Learning Development In Hospitality Jobs in Arizona

POSITION SUMMARY
The Learning and Development Craft Instructor I delivers established craft learning programs that build safe, high-quality, and productive field performance. This role facilitates classroom, jobsite, and virtual learning using approved curricula, adult learning best practices, and established templates and processes. They ensure sessions are well-organized, inclusive, and focused on foundational skill transfer while supporting session logistics, learner communications, LMS administration, and post-session quality checks. The role partners closely with Self-Perform leaders, Operations, Safety, subject matter experts, and Learning & Development to ensure training is accessible, compliant, and well-executed across regional needs.
RESPONSIBILITIES
• Deliver established craft courses and learning experiences across classroom, jobsite, and virtual settings using approved materials and adult learning practices.
• Prepare and coordinate session logistics, including rooms or virtual setup, materials, tools, basic A/V, pre-work, reminders, and follow-up communications.
• Facilitate learning in a way that is clear, inclusive, practical, and relevant to field application for craft partners at different skill levels.
• Apply established templates, objectives, and materials with light customization to fit the audience and session context.
• Partner with Self-Perform leaders, subject matter experts, and Learning & Development partners to support delivery readiness and learner success.
• Coordinate calendars and training schedules with Operations and Safety to minimize disruption to work and ensure learner access and readiness.
• Administer learning activities in SuccessFactors LMS, including class setup, rosters, attendance, completions, evaluations, and routine learner communications, while maintaining data accuracy.
• Capture learner feedback, attendance, and basic knowledge-check or assessment results; compile simple summaries and share observations with program owners.
• Maintain training materials, guides, checklists, job aids, and related learning assets so they remain current, organized, and easy to access.
• Support required safety-led content and external credential coordination, such as OSHA or NCCER components, where applicable.
• Provide reinforcement and basic coaching to help learners understand and apply the technical skills being taught.
• Track routine issues, scheduling conflicts, or delivery risks and escalate promptly to maintain a consistent learner experience.
• Support Train-the-Trainer sessions or facilitator readiness efforts as assigned.
• Build and maintain effective working relationships with regional Learning & Development leaders, craft leaders, Safety partners, subject matter experts, and other stakeholders.
QUALIFICATIONS
• Bachelor's degree in Construction Management, Engineering, Education, Learning & Development, or a related field, or equivalent combination of craft, field, and training experience.
• Minimum of 3 years experience in construction, self-perform operations, workforce development, or technical training.
• Experience delivering hands-on, classroom, and/or field-based learning for adult learners.
• Working knowledge of construction methods, equipment, jobsite safety expectations, and field operations.
• Experience using an LMS, preferably SuccessFactors, to manage classes, rosters, completions, and training records.
• Ability to coordinate training logistics across multiple audiences, locations, and schedules.
• Ability to capture and summarize basic training data, learner feedback, and session outcomes.
• Strong communication and presentation skills, with the ability to explain technical concepts in practical, field-relevant ways.
• Strong organization, follow-through, and time-management skills.
• Ability to travel 50-75 percent based on regional training needs.
• OSHA 30-Hour and/or other relevant craft, safety, or industry credentials preferred.
• Bilingual capability is a plus where regional workforce needs require it.
McCarthy is proud to be an equal opportunity employer, including disability and protected veteran status.
NOTICE TO EXTERNAL SEARCH FIRMS: McCarthy's Talent Acquisition Team is the only authorized representative permitted to engage with external search firms, staffing agencies, or other third-party recruiting partners. McCarthy maintains an Approved Agency List for recruiting partners, which is reviewed and updated annually.
McCarthy will only consider submissions from agencies with a signed fee agreement in place for the current year. McCarthy does not accept unsolicited resumes, candidate submissions, or referrals from agencies that do not meet these requirements.
If a candidate is submitted without an active agreement, McCarthy will have no obligation to pay any fees and reserves the right to contact, engage, interview, or hire such candidate(s) without any financial or other responsibility to the submitting agency. Unsolicited resumes, including those sent directly to hiring managers or other employees, will be considered the property of McCarthy.