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Learning Development In Hospitality Jobs in Dallas, TX

Reddy Ice

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Learning and Development Specialist

Dallas, TX · On-site

$75K - $85K/yr

The Learning & Development Specialist is responsible for supporting and enhancing learning and ... This position is based at the Reddy Ice Corporate Office in Dallas, Texas, with the opportunity to ...

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Learning Development In Hospitality information

See Dallas, TX salary details

$50.5K

$98.6K

$133.1K

How much do learning development in hospitality jobs pay per year?

As of Sep 7, 2026, the average yearly pay for learning development in hospitality in Dallas, TX is $98,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,600.00 and $114,300.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What skills do you develop in learning development in hospitality?

Learning development in hospitality involves building skills such as effective communication, customer service, training delivery, and knowledge of hospitality operations. It also includes developing instructional design abilities, understanding industry standards, and using training tools or software to enhance staff performance and service quality.

What are popular job titles related to Learning Development In Hospitality jobs in Dallas, TX?

For Learning Development In Hospitality jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Learning Development In Hospitality jobs in Dallas, TX look for?

The top searched job categories for Learning Development In Hospitality jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Learning Development In Hospitality jobs?

Cities near Dallas, TX with the most Learning Development In Hospitality job openings:

Learning Development In Hospitality jobs near you

Director of Learning and Development - Retail

Leap Brands

Dallas, TX • On-site

$120 - $180/hr

Other

Re-posted yesterday

Job description

Our client is a rapidly growing multi-state retail organization committed to delivering exceptional customer experiences through outstanding people. As the business continues to expand, they are seeking a Director of Learning & Development to build and lead a best-in-class training function that develops leaders, strengthens operational execution, and creates consistent experiences across every location.

This is a highly visible leadership role responsible for the company's learning strategy, leadership development, onboarding, field training, and talent development initiatives.

What You'll Do
  • Develop and execute the company's enterprise-wide learning and development strategy.
  • Build scalable onboarding programs for retail associates, store managers, district managers, and corporate employees.
  • Design leadership development programs that prepare high-potential employees for future leadership roles.
  • Standardize operational training across all locations to improve consistency, execution, and customer experience.
  • Create blended learning solutions utilizing instructor-led training, eLearning, virtual learning, video content, and microlearning.
  • Partner with Operations, Human Resources, and Executive Leadership to identify capability gaps and develop targeted learning solutions.
  • Build career pathing and succession planning programs that support internal promotion and long-term employee retention.
  • Develop learning metrics and dashboards to measure training effectiveness, operational performance, employee engagement, and ROI.
  • Manage the company's Learning Management System (LMS) while continually improving training content and delivery methods.
  • Lead field trainers and learning professionals while building a high-performing Learning & Development team.
  • Travel to stores throughout the organization to evaluate training effectiveness and support operational excellence.
  • Champion a culture of continuous learning, accountability, and leadership development.
What We're Looking For
  • 8+ years of progressive Learning & Development experience within a multi-unit retail, restaurant, hospitality, fitness, grocery, healthcare, or consumer services organization.
  • Experience supporting multi-state operations with 100+ locations preferred.
  • Proven success building leadership development and operational training programs from the ground up.
  • Strong instructional design experience utilizing adult learning principles.
  • Experience implementing and managing Learning Management Systems (LMS).
  • Demonstrated success partnering with Operations leaders to improve execution through training.
  • Exceptional presentation, facilitation, coaching, and communication skills.
  • Strong project management skills with the ability to manage multiple enterprise initiatives simultaneously.
  • Comfortable working in a fast-paced, high-growth environment.
  • Bachelor's degree required; Master's degree is a plus.
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