Learning Program Manager Jobs in Miami, FL (NOW HIRING)

Job Title: Experiential Learning Program Facilitator
Location: JA BizTown/JA Career Discovery Park | This position is based at administrative offices at JA World. | 1130 Coconut Creek Blvd Coconut Creek, FL 33066

Position Type: Full-time | Salaried

Schedule: The weekly schedule ranges but is approximately 7:30am – 4:00pm with additional time as needed to complete projects. Evening hours are sometimes required.

Occasional special event support is required on weeknights, weekends, and holidays for JA events.

Why Join Junior Achievement of South Florida?

Junior Achievement of South Florida (JA) empowers our youth with the knowledge, ability, and confidence to navigate their futures, drive our economy and lead our community. We are looking for individuals who are passionate not only to our mission, but also about being part of the innovative and energetic culture at JA.

JA provides real-world training in financial literacy including budgeting, spending, investing and the use of credit; offers cutting-edge skill-building opportunities that enable young people to explore meaningful, productive careers; teaches students how to start businesses; and introduces entrepreneurial values that strengthen workplaces. Last year, with the help of over 7,100 trained corporate and community volunteers, JA delivered over 20 various programs to almost 50,000 students in classrooms throughout Broward and south Palm Beach counties and at JA World Huizenga Center at the Lillian S. Wells Pavilion, a first-class facility housing JA BizTown and JA Finance Park.

For more information about Junior Achievement of South Florida, visit www.JASouthFlorida.org. Follow JA on social media @jasouthflorida.

What We Offer:

• Comprehensive Insurance Benefits – Medical, Dental, Vision, HSA, Life
• Generous Paid Time Off
• Retirement Plan Matching
• Work Environment – Innovative and energetic culture!
• Growth Opportunities – Professional development assistance

Role Snapshot:

The Experiential Learning Program Facilitator is responsible for ensuring the participating students and teachers have a successful and engaging day at JA BizTown or JA Career Discovery Park. The Program Facilitator works directly with fifth or eighth grade students, teachers, parent volunteers, college students, and corporate volunteer teams. This position works closely with the Experiential Learning team to assist in simulation rebuilds and preparation and works closely with the Experiential Learning Program Manager to carry out quality checks and administer follow-up training to all program assistants.

This position reports to the Experiential Learning Program Manager, and is a key member of the JA team, ensuring that students learn and thrive during their experience with Junior Achievement of South Florida.

You will hold the following responsibilities:

• Execute a best-in-class learning experience during student JA BizTown and JA Career Discovery Park visits, aligning simulations with curriculum learning objectives and creating authentic application opportunities.
• Manage onsite engagement of up to 141 students (BT) or 180 students (CDP) per day by coordinating the daily simulation schedule (approx.4 hours) and other logistics to ensure completion of simulation day
• Facilitate onsite volunteer training and provide support throughout the simulation to volunteers to help them coach students by applying their personal experiences within the context of the simulations.
• Solicit volunteer and teacher feedback to improve program quality and drive survey collection across programs.
• Assist with Teacher check in, training and verification as needed.
• In collaboration with the Program Manager, maintain and update Job Directions for students.
• In collaboration with the Program Manager, create and implement a teacher recognition plan.
• Follow and maintain standard processes for teacher/volunteer paperwork
• Complete Post teacher communications as needed.
• Provide a high quality of customer service and support to all stakeholders that contribute to renewing commitments from existing schools and educators involved in the program.
• Monitor program supplies and inventory
• Follow and maintain the established recordkeeping system and processes - such as student visit day data and survey collection, maintaining clear and concise records.
• Provide technical support and troubleshoot common issues with simulation software and/or store front technology.
• Simulation Prep and Reset – ensure that program resources and all essential materials for students and volunteers are prepared and ready prior to arrival.
• Complete verification and D365 processes as required, maintaining accurate records.
• Monitor student engagement through quality checks.
• Provide lead teachers and principal with stewardship and recognition
• Assist with curriculum preparation and distribution.
• Complete marketing and grant deliverables during program day such as testimonials.
• Attend teacher or volunteer training/networking/appreciation events
• Create Training Material content including videos, templates and visual aids.
• Assist and execute staff training including monitoring, follow-up & documentation to ensure program quality is maintained and corrections administered.
• Work with the program team to manage SHIFTS scheduling tool and create staff schedules monthly.
• Supervise program staff during visit day and ensure quality reset of the simulation space on a daily basis.
• Ensure JA BizTown and JA Career Discovery Park are in constant state of operational readiness through daily walkthroughs, observations and quality inspections.
• Coordinate with all members of the team to gather and share feedback about the simulation experience.
• Create and deliver engaging program experiences while recognizing and supporting students who require accommodations to ensure equitable participation.
• Performs other related duties as assigned.
• Assist other JA programs as needed.

What helps you Succeed:

Skills & attributes to be a success in this role:

• Ability to work effectively with teachers, students, volunteers, and fellow staff.
• Ability to help students and volunteers use a browser-based simulation program on tablets and computers.
• Comfortable engaging and leading large groups.
• Strong public speaking skills.
• Demonstrates resourcefulness and creative thinking to overcome challenges.
• Fosters a positive, welcoming, and inclusive learning environment.
• Works compassionately with students of varying backgrounds, learning styles, and abilities.
• Solution-oriented attitude who can juggle multiple tasks and projects simultaneously.

Experience and Qualifications:

• Teaching, youth work and/or training experience.
• Strong communication – You are renowned as a great communicator in English, both verbally and in writing.
• Foreign language proficiency, either in Spanish or Creole is a plus.
• Experience with standard office equipment and Microsoft Office is required.
• Good knowledge of IT and Microsoft 365.
• Ability to pass a background check for working with children.
• Conduct oneself in the best interest of students, teachers and volunteers in accordance with the values and mission of Junior Achievement of South Florida.

Along with the above, we would also expect you to:

· Have a passion for JA's mission and eagerness to learn programs.

· Embody all of JA's 10 core values:

Commit to Growth: Embrace continuous learning and development to achieve personal and professional advancement.

Deliver the Wow: Consistently exceed expectations and create remarkable experiences for customers, clients, and colleagues.

Be bold, innovative, and creative: Foster a culture of daring exploration, original thinking, and imaginative problem-solving.

Do it with passion: Approach tasks and challenges with enthusiasm, dedication, and a genuine love for what you do.

Own your actions: Take responsibility for your decisions and outcomes and hold yourself accountable to high standards of integrity.

Build awesome relationships: Cultivate strong, supportive connections with colleagues, clients, and stakeholders based on trust, respect, and collaboration.

Bring fun & energy: Infuse positivity, enjoyment, and vitality into the workplace environment and interactions.

Celebrate uniqueness: Value diversity in perspectives, backgrounds, and contributions, fostering an inclusive and supportive atmosphere.

Drive and embrace change: Proactively seek opportunities for innovation and improvement, adapting positively to evolving circumstances and challenges.

Be true, be you: Embrace authenticity, integrity, and honesty in all interactions, staying true to your values and identity.

Physical Requirements: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to: sit, walk, occasionally required to reach with hands and arms, continually required to talk or hear, occasionally required to bend, lift, or climb, frequently required to lift and carry light weights (25-50 pounds), and specific vision abilities include: close vision, distance vision, and ability to adjust or focus.

Important Information:

Junior Achievement of South Florida participates in the federal government’s E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For all new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.uscis.gov and click on 'E-Verify' located near the bottom of the page.

Apply Today!

Bring your enthusiasm, creativity, and passion for education to a team dedicated to making a lasting impact on students' lives.