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Learning Development In Hospitality Jobs in Dallas, TX

Kodiak

Learning & Development Coordinator

Dallas, TX

In 2024, Kodiak became the first known company to publicly announce delivering a driverless semi-truck to a customer. Kodiak is also leveraging its commercial self-driving software to develop, test ...

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Kodiak

Learning & Development Coordinator

Lancaster, TX · On-site

In 2024, Kodiak became the first known company to publicly announce delivering a driverless semi-truck to a customer. Kodiak is also leveraging its commercial self-driving software to develop, test ...

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All JobsLearning Development In Hospitality JobsLearning Development In Hospitality Jobs in Dallas, TX

Learning Development In Hospitality information

See Dallas, TX salary details

$50.5K

$98.6K

$133.1K

How much do learning development in hospitality jobs pay per year?

As of Jul 3, 2026, the average yearly pay for learning development in hospitality in Dallas, TX is $98,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,600.00 and $114,300.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the 5 C's of hospitality industry?

The 5 C's of the hospitality industry are Character, Courtesy, Cleanliness, Comfort, and Consistency. These principles are essential for hospitality professionals to deliver excellent guest experiences and maintain high service standards. Developing skills related to these areas can enhance a career in hospitality and customer service roles.

What skills do you develop in hospitality?

In hospitality, individuals develop skills such as customer service, communication, problem-solving, and teamwork. They also learn to manage time effectively, handle stressful situations, and often gain knowledge of industry-specific tools like reservation systems and point-of-sale software.

How to upskill in the hospitality industry?

Learning and development professionals in hospitality can upskill by pursuing industry-specific certifications such as ServSafe or HACCP, attending training workshops, and gaining experience in customer service, management, or food safety. Developing skills in communication, problem-solving, and technology tools like reservation systems can also enhance career growth.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is L&D in hospitality?

Learning and Development (L&D) in hospitality refers to training programs and initiatives designed to improve employees' skills, knowledge, and performance. It often includes onboarding, ongoing training, and certifications to ensure staff deliver quality service and meet industry standards.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
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Learning Development In Hospitality jobs near you

Manager of Learning & Development

Saville CPAs & Advisors

Dallas, TX • Hybrid

Other

Medical, Retirement, PTO

Posted 21 days ago

Job description

Our Company

Saville CPAs & Advisors (Saville) is a Certified Public Accounting Firm based in Dallas, Texas. Our mission is to deliver personal service while passionately exceeding the expectations of our clients, our people, and our communities. Saville is consistently ranked among the top 25 accounting firms in Dallas/Fort Worth by the Dallas Business Journal and is currently ranked in the top 200 nationally by Inside Public Accounting. We offer great opportunities for ambitious, career-minded professionals looking to grow with our firm from intern to future partner.

Saville Core Values

  • Connection: At our core, we value personal connection. We are committed to fostering meaningful life-long relationships.
  • Integrity: We make every effort to do what is right, especially when it is difficult.
  • Service: Service is more than a transaction; it’s an essential partnership with clients and our team that prioritizes their well-being and extends beyond ourselves.
  • Continuous Improvement: We are dedicated to pursuing excellence by investing in our people and being responsive to the evolving needs of our clients.
  • Work-Life Integration: We support work-life integration, where team members can align their values to find harmony and fulfillment in both their professional and personal aspirations.

The Role

The Learning and Development Manager is an individual contributor who plays a pivotal role in fostering a culture of continuous professional growth. This individual is tasked with the strategic development and implementation of learning initiatives that align with the firm's goals and regulatory requirements.

Responsibilities & Duties

  • Evaluate individual and organizational development needs
  • Create and deliver a diverse range of learning strategies and programs
  • Assess the effectiveness of learning programs to ensure they meet learning objectives and enhance employee effectiveness
  • Oversee the learning curriculum, manage budgets, and liaise with external vendors and subject matter experts
  • Act as the principal point of contact for anyone with questions about training and development
  • Collaborate effectively with other relevant stakeholders
  • Stay abreast of the latest developments in learning trends, changes in learning theory, and developments in learning technologies

Requirements & Qualifications

  • Bachelor's degree in Business Administration, Psychology, Education, or a related field
  • Minimum of five years of progressive experience in learning and development, preferably within a professional services or CPA firm environment
  • Hands-on experience administering and optimizing a learning management system (LMS), preferably LCvista or similar platforms
  • Demonstrated knowledge of Continuing Professional Education (CPE) requirements and compliance standards, preferably for state CPA boards, including tracking, reporting, and audit readiness
  • Proven ability to design, deliver, and evaluate both synchronous and asynchronous learning programs, with strong facilitation skills
  • Experience managing firmwide training curricula, including technical accounting training and professional development programs
  • Strong analytical and strategic thinking skills, with the ability to use learning data and metrics to drive program effectiveness and compliance
  • Excellent communication and project management skills, with the ability to coordinate across service lines and leadership levels
  • Experience maintaining training records, generating compliance reports, and ensuring alignment with regulatory requirements
  • Proficiency with training technologies and content development tools, as well as Microsoft Office Suite and Canva

What We Offer

  • Competitive Salary
  • Discretionary Performance Bonus
  • Reimbursement For CPA Courses, Exam, Renewal, and CPE Costs
  • $750 Work From Home One Time Reimbursement
  • Hybrid Work Arrangement
  • Flexible PTO Policy
  • 10 Paid Holidays
  • Excellent Health and Wellness Benefits
  • Annual Wellness Fund
  • 401(k) With Matching Company Contributions
  • Collaborative Office Culture That Supports Your Work-Life Balance
  • Casual Dress Code Year-Round

Apply