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Level 3 Support Technician Jobs (NOW HIRING)

HCLTech

Field Service Technician

Carol Stream, IL · On-site

- As an Onsite Support Technician with minimum of one to three years of technical experience in ... Coordinate with Level 3 support groups and project teams for service delivery enhancements ...

New

TGI MAIN COMPANY

Helpdesk Tier 3

West Caldwell, NJ

$80K - $90K/yr

Tier 3 Support Technicians are responsible for setting up and maintaining client systems. They ... Escalates more complex issues, as appropriate, to senior level technicians. * Promote and encourage ...

TGI Office Automation, Inc.

Helpdesk Tier 3

Cherry Hill, NJ · On-site

$80K/yr

Tier 3 Support Technicians are responsible for setting up and maintaining client systems. They ... Escalates more complex issues, as appropriate, to senior level technicians. * Promote and encourage ...

Posted today

Enerstaff

Electromechanical Technician- Level III

Houston, TX · On-site

$21.50 - $27.25/hr

Level III electricians play a key role in improving equipment reliability, supporting automation ... Level II technicians. · Collaborate with engineering, operations, and reliability teams on ...

Robert Half

Support Technician III

New Castle, PA · On-site

We are looking for an experienced Support Technician III to provide advanced technical support in a manufacturing environment in New Castle, Pennsylvania. This role is focused on maintaining end-user ...

NetPlanner Systems

AV Technician - Level III

Apex, NC

$28K - $36K/yr

Other responsibilities include managing all field related operations for assigned projects including oversight of Level I and Level II technicians. Essential Duties and Responsibilities • Install ...

Sunbelt Rentals

Technician - Level 3

Tulsa, OK · On-site

$21.38 - $29.39/hr

... support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review ... This mechanic/technician role performs preventive maintenance, perform diagnostics and make repairs ...

TEAM, Inc.

Level III LRS Technician

Sulphur, LA · On-site

$34K - $43K/yr

General Summary The Leak Repair Technician is responsible for detecting, locating, evaluating and ... Three (3) or more years of experience in an industrial operations or maintenance role preferred.

Sunbelt Rentals

Technician - Level 3

Bowling Green, KY · On-site

$22.85 - $31.41/hr

... support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review ... This mechanic/technician role performs preventive maintenance, perform diagnostics and make repairs ...

Sunbelt Rentals

Technician - Level 3

Orange, CA · On-site

$35.70 - $42.84/hr

... support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review ... This mechanic/technician role performs preventive maintenance, perform diagnostics and make repairs ...

New

Sunbelt Rentals

Technician - Level 3

Bowling Green, KY · On-site

$22.85 - $31.41/hr

... support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review ... This mechanic/technician role performs preventive maintenance, perform diagnostics and make repairs ...

Sunbelt Rentals

Technician - Level 3

Tulsa, OK

$21.38 - $29.39/hr

... support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review ... This mechanic/technician role performs preventive maintenance, perform diagnostics and make repairs ...

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Level 3 Support Technician information

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$14

$25

$37

How much do level 3 support technician jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for level 3 support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What is a level 3 support technician?

A Level 3 Support Technician is an advanced technical expert responsible for resolving the most complex IT issues that cannot be handled by lower-level support teams. They typically have deep knowledge of systems, networks, and specialized hardware or software, and often work closely with engineers or developers to diagnose and fix critical problems. In addition to troubleshooting, Level 3 Technicians may also contribute to developing solutions, implementing system upgrades, and creating documentation for recurring issues. Their expertise helps ensure business continuity by addressing high-priority incidents quickly and efficiently.

How does a level 3 support technician typically interact with other IT support tiers and departments?

Level 3 Support Technicians frequently collaborate with Level 1 and Level 2 support teams to resolve complex technical issues that have been escalated. They act as subject matter experts, providing guidance and solutions for advanced problems that cannot be solved at lower tiers. Additionally, Level 3 technicians may work closely with system administrators, network engineers, and software development teams to identify root causes, implement long-term fixes, and contribute to knowledge base documentation. This role requires strong communication skills and the ability to translate technical solutions for both technical and non-technical colleagues.

What are the key skills and qualifications needed to thrive as a level 3 support technician, and why are they important?

To thrive as a Level 3 Support Technician, you need advanced troubleshooting expertise, deep knowledge of operating systems and networks, and relevant certifications such as CompTIA Network+, Microsoft, or Cisco credentials. Experience with ticketing systems, remote diagnostic tools, and system monitoring platforms is typically required. Excellent problem-solving, communication, and customer service skills help you efficiently address complex technical issues and work collaboratively with both clients and internal teams. These skills and qualifications are crucial for resolving escalated problems swiftly, maintaining system reliability, and ensuring client satisfaction.

What is the difference between Level 3 Support Technician vs Level 2 Support Technician?

AspectLevel 3 Support TechnicianLevel 2 Support Technician
CertificationsIT certifications like CompTIA A+, Network+, Cisco CCNASimilar certifications, often with less advanced focus
Work EnvironmentHandles complex issues, often in escalation teams or specialized supportAddresses common user problems, provides first or second level support
ResponsibilitiesDiagnoses advanced technical issues, escalates problems, provides expert solutionsResolves routine technical issues, assists users, documents solutions

The main difference between a Level 3 Support Technician and a Level 2 Support Technician lies in the complexity of issues handled and the level of expertise required. Level 3 technicians focus on resolving complex, escalated problems and often possess advanced certifications, while Level 2 technicians handle more routine issues and provide initial support. Both roles are essential in technical support teams, but Level 3 technicians typically require more experience and specialized knowledge.

More about Level 3 Support Technician jobs

What job categories do people searching Level 3 Support Technician jobs look for?

The top searched job categories for Level 3 Support Technician jobs are:

Level 3 Support Technician jobs near you
Infographic showing various Level 3 Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

Level 3 Chrysler Technician

Fred Martin Motor Company

Barberton, OH • On-site

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago

Job description

LEVEL 3 CHRYSLER TECHNICIAN
TOP PAY + FOREMAN BONUS OPPORTUNITY

We’re looking for a high-performing Chrysler Level 3 Technician who takes pride in their work and wants to be recognized—and compensated—for it.

This is a great opportunity for an experienced technician who’s confident in diagnostics, values a steady workflow, and is ready to grow into a Shop Foreman role with additional bonus potential.

What We Offer
  • Top-of-market pay based on experience and performance
  • Foreman bonus opportunity for leadership and shop support
  • Consistent workflow—no shortage of hours
  • Clean, organized, and well-managed shop
  • Ongoing training and certification support
  • Full benefits package (health, PTO, 401k)
What We’re Looking For
  • Chrysler Level 3 Certification (or strong equivalent experience)
  • Advanced diagnostic and repair skills
  • Strong work ethic and attention to detail
  • Ability to work independently and support team members
  • Interest in growth and leadership opportunities
Why Make a Move?

If you’re currently underpaid, underappreciated, or ready for the next step in your career, this is your chance to join a team that values skill, consistency, and professionalism.

We don’t hire average. We invest in the best!

We're an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

Apply