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Learning Development In Hospitality information

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$50.5K

$98.6K

$133.1K

How much do learning development in hospitality jobs pay per year?

As of Jun 8, 2026, the average yearly pay for learning development in hospitality in Dallas, TX is $98,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,600.00 and $114,300.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What skills do you learn from working in hospitality?

Working in hospitality develops skills such as customer service, communication, problem-solving, teamwork, and time management. Employees often learn to handle diverse situations, use point-of-sale systems, and maintain professionalism in fast-paced environments.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What are popular job titles related to Learning Development In Hospitality jobs in Dallas, TX? For Learning Development In Hospitality jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Learning Development In Hospitality jobs in Dallas, TX look for? The top searched job categories for Learning Development In Hospitality jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Learning Development In Hospitality jobs? Cities near Dallas, TX with the most Learning Development In Hospitality job openings:
Learning Development In Hospitality jobs near you
Director- Enterprise Learning & Development

Director- Enterprise Learning & Development

Builders FirstSource

Irving, TX • On-site

Full-time

Posted 8 days ago

Builders FirstSource rating

7.3

Company rating: 7.3 out of 10

Based on 299 frontline employees who took The Breakroom Quiz

271st of 516 rated manufacturers

Job description

We are Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. You'll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. At BFS, we believe building a successful career is not solely defined by a degree. Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.
The Director of Learning Programs plays a pivotal role in shaping the organization's learning and development strategy to meet evolving business needs. This strategic leader is responsible for designing and scaling innovative learning solutions that drive organizational capability and performance.
The role leads the development of cutting-edge content strategies, leveraging AI, social learning, and simulations to enhance learner engagement and retention. The Director oversees a high-performing team, partners with key stakeholders to align learning initiatives with business goals and ensures continuous improvement through robust evaluation metrics. Key responsibilities include managing learning technologies, building a dynamic skills taxonomy, and fostering a culture of continuous development across the enterprise.
Essential Responsibilities/Success Factors
Strategic Content and Learning Development
  • Scalable Content Strategy: Develop and implement strategies to quickly scale and build learning content that aligns with organizational objectives.
  • Innovative Learning Models: Establish models and frameworks for innovative learning, incorporating current trends such as social learning and AI simulations to enhance engagement and effectiveness.
  • Skill Reinforcement: Implement methods to reinforce skills and behaviors beyond the learning event, ensuring long-term impact and application.

Team and Stakeholder Management
  • Team Management: Lead, mentor, and manage a team focused on high accountability and best-in-class learning solutions.
  • Consultation and Coaching: Conduct performance and learning consultations with the business, teaching and coaching consulting skills within the team.
  • Stakeholder Collaboration: Collaborate with key stakeholders to identify learning needs and ensure alignment with business goals.

Innovation and Continuous Improvement
  • AI and Innovation: Leverage AI tools to accelerate skills identification and learning content development.
  • Evaluation and Metrics: Develop an evaluation approach tied to key performance metrics to assess the effectiveness of training programs and drive continuous improvement.
  • Business Alignment: Stay attuned to the changing business context and skills in roles, anticipating shifts in training needs and approaches.

Systems and Technology Management
  • LMS Oversight: Manage and optimize Learning Management Systems to enhance the learner experience and streamline content delivery.
  • Skills Taxonomy: Overseethe creation and management of a skills taxonomy, ensuring content is aligned with skills and user experience navigation supports skill development.

Travel Responsibilities
  • Rare

Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required.
Required:
  • Education: Bachelor's degree in Education, Instructional Design, or a related field. A Master's degree is preferred.
  • Experience: Minimum of 10 years in learning and development roles, with at least 3 years in a leadership position overseeing learning programs and teams.
  • Systems and Tools: Expertise in Learning Management Systems and instructional design tools. Familiarity with AI-driven learning technologies and simulations.

Preferred:
  • A Master's degree is preferred.

Competencies
Leadership and Strategic Vision
  • Team Leadership: Demonstrates strong leadership and team management skills, inspiring and developing a high-performing team.
  • Strategic Vision: Ability to develop and implement strategic learning initiatives that align with organizational goals.

Technical and Analytical Expertise
  • Technical Proficiency: Shows expertise in Learning Management Systems and instructional design tools, with familiarity in AI-driven learning technologies and simulations.
  • Analytical Acumen: Exhibits strong analytical and problem-solving abilities, using data to drive decision-making and improvements.

Communication and Influence
  • Effective Communication: Demonstrates excellent communication and interpersonal skills, engaging and influencing stakeholders at all levels.

Innovation and Adaptability
  • Innovative Learning Models: Proven ability to establish models and frameworks for innovative learning methods, including social learning and AI simulations.
  • Adaptability to Trends: Stays attuned to industry trends and adapts learning strategies to meet evolving business needs.

Work Environment/Physical Activity
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Subject to both typical office environment and outside locations with temperature and weather variations.
  • Must be able to lift and carry up to 25 pounds on occasion.

Successful, innovative, and fulfilling careers are built here, and your professional development is a high priority. We invest in your future through the latest training, tools, and technologies. Highly collaborative, we work together to solve problems and find better ways to continually grow our business and careers every day. You'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. The scale and depth of resources that being the #1 building materials distributor in the nation provides a variety of opportunities for you to explore - all in a friendly, people-first environment. Join us to be more, do more, and build more, together at BFS.
At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple - provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings click here www.bldrbenefits.com.
Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.
Please note that due to the volume of applications received, we are unable to respond to individual inquiries about the status of your application.

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About Builders FirstSource

Sourced by ZipRecruiter

Builders FirstSource is the nation’s largest supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers. Through investments in innovation and an unmatched portfolio of value-added products and manufacturing capabilities, we’re revolutionizing the homebuilding industry – outperforming today and transforming tomorrow.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1998

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