability to speak Spanish a plus

An Equal Opportunity Employer
We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.

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