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Learning Commons Assistant information

What is a learning commons assistant?

A Learning Commons Assistant is a staff member who supports the daily operations of a learning commons, which is a collaborative space in schools or libraries designed for studying, research, and group work. Their duties often include helping students and staff find resources, assisting with technology or equipment, maintaining the space, and providing general information or support. They play a key role in creating a welcoming and productive environment that promotes learning and collaboration. Learning Commons Assistants may also help organize events, workshops, or tutorials to enhance the educational experience.

What are the typical daily responsibilities of a learning commons assistant, and how do they support students and faculty?

A Learning Commons Assistant typically manages the front desk, assists students and faculty with locating resources, and provides basic technical support for computers, printers, or AV equipment. They help create an inclusive and welcoming environment by answering questions, facilitating access to study spaces, and supporting the use of library databases and online learning tools. Collaboration with librarians, IT staff, and student support services is common to ensure smooth operations and enhance the overall learning experience.

What are the key skills and qualifications needed to thrive as a learning commons assistant, and why are they important?

To thrive as a Learning Commons Assistant, you typically need organizational skills, customer service experience, and familiarity with library or academic support environments, often supported by postsecondary education. Proficiency with library management systems, digital resource platforms, and office software like Microsoft Office or Google Workspace is usually required. Strong communication, problem-solving, and teamwork skills help you assist students and faculty effectively. These skills are important for providing seamless support, ensuring resource accessibility, and fostering a positive learning atmosphere.

What is the difference between Learning Commons Assistant vs Library Assistant?

AspectLearning Commons AssistantLibrary Assistant
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; some positions may require library science coursework
Work EnvironmentEducational institutions, learning centers, or campus facilitiesPublic, school, or academic libraries
Employer & Industry UsageUniversities, colleges, and educational organizationsPublic libraries, school libraries, and academic institutions
Common Search & ComparisonOften compared for roles supporting student learning and resource managementCompared for roles involving cataloging, customer service, and resource organization

While both roles support educational environments, a Learning Commons Assistant primarily assists students within learning centers, focusing on academic support and resource navigation. A Library Assistant typically works in libraries, managing collections and assisting patrons. The roles overlap in environment and credentials but differ in specific responsibilities and focus areas.

More about Learning Commons Assistant jobs
What cities are hiring for Learning Commons Assistant jobs? Cities with the most Learning Commons Assistant job openings:
What states have the most Learning Commons Assistant jobs? States with the most job openings for Learning Commons Assistant jobs include:
What job categories do people searching Learning Commons Assistant jobs look for? The top searched job categories for Learning Commons Assistant jobs are:
Learning Commons Assistant jobs near you
Infographic showing various Learning Commons Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Program Assistant (Part Time)

Kirkwood Community College

IA • On-site

$13.42/hr

Part-time

Re-posted 10 days ago

Kirkwood Community College rating

5.5

Company rating: 5.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

587th of 616 rated colleges and universities

Job description

Salary: $13.42 Hourly
Location : Location Flexible, IA
Job Type: Part-time
Job Number: 02896
Division: Academic Affairs
Department: Learning commons
Opening Date: 06/30/2026
JOB GOAL:
To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions.
GENERAL JOB SUMMARY:
The Program Assistant will provide administrative support to the Learning Commons, as well as customer service to students and other guests in the Learning Commons. The Program Assistant will provide excellent customer service to anyone who walks into the Learning Commons. This role will be responsible for day-to-day functions of the Learning Commons including scheduling resources, answering the phone, circulating books and other resources among other tasks.
We are hiring for one position at Main Campus and one at the Kirkwood Regional Center at the University of Iowa.
Availability to work between the hours of 9 AM and 4 PM Monday - Friday.
UNIVERSAL CORE COMPETENCIES:
  • Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
  • Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.
  • Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.
  • Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.
  • Lead- regardless of title, through positive influence.

DUTIES/RESPONSIBILITIES:
  • Greet prospective and current SSS students and direct them to appropriate program personnel.
  • Answer and/or re-direct basic inquiries from internal and external customers either via phone calls, email or in person.
  • Coordinate materials for mailings, maintain program records, generate reports, schedule and coordinate meetings and events, and maintain computer databases.
  • Prepare and maintain correspondence, lists, and other documents.
  • Perform various office clerical duties including filing, typing, scanning, maintaining copiers and other equipment, ordering supplies, sorting/distributing mail, etc.
  • Provide clerical support to program staff.
  • Assist with program activities and events.
  • Schedule room resources as needed.
  • Perform other related work duties as assigned.

PERFORMANCE EXPECTATIONS:
  • Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.
  • Be able and willing to represent the College in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve.
  • Must enjoy working with other people and the public and exhibit skill in working accurately with complex details.
  • Must remain calm when confronted with many competing demands for attention.
  • Must develop a comprehensive knowledge of the college's organization and personnel.
  • Must develop thorough knowledge of students information systems
  • Must be a positive individual and possess excellent customer services skills.
  • Be able to handle confidential information in a professional manner.

The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.
PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION:
Position involves sitting most of the time in an office setting. Occasional (10-33%) stooping, kneeling, crouching, grasping and walking. Frequent (34-66%) viewing computer and other close visual work and repetitive motion in using the computer to perform job-related functions. Constant (67-100%) communication: talking and listening, either face-to-face or via the telephone.
MINIMUM QUALIFICATIONS:
  • High school diploma or equivalent.
  • Combination of secretarial/clerical experience and/or post-secondary training equivalent to three years of full-time employment OR an Associate degree.
  • One year experience using word processing and computer equipment.

PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS:
  • AA Degree
  • Two years' experience with spreadsheets, databases, and presentation software or computerized record systems
  • One year experience in a post-secondary educational setting
  • One year experience working with people with disabilities
  • Individuals who themselves were first generation students, have economic hardship or who have a disability may be given preference
EEO/AA STATEMENT:It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students), 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404, 319-398-5572,, or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone: (303) 844-5695 FAX: (303) 844-4303, TDD 800-877-8339 Email: .
WHY KIRKWOOD:Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient, innovative, visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs, Kirkwood boasts 16,000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life.
Review of applications will continue until the position is filled.
Kirkwood offers a wide range of employee benefits. Read more about them !
01
Do you have a high school diploma or equivalent?
  • Yes
  • No

02
Do you have a combination of secretarial/clerical experience and/or post-secondary training equivalent to three years of full-time employment OR an Associate degree?
  • Yes
  • No

03
Do you have one year experience using word processing and computer equipment?
  • Yes
  • No

Required Question

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