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Total Absence Management Case Specialist Jobs (NOW HIRING)

Case Specialist

Weslaco, TX ยท On-site

$33K/yr

TITLE: Case Specialist LOCATION: Weslaco, TX TRAVEL: Required, potentially extensive at times ... Our world-class team of technologists, program managers, and subject matter experts is uniquely ...

Case Specialist

Weslaco, TX ยท On-site

$33K/yr

TITLE: Case Specialist LOCATION: Weslaco, TX TRAVEL: Required, potentially extensive at times ... Our world-class team of technologists, program managers, and subject matter experts is uniquely ...

Case Specialist

Kansas City, MO ยท On-site

$41K/yr

Manager of Specialists SUPERVISION EXERCISED: None JOB TYPE: Full-time APPLICATION INSTRUCTIONS ... Completes an immediate and thorough investigation of the case and explores the child ...

The Case Specialist also will provide support to a team of managers, attorneys, case analysts, and/or team leads, assisting with auditing of healthcare claims itemization, initiation of new ...

Case Specialist

Boca Raton, FL ยท On-site

$150K/yr

As a Case Specialist, you'll play a pivotal role in guiding families through addiction, mental ... Collaborate with our legal team to ensure seamless case management and client satisfaction.

Case Specialist

Kansas City, MO ยท On-site

$41K/yr

Manager of Specialists SUPERVISION EXERCISED: None JOB TYPE: Full-time APPLICATION INSTRUCTIONS ... Completes an immediate and thorough investigation of the case and explores the child ...

Case Specialist

Kansas City, MO ยท On-site

$47K - $56K/yr

Manager of Specialists SUPERVISION EXERCISED: None JOB TYPE: Full-time APPLICATION INSTRUCTIONS ... Completes an immediate and thorough investigation of the case and explores the child ...

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Total Absence Management Case Specialist information

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How much do total absence management case specialist jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for total absence management case specialist in the United States is $23.86, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $27.64 per hour, depending on experience, location, and employer.

What cities are hiring for Total Absence Management Case Specialist jobs?

Cities with the most Total Absence Management Case Specialist job openings:

What states have the most Total Absence Management Case Specialist jobs?

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What are popular job titles related to Total Absence Management Case Specialist jobs?

For Total Absence Management Case Specialist jobs, the most frequently searched job titles are:

HCM Service Consultant Total Absence Management

Louisville, KY โ€ข On-site

ADP
Recruiting and Staffing Servicesย โ€ขย 10K+ employees

Full-time

PTO

Posted 15 days ago


Key responsibilities

  • Research, troubleshoot, and resolve ADP/client application issues related to system setup, product functionality, product enhancements, and general client inquiries.

  • Communicate with clients and representatives to resolve issues, set priorities, organize tasks, and provide prompt follow-up to exceed client expectations.

  • Leverage product and service knowledge to educate clients, provide solutions, and offer recommendations to improve client understanding and support.


Job description

ADP is hiring a HCM Service Consultant Total Absence Management.
  • Are you ready to join a company offering career advancement opportunities throughout your career journey?
  • Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
  • Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving client challenges -- including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You will work with clients who have 1,000+ employees. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change -- your #1 goal is to help clients when they reach out. However, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you receive, which will keep things interesting. But don't worry, our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
Research, Troubleshoot, and Resolve. You will research, troubleshoot, and resolve ADP/client application issues in the areas of system setup, product functionality, product enhancements, and general client inquiries. You will analyze complex client requirements for payroll, benefits, time, and human resources policy and procedures. You will take the initiative to seek answers, solutions, and positive outcomes in a timely manner for both the client and ADP.
Communicate and Exceed Client Expectations. You will use your strong interpersonal skills and product knowledge to communicate with customers and representatives to resolve issues. You will set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. You will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything.
Educate and Provide Recommendations. You will leverage your ADP product and services knowledge to provide solutions to issues and questions and help build client understanding around our products' value. You will turn client input into recommendations for ADP leadership on best practices and solutions training.
TO SUCCEED IN THIS ROLE: Required Qualifications
  • Prior client service or systems integration experience.

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
  • Experience noted above, OR
  • Military experience We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.

BONUS POINTS FOR THESE: Preferred Qualifications
  • Experience in HR, Payroll, Benefits and/or Time is a plus.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
  • Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today!

ADP logo

About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNEยฎ Magazine, and recognized by DiversityIncยฎ as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

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