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Leave Of Absence Case Manager Jobs (NOW HIRING)

Quality of case management * Consistent application of company policies * Partner regularly with ... Leave of absence programs operate with high consistency, compliance, and employee experience across ...

Administer leave of absence programs from end to end, including intake, eligibility review ... Manage employee leave cases through a ticketing or case management system, ensuring timely updates ...

Provide information regarding Leave of Absence policies, guidelines, and legislation * Receive and ... Log all interactions in the case management system and/or leave management system * Abide by ...

The Leave of Absence Administrator plays a pivotal role in managing and administering various protected leaves of absence for our diverse workforce, which includes full-time, part-time, and seasonal ...

A dedicated mentor and manager to guide you every step of your career journey * Career development ... Identifies action plan, determines benefits due, and makes timely case decisions based on service ...

Leave of Absence Specialist Location: Houston, TX Employment: Contract Hours: M-F 8-5pm Pay: $30.00 ... Monitors, manages and returns employees to work within policy guidelines. Notifies managers of ...

A dedicated mentor and manager to guide you every step of your career journey * Career development ... Identifies action plan, determines benefits due, and makes timely case decisions based on service ...

A dedicated mentor and manager to guide you every step of your career journey * Career development ... Identifies action plan, determines benefits due, and makes timely case decisions based on service ...

A dedicated mentor and manager to guide you every step of your career journey * Career development ... case decisions based on plan descriptions and service expectations as established by the client.

As the Leave of Absence Specialist , you will play a critical role in optimizing our organization ... Coordinate with GBS Tier 1 teams on case management, process improvement, and escalations * Act as ...

A dedicated mentor and manager to guide you every step of your career journey * Career development ... Identifies action plan, determines benefits due, and makes timely case decisions based on service ...

A dedicated mentor and manager to guide you every step of your career journey * Career development ... case decisions based on plan descriptions and service expectations as established by the client.

A dedicated mentor and manager to guide you every step of your career journey * Career development ... case decisions based on plan descriptions and service expectations as established by the client.

A dedicated mentor and manager to guide you every step of your career journey * Career development ... case decisions based on plan descriptions and service expectations as established by the client.

The Leave of Absence Administrator is responsible for administering and managing employee leave programs in compliance with federal, state, and company policies. This role serves as the primary point ...

A dedicated mentor and manager to guide you every step of your career journey * Career development ... case decisions based on plan descriptions and service expectations as established by the client.

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Leave Of Absence Case Manager information

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How much do leave of absence case manager jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for leave of absence case manager in the United States is $47.53, according to ZipRecruiter salary data. Most workers in this role earn between $35.34 and $57.45 per hour, depending on experience, location, and employer.

How does a Leave of Absence Case Manager typically collaborate with HR, employees, and medical professionals during the leave process?

Leave of Absence Case Managers play a central role in coordinating communication among HR departments, employees requesting leave, and healthcare providers. They ensure that all necessary documentation is collected and compliant with legal requirements, such as FMLA or ADA. Case Managers often act as liaisons, answering employee questions, updating HR on case progress, and following up with medical professionals for required certifications. Regular communication and clear documentation are essential to managing cases efficiently and supporting both organizational needs and employee well-being.

What does a Leave of Absence Case Manager do?

A Leave of Absence Case Manager is responsible for overseeing and managing employee leave requests, such as medical, family, or personal leaves. They ensure that all requests comply with federal, state, and company policies, such as FMLA or ADA regulations. Case managers communicate with employees, managers, and healthcare providers to process documentation, track leave timelines, and facilitate a smooth return to work. Their goal is to support both the organization and its employees during periods of absence.

What are the key skills and qualifications needed to thrive as a Leave Of Absence Case Manager, and why are they important?

To thrive as a Leave Of Absence Case Manager, you need a solid understanding of HR policies, disability laws (such as FMLA and ADA), and case management principles, often backed by a bachelor’s degree in human resources or a related field. Familiarity with HRIS systems, case management software, and regulatory compliance tools is typically required. Strong communication, problem-solving, and empathy help you guide employees through complex leave processes while maintaining confidentiality. These skills are essential for ensuring legal compliance, employee satisfaction, and efficient case resolution in a sensitive area of HR.
More about Leave Of Absence Case Manager jobs
What cities are hiring for Leave Of Absence Case Manager jobs? Cities with the most Leave Of Absence Case Manager job openings:
What states have the most Leave Of Absence Case Manager jobs? States with the most job openings for Leave Of Absence Case Manager jobs include:
Infographic showing various Leave Of Absence Case Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 23% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $98,869 per year, or $47.5 per hour.
Leave of Absence Manager

Leave of Absence Manager

PACS

Farmington, UT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Job description

General Purpose
The Leave of Absence (LOA) Manager leads the strategy, governance, and execution of all leave of absence, disability, and paid time off programs across a complex, multi-state healthcare workforce. This role is accountable for delivering a compliant, consistent, and employee-centered experience while ensuring adherence to all federal, state, and local regulations.
Serving as the organization's subject matter expert, the LOA Manager provides clear, high-level guidance on regulatory requirements and complex cases. This role operates as both a people leader and operational owner, leading a team and establishing standards for execution, accountability, and consistency in a decentralized environment.
The ideal candidate combines deep regulatory expertise with strong operational leadership, with the ability to navigate evolving legal landscapes, drive structure and discipline, and deliver scalable, high-quality outcomes across the enterprise.
Essential Duties
Leave of Absence Program Leadership & Execution
  • Lead and oversee all leave of absence and accommodation programs across the enterprise.
  • Own end-to-end leave processes, including intake, eligibility, documentation, tracking, and return-to-work coordination.
  • Ensure consistent, compliant, and employee-centered program delivery at scale.
  • Establish and maintain standardized policies, procedures, and workflows.

Regulatory Expertise & Compliance
  • Serve as the subject matter expert on FMLA, ADA, PWFA, and state/local leave laws.
  • Maintain deep expertise in complex jurisdictions (e.g., CA, CO, OR, WA).
  • Interpret and apply regulations consistently across a multi-state workforce.
  • Monitor regulatory changes and ensure timely updates to policies and practices.
  • Support audits and ensure compliance readiness across programs.

Vendor Management & Operational Excellence
  • Manage and hold the third-party administrator (e.g., Unum) accountable for:
    • Timely and accurate employee communications
    • SLA adherence
    • Quality of case management
    • Consistent application of company policies
  • Partner regularly with the vendor to resolve issues and drive continuous improvement.
  • Ensure seamless integration between internal systems (e.g., Workday) and vendor platforms.

Cross-Functional Partnership & Integration
  • Partner with HR, Payroll, Benefits, Legal, Risk, Facilities, and Operations to ensure alignment.
  • Ensure leave processes integrate effectively with payroll, benefits, and employee data systems.
  • Proactively identify and resolve data, process, or experience gaps.
  • Serve as the central point of coordination for complex or high-risk cases.

Team Leadership & Capability Development
  • Lead, coach, and develop a team of LOA Specialists and Coordinators.
  • Provide guidance on complex cases and escalations.
  • Establish clear performance expectations and monitor workload and quality.
  • Build team capability in regulatory knowledge, case management, and employee experience.
  • Foster a high-performing, accountable, and service-oriented team culture.

Training, Enablement & Communication
  • Provide training and ongoing guidance to human resource leaders, managers, and cross-functional partners.
  • Develop scalable resources, including SOPs, job aids, and recorded training.
  • Lead live and virtual training sessions to improve understanding and consistency.
  • Ensure leaders are equipped to manage leave-related responsibilities effectively.

Data, Insights & Continuous Improvement
  • Analyze LOA data to identify trends, risks, and operational opportunities.
  • Use insights to improve processes, policies, and employee experience.
  • Drive continuous improvement initiatives across leave programs.
  • Provide reporting and insights to HR and business leadership

KEY OUTCOME (12-24 MONTHS)
  • Leave of absence programs operate with high consistency, compliance, and employee experience across all facilities.
  • Leaders and HR partners experience clear, practical guidance on leave and accommodation matters.
  • Third-party administrator (e.g., Unum) performance is reliable, measurable, and continuously improving.
  • Standardized policies, workflows, and tools reduce variability and compliance risk.
  • LOA data and insights provide visibility into trends, risks, and opportunities for improvement.
  • The LOA team demonstrates strong capability, judgment, and operational discipline.

Minimum Qualifications
  • Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, or a related field; or an equivalent combination of education and relevant experience
  • 5+ years of progressive experience in leave of absence administration, including multi-state environments
  • 2+ years of leadership or team management experience
  • Strong working knowledge of FMLA, ADA, PWFA, and state/local leave laws
  • Experience in healthcare or other highly regulated, multi-site industries, with exposure to complex state leave programs (e.g., California, Oregon, Washington, Colorado)
  • Experience managing complex leave and accommodation cases
  • Experience working with leave management systems (e.g., Workday, Unum, or similar platforms)
  • Strong problem-solving, judgment, and decision-making capabilities

Preferred
  • Professional certifications (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR)
  • Certified Leave Management Specialist (CLMS) or equivalent

Work Location
  • This role is based at PACS Headquarters in downtown Salt Lake City, UT. Relocation assistance is available for qualified candidates who reside outside the greater Salt Lake City area.

Travel
  • Travel is expected across regions, and facilities to build relationships, coach leaders, and support implementation. Anticipated travel: 15%, depending on business needs.

Pay Range: $90,000 - $140,000 annually depending on job related experience
Join PACS: Elevate Healthcare with Us!
PACS is elevating healthcare by revolutionizing our approach to leadership and quality care. Guided by our core values of love, excellence, trust, accountability, mutual respect, and commitment, we strive to foster a culture of compassionate care within our teams and the communities we serve. As we grow rapidly, exciting opportunities await you to engage in impactful projects and contribute valuable insights to stakeholders nationwide.
If you're ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS. Together, let's shape the future of healthcare!
Join Our Team and Thrive!
At PACS, we believe our employees are our greatest asset. That's why we offer an exceptional benefits package designed to enhance your well-being and support your lifestyle.
Our Comprehensive Benefits Include
  • Health Coverage: Enjoy medical, dental, and vision plans to keep you and your family healthy.
  • PTO and Vacation: Benefit from generous paid time off and holidays to relax and recharge.
  • Financial Wellness: Take advantage of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to manage your healthcare expenses effectively.
  • Retirement Planning: Secure your future with our 401(k) plan, complete with company contributions to help you build your retirement savings.
  • Support When You Need It: Our Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges.

Join us at PACS and take advantage of a workplace that truly values you!
We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.

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About PACS

Sourced by ZipRecruiter

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Farmington, UT, US

Year founded

2013