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Learning Development In Hospitality Jobs in Arizona

Hospitality Professional

Phoenix, AZ · On-site

$15.50 - $17/hr

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are ...

Hospitality Professional

Phoenix, AZ · On-site

$15.50 - $17/hr

Working at a Chick-fil-A ® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are ...

Showing results 41-60

Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What skills do you develop in learning development in hospitality?

Learning development in hospitality involves building skills such as effective communication, customer service, training delivery, and knowledge of hospitality operations. It also includes developing instructional design abilities, understanding industry standards, and using training tools or software to enhance staff performance and service quality.

What job categories do people searching Learning Development In Hospitality jobs in Arizona look for?

The top searched job categories for Learning Development In Hospitality jobs in Arizona are:

What cities in Arizona are hiring for Learning Development In Hospitality jobs?

Cities in Arizona with the most Learning Development In Hospitality job openings:

Infographic showing various Learning Development In Hospitality job openings in Arizona as of August 2026, with employment types broken down into 3% Internship, 85% Full Time, and 12% Part Time. Highlights an 100% In-person job distribution.

Student Manager - Dining Operations - Arizona State University - ASU-Catering

Aramark

Tempe, AZ • On-site

Full-time

Posted 25 days ago


Aramark rating

5.9

Company rating: 5.9 out of 10

Based on 1,275 frontline employees who took The Breakroom Quiz

397th of 500 rated business services


Job description


The Student Hospitality Manager role is part of the Student Hospitality Management Program (SHMP), a structured development program designed to provide hands-on experience across multiple areas of hospitality operations while building leadership, customer service, and business skills. Each student is paired with a mentor to guide their learning and is expected to participate for the duration of the academic year.
The Student Hospitality Manager works closely with their assigned mentor and the site management team to gain exposure to daily operations across departments such as, residential dining, retail, catering, and concessions. This role is developmental in nature, providing students with leadership experiences, project involvement, and operational insight while supporting the overall success of the account. Student Hospitality Managers are not solely responsible for supervising employees but will have opportunities to lead small teams or projects under their guidance.
Job Responsibilities
Key Learning & Development Areas
  • Gain exposure to operational processes including opening/closing procedures, food preparation, customer service, and safety standards.
  • Participate in structured rotations through various areas of the operation to build a broad hospitality skillset.
  • Support the mentor and management team in daily operational tasks, learning how to manage staffing, product quality, and guest satisfaction.
  • Assist in staff training activities and observe leadership approaches in real time.
  • Contribute to special projects such as marketing events, sustainability initiatives, and client engagement activities.
  • Develop skills in communication, problem-solving, and team leadership through practical assignments.
  • Maintain a safe work environment by enforcing all safety standards and assisting with STEP observations
  • Ability to lift up to 50 lbs and frequently lift, push, pull, or carry up to 30 lbs
  • Ability to walk or stand for extended time periods, up to 6 hours
  • Involves working with chemicals, heated equipment, steam and at other risk conditions

Expectations:
  • Complete monthly program milestones as outlined in the SHMP Playbook.
  • Attend scheduled meetings and training sessions, including program workshops and leadership development modules.
  • Work collaboratively with peers, staff, and management to create a positive guest experience.
  • Demonstrate a commitment to learning and applying feedback provided by mentors and managers.
  • Maintain professionalism and uphold company values while representing the program.

Program Commitment:
  • One academic year (Fall and Spring semesters) with potential for summer engagement based on business needs.
  • Flexible scheduling to accommodate academic responsibilities, with evening and weekend shifts as required.

Qualifications
  • Currently enrolled in a hospitality, business, or related program (preferred but not required).
  • Strong interest in hospitality management and leadership.
  • Positive attitude, willingness to learn, and ability to work in a fast-paced environment.

Minimum Education Required:
  • Must be a current Arizona State University undergraduate student with sophomore standing or higher

Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

What Aramark employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Aramark

Sourced by ZipRecruiter

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.

Industry

Hospitality services and facilities support services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US