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Learning Development In Hospitality Jobs in Portland, OR

Jackson Family Wines

Estate Host - Penner-Ash

Newberg, OR

$18 - $20/hr

... development activities to drive sales and awareness for the property.  * Assists in hospitality ... Learning & Development opportunities * Modern Health virtual mental health & coaching visits * Wine ...

Jackson Family Wines

Estate Host - Penner-Ash

Newberg, OR · On-site

$18 - $20/hr

... development activities to drive sales and awareness for the property. * Assists in hospitality ... Learning & Development opportunities * Modern Health virtual mental health & coaching visits * Wine ...

CoralTree Hospitality

Managing Director

Portland, OR

$265K - $285K/yr

Inspire, attract, and retain top-tier talent, cultivating a high-performance culture that prioritizes career growth, continuous learning, and leadership development in line with CoralTree Hospitality ...

Sage Hospitality

Sales Manager

Portland, OR

$80K - $85K/yr

Bachelor's degree in Hospitality, Business, Marketing, or related field preferred. Experience * Minimum 2 years of hotel sales, hospitality sales, or related business development experience required.

Sage Hospitality

Sales Manager

Portland, OR · On-site

Bachelor's degree in Hospitality, Business, Marketing, or related field preferred. Experience * Minimum 2 years of hotel sales, hospitality sales, or related business development experience required.

Sage Hospitality

Sales Manager

Portland, OR · On-site

$80K/yr

Bachelor's degree in Hospitality, Business, Marketing, or related field preferred. Experience * Minimum 2 years of hotel sales, hospitality sales, or related business development experience required.

Pyramid Global Hospitality

Front Desk Agent

Portland, OR · On-site

$19.25/hr

In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

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Learning Development In Hospitality information

See Portland, OR salary details

$54.1K

$105.7K

$142.6K

How much do learning development in hospitality jobs pay per year?

As of Jul 14, 2026, the average yearly pay for learning development in hospitality in Portland, OR is $105,731.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,600.00 and $122,500.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the 5 C's of hospitality industry?

The 5 C's of the hospitality industry are Character, Courtesy, Cleanliness, Comfort, and Consistency. These principles are essential for hospitality professionals to deliver excellent guest experiences and maintain high service standards. Developing skills related to these areas can enhance a career in hospitality and customer service roles.

What skills do you develop in hospitality?

In hospitality, individuals develop skills such as customer service, communication, problem-solving, and teamwork. They also learn to manage time effectively, handle stressful situations, and often gain knowledge of industry-specific tools like reservation systems and point-of-sale software.

How to upskill in the hospitality industry?

Learning and development professionals in hospitality can upskill by pursuing industry-specific certifications such as ServSafe or HACCP, attending training workshops, and gaining experience in customer service, management, or food safety. Developing skills in communication, problem-solving, and technology tools like reservation systems can also enhance career growth.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is L&D in hospitality?

Learning and Development (L&D) in hospitality refers to training programs and initiatives designed to improve employees' skills, knowledge, and performance. It often includes onboarding, ongoing training, and certifications to ensure staff deliver quality service and meet industry standards.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What are popular job titles related to Learning Development In Hospitality jobs in Portland, OR? For Learning Development In Hospitality jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Learning Development In Hospitality jobs in Portland, OR look for? The top searched job categories for Learning Development In Hospitality jobs in Portland, OR are:
Learning Development In Hospitality jobs near you
Infographic showing various Learning Development In Hospitality job openings in Portland, OR as of July 2026, with employment types broken down into 8% Internship, 76% Full Time, 8% Part Time, and 8% Contract. Highlights an 74% In-person, 18% Hybrid, and 8% Remote job distribution, with an average salary of $105,731 per year, or $50.8 per hour.
Estate Host - WillaKenzie Estate

Estate Host - WillaKenzie Estate

Jackson Family Wines

Yamhill, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Jackson Family Wines rating

8.4

Company rating: 8.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

43rd of 395 rated food and drinks producers

Job description

POSITION SUMMARY:  

WillaKenzie Estate is a multi-generational, family-owned winery that produces wines with authenticity and exceptional pedigree.  We are searching for a dynamic wine sales professional possessing the ability to work in a fast-paced environment focusing on curating exceptional experiences and providing best-in-class customer service.  Applicants must be effective self-starters, confident in their ability to sell premium wine, and work in a team-oriented environment.  This position is responsible for hosting tastings and providing memorable experiences for our guests, developing new relationships with clients in-person, via phone and through email outreach.  Our team respects, celebrates, and takes pride in each other’s differences, we nurture a culture that embraces fairness, acceptance and belonging.  Come join our preeminent group of passionate, trusted, and respected wine industry professionals!

ESSENTIAL FUNCTIONS/DUTIES:  

  • Curates and maximizes in-person experiences and outbound sales campaigns to meet or exceed monthly/annual sales targets.   
  • Strengthens preexisting member and collector relationships, while establishing new relationships via phone and email.   
  • Provides excellent customer service to guests while supporting Club Manager and Estate Manager with service inquiries from guests.   
  • Assists in phone and email outreach during Club shipments and new wine releases.   
  • Develops referral partners through business development activities to drive sales and awareness for the property.   
  • Assists in hospitality events, calls, and digital communications in a manner that is well organized and consistent with winery expectations.   
  • Offers exemplary customer service at all touch points that provides customized customer support.    
  • Supports other team members with training on wines and process to ensure efficient and cohesive customer service.   
  • Supports trade hospitality events as needed, and other duties as assigned. 

REQUIREMENTS:   

  • 2+ years related experience preferred in sales, customer service or hospitality.  
  • Knowledge of wines and ability to tell the story that promotes loyalty and sales.  
  • Able to work a flexible schedule including weekends.    
  • Must be at least 21 years old 
  • Competency in Point of Sales systems, Microsoft Office, including Excel, Word, and Outlook. 
  • Outstanding ability in customer service and working with the public.  
  • Commitment to excellence, high standards and working effectively with a team.    
  • Strong organizational, problem-solving, multi-tasking and analytical skills.    
  • Flexibility and ability to manage changing priorities with enthusiasm.    
  • Must be fluent in English. 
  • Able to stand and walk for long periods of time and lift up to 50 pounds repeatedly.   
WAGE TRANSPARENCY: 
The base pay for this role ranges from $18.00 - $20.00 per hour. Compensation will be determined by candidate experience, skills, and location.     
 
BENEFITS:
  • Health Benefits – Medical, Dental, Vision, Disability & Life insurance
  • 401k with employer match
  • Generous time off including vacation, holidays, and paid health time
  • Paid volunteer time
  • Learning & Development opportunities
  • Modern Health virtual mental health & coaching visits
  • Wine discounts!
     
Jackson Family Wines is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are based on merit and business needs.

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