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Learning Development In Hospitality Jobs in California

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Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What skills do you develop in learning development in hospitality?

Learning development in hospitality involves building skills such as effective communication, customer service, training delivery, and knowledge of hospitality operations. It also includes developing instructional design abilities, understanding industry standards, and using training tools or software to enhance staff performance and service quality.

What cities in California are hiring for Learning Development In Hospitality jobs?

Cities in California with the most Learning Development In Hospitality job openings:

Infographic showing various Learning Development In Hospitality job openings in California as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Principal Learning & Development Specialist

Northrop Grumman Corporation

Palmdale, CA • On-site

$70K - $128K/yr

Full-time

Medical, Life, PTO

Posted 4 days ago


Northrop Grumman rating

8.3

Company rating: 8.3 out of 10

Based on 368 frontline employees who took The Breakroom Quiz

67th of 545 rated manufacturers


Job description

RELOCATION ASSISTANCE: No relocation assistance availableCLEARANCE REQUIRED FOR START: NoCLEARANCE TYPE: SecretTRAVEL: Yes, 25% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Key Responsibilities

The Principal Learning & Development Specialist, reporting to the Mission Assurance Manager Training and Development Lead, applies instructional design expertise to design, develop and deploy learning solutions to address our most critical workforce development needs across the Aeronautics Systems (AS) Sector.

Location: Any NG Worksite within the Aeronautics Systems (AS) Sector., travel up to <25%

As the Principal Learning & Development (L&D) Specialist, you will:

  • Developing measurable learning objectives using Bloom's taxonomy and design instruction that manages cognitive load and incorporates learning frameworks

  • Applying instructional design theories and learning methodologies to create impactful learning materials

  • Consulting on multiple L&D projects, providing thought leadership and instructional design expertise

  • Developing and delivering innovative and engaging virtual and/or in-person training and development offerings, emphasizing experiential and simulation-based learning

  • Collaborating withsubject matter experts on the planning, development, implementation, and sustainment of talent development solutions

  • Conducting subject matter expert interviews to collect information on high-priority skills and business outcomes

  • Managing L&D projects through the full ADDIE lifecycle, including establishing goals, learning objectives and timelines

  • Prepare presentations and brief stakeholders at multiple levels across the organization

  • Designing and implement upskilling solutions that apply adult learning principles and industry best practices

  • Training and development of employees within the Mission Assurance organization

  • Designing and developing training and development programs and materials that address the identified needs.

  • Creating both in-person and online training sessions, workshops, seminars, and e-learning modules.

  • Developing evaluation tools such as surveys, tests, and feedback forms to assess the effectiveness of training programs

  • Analyzing feedback and performance data to measure the impact of training on employee performance and organizational goals

Basic Qualifications

  • 5 Years of relevant experience with Bachelors; 3 Years with Masters; 1 Year with PhD. Relevant experience could be in Quality Assurance, IT Training, or Private/Public Education.

  • Must be willing to work any shift to include Days, Nights and weekends

  • Demonstrated experience developing and deploying training or technical development programs in a corporate, military, or defense setting

  • Experience developing, implementing, or managing training management systems

  • Ability to Obtain and maintain a DoD Secret Clearance and Special Program Access based on business needs

  • Executive level presentation experience and proven proficiency

  • Demonstrated experience assessing learning and development needs

  • Demonstrated experience facilitating in-person and/or virtual training

  • Demonstrated experience creating training materials to support learning needs across an organization

  • Demonstrated experience in instructional design models, technology and leveraging learning theories

Preferred Qualifications

  • Worked in/around the technical & functional domains we support (e.g., Quality Management Systems)

  • Active DoD Security Clearance

  • Experience working in an Agile work environment

  • Experience with eLearning authoring tools (Adobe Captivate), SharePoint, and other Adobe products

  • Experience facilitating in-person training

  • Experience with mission assurance or quality management

  • Experience with data visualization tools

  • Experience performing LMS administration tasks, including user provisioning, role assignments, enrollment automation, reporting, and analytics dashboards

Primary Level Salary Range: $70,100.00 - $128,400.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

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About Northrop Grumman

Sourced by ZipRecruiter

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible.

Industry

Space research administration

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

Year founded

1939