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Leave Case Manager Jobs (NOW HIRING)

Aflac

Leave Case Manager

Shelton, CT · On-site

$40K - $58K/yr

Paid Family and Medical Leave experience a plus. * Knowledge of medical disability management ... case. This salary range does not include any potential incentive pay or benefits, however, such ...

Aflac, Incorporated

Leave Case Manager

Shelton, CT · Hybrid

$40K - $58K/yr

Paid Family and Medical Leave experience a plus. * Knowledge of medical disability management ... case. This salary range does not include any potential incentive pay or benefits, however, such ...

Aflac Incorporated

Leave Case Manager

Shelton, CT · Hybrid

$40K - $58K/yr

Paid Family and Medical Leave experience a plus. * Knowledge of medical disability management ... case. This salary range does not include any potential incentive pay or benefits, however, such ...

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How much do leave case manager jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for leave case manager in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What does a leave case manager do?

A Leave Case Manager is responsible for overseeing and coordinating employee leave requests, such as medical, parental, or personal leaves. They ensure compliance with federal, state, and company leave policies, such as the Family and Medical Leave Act (FMLA). Leave Case Managers communicate with employees and management, process necessary documentation, and track leave balances. Their role is crucial in supporting employees while maintaining organizational workflow and legal compliance.

What are the key skills and qualifications needed to thrive as a leave case manager, and why are they important?

To thrive as a Leave Case Manager, you need a strong understanding of FMLA, ADA, and other leave laws, along with experience in case management or human resources. Familiarity with leave management software, HRIS systems, and compliance tracking tools is typically required. Excellent communication, organizational skills, and empathy help you support employees and coordinate effectively with stakeholders. These skills are crucial to ensuring legal compliance, minimizing risk, and providing a positive employee experience during leave processes.

What are the most common challenges leave case managers face when coordinating employee absences, and how can these be addressed?

Leave Case Managers often encounter challenges such as navigating complex and overlapping leave laws (like FMLA, ADA, and state-specific regulations), ensuring timely communication between employees, managers, and HR, and managing sensitive medical information confidentially. To address these issues, Leave Case Managers should stay current on relevant regulations, leverage leave management software to track cases efficiently, and establish clear communication protocols with all parties involved. Building strong relationships with employees and department leaders also helps facilitate smooth leave processes and ensures compliance.

What is the difference between Leave Case Manager vs Disability Case Manager?

AspectLeave Case ManagerDisability Case Manager
CredentialsTypically requires a nursing, social work, or case management certificationOften requires similar certifications, such as nursing or social work credentials
Work EnvironmentPrimarily office-based, coordinating leave requests and documentationOffice or telehealth settings, managing disability claims and assessments
Employer & IndustryUsed in healthcare, insurance, and corporate sectors for employee leave managementCommon in insurance, healthcare, and government agencies for disability management

While both roles involve case management and require similar credentials, Leave Case Managers focus on coordinating employee leave requests, whereas Disability Case Managers handle disability claims and assessments. Both roles are essential in supporting employee well-being and require strong communication and organizational skills.

What cities are hiring for Leave Case Manager jobs?

Cities with the most Leave Case Manager job openings:

What states have the most Leave Case Manager jobs?

States with the most job openings for Leave Case Manager jobs include:

What are popular job titles related to Leave Case Manager jobs?

For Leave Case Manager jobs, the most frequently searched job titles are:

Leave Case Manager jobs near you

Leave Case Manager

Shelton, CT • On-site

Aflac
See more jobs at Aflacexternal

$40K - $58K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Aflac rating

7.2

Company rating: 7.2 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

Job description

Salary Range: $40,000 - $58,000
Job Posting End Date: 9/2/2026
We've Got You Under Our Wing
We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all...The Aflac Way.
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune's 50 Best Workplaces for Diversity and as one of World's Most Ethical Companies by Ethisphere.com.
Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there's a home, and a flourishing career for you at Aflac.
Worker Designation - This role is hybrid. This means you will be expected to report to one of our Aflac offices located in Windsor, CT, for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
What does it take to be successful at Aflac?
  • Acting with Integrity
  • Communicating Effectively
  • Pursuing Self-Development
  • Serving Customers
  • Supporting Change
  • Supporting Organizational Goals
  • Working with Diverse Populations

What does it take to be successful in this role?
  • Current knowledge of the absence management industry.
  • Excellent customer service skills and ability to manage difficult and stressful situations.
  • Strong communication skills - written, verbal, persuasion, motivation, facilitation of strong working relationships.
  • Ability to manage business expectations and resolve concerns, by communicating status and issues.
  • Ability to effectively prioritize and escalate customer issues.
  • Ability to interpret and analyze multiple facts.
  • Knowledge of state and federal FMLA regulations; Paid Family and Medical Leave experience a plus.
  • Knowledge of medical disability management preferred.
  • Strong organizational skills.
  • Excellent interpersonal skills.
  • Ability to work in a team environment.
  • Ability to meet or exceed performance competencies

Education & Experience Required
  • High School Diploma or Equivalent
  • 1 - 2 years of professional job-related experience

Or an equivalent combination of education and experience
Education & Experience Preferred
  • Associates Degree
  • Demonstrated proficiency in product specific areas of Absence Management and federal and state regulations governing these products and services.

Principal Duties & Responsibilities
  • Assists claimants with paid leave of absence requests and guides them through the leave process.
  • Processes all leave of absence paperwork according to established procedures and laws.
  • Provides timely and accurate responses to associates and all levels of management concerning day-to-day issues and activities.
  • Makes timely, accurate, and customer-focused new and ongoing Absence Management claim decisions; reaches out to obtain relevant healthcare provider, employer, financial, and other information; compares the information to the terms, limitations, and conditions of the contract/administrative services agreement and applicable procedural documents and renders the claim decision as quickly as possible.
  • Makes recommendations to approve or deny requests for Statutory Paid Leave based on state regulations.
  • Coordinates correspondence, forms, and other documents via the claim system; documents the claims system in an accurate and comprehensive manner.
  • Generates reports as required; maintains files, inputs and analyzes data.
  • Assists management with leave of absence situations and provides guidance within the policy and established legal guidelines.
  • Keeps complete records of all LOA requests and maintains tracking and analysis of data.
  • Participates in developing goals, objectives, and systems.
  • Maintains compliance with standards and federal/state regulations.
  • Serves as an internal reference to the team for certification requirements and processing.
  • Contacts Providers for clarification.
  • Supports management with special projects, as necessary.
  • Performs other duties as assigned.

Total Rewards
The salary range for this job is $40,000 to $58,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.
At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.
In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you'll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.

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