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Lead Voice Jobs (NOW HIRING)

Harper

AI Engineer - Voice

San Francisco, CA · On-site

... lead nurturing systems with personalized follow-ups that move prospects through the sales funnel ... voice workflows • Build conversation analytics tracking quality metrics, completion rates, and ...

Harper

AI Engineer - Voice

San Francisco, CA · On-site

... lead nurturing systems with personalized follow-ups that move prospects through the sales funnel ... voice workflows • Build conversation analytics tracking quality metrics, completion rates, and ...

Harper

AI Engineer - Voice

San Francisco, CA · On-site

... lead nurturing systems with personalized follow-ups that move prospects through the sales funnel ... voice workflows • Build conversation analytics tracking quality metrics, completion rates, and ...

Thrive

Engineer, Voice Implementation

Sarasota, FL · On-site

... and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the ... Position Overview At Thrive, a Voice Implementation Engineer is responsible for completing ...

BirdEye Inc

Senior Voice AI Engineer

Palo Alto, CA · On-site

You will work on real-time, low-latency voice pipelines involving Speech-to-Text (STT), Large ... At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with ...

Thrive

Engineer, Voice Implementation

Sarasota, FL · On-site

... and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the ... Position Overview At Thrive, a Voice Implementation Engineer is responsible for completing ...

Thrive

Engineer, Voice Implementation

Sarasota, FL · On-site

$65 - $95/hr

... and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the ... Position Overview At Thrive, a Voice Implementation Engineer is responsible for completing ...

Avtron Power Solutions, LLC

Product Manager

OH · On-site

Lead voice of customer research to identify new product and product improvement opportunities. * Conduct competitive benchmarking activities and provide analysis to the organization * Analyze sales ...

Service Titan

Voice Operations Engineer

Lead post-incident reviews and drive root-cause analysis to prevent recurrence. * Collaborate with customer support teams to resolve voice-related customer escalations, providing deep technical ...

Alaska-Santos

Network Lead

Anchorage, AK · On-site

$120 - $170/hr

Lead voice and data Network Solutions teams across day-to-day operations, production support and active IS projects. * Monitor network health and ensure performance deviations are investigated and ...

ServiceTitan

Voice Operations Engineer

Glendale, CA · On-site +1

Lead post-incident reviews and drive root-cause analysis to prevent recurrence. * Collaborate with customer support teams to resolve voice-related customer escalations, providing deep technical ...

SOLFL

Middle and High School Hebrew Educator (Lead)

Miami, FL · On-site

$14.25 - $19.25/hr

Serve as the lead voice for Hebrew within the school * Mentor other educators or assistants supporting Hebrew learning * Collaborate closely with leadership to continuously evolve the program ...

Infovision

Cisco Voice Engineer

Oakland, CA · On-site

They will provide mentoring to other operations resources, and act in a lead technical or adjunct ... CCIE Voice plus a minimum of 6 years related IPT, network engineering and customer support ...

Kinder Morgan, Inc.

Senior IT Voice Engineer

Houston, TX · On-site

$110 - $160/hr

The ideal candidate has deep hands‑on experience, strong architectural skills, and a proven ability to lead complex voice migrations while maintaining operational stability. What You Will Do ...

Infovision

Cisco Voice Engineer

Oakland, CA

They will provide mentoring to other operations resources, and act in a lead technical or adjunct ... CCIE Voice plus a minimum of 6 years related IPT, network engineering and customer support ...

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Lead Voice information

What is a Lead Voice?

A Lead Voice is typically the primary singer or voice actor who carries the main vocal part in a song, animation, video game, or other audio production. In music, the Lead Voice delivers the melody and lyrics, often standing out from backup singers or harmonies. In voice acting, the Lead Voice portrays the main character, guiding the story and engaging the audience. This role requires strong vocal skills, clear enunciation, and the ability to convey emotion effectively, making it a central part of any performance.

What are the key skills and qualifications needed to thrive as a Lead Voice, and why are they important?

To thrive as a Lead Voice, you need advanced vocal technique, strong musicality, and often formal training in voice or music performance. Familiarity with vocal recording equipment, audio editing software, and sometimes sight-reading or music notation systems is important. Outstanding communication, stage presence, and the ability to collaborate with other performers or directors are crucial soft skills. These abilities ensure high-quality vocal performances, effective teamwork, and adaptability in diverse musical or production settings.

What are some common challenges faced by a Lead Voice in managing a voice-over team, and how can these be addressed?

As a Lead Voice, one of the main challenges is ensuring consistent vocal quality and style across multiple voice talents, especially when working on collaborative projects. Balancing creative direction with individual performers’ strengths requires clear communication and constructive feedback. Additionally, coordinating recording schedules and managing tight deadlines can be demanding. These challenges can be addressed by fostering a supportive team environment, setting clear guidelines, and using collaborative tools to streamline communication and project management.

What is the difference between Lead Voice vs Voice Actor?

AspectLead VoiceVoice Actor
CredentialsVoice training, demo reels, sometimes acting experienceVoice training, demo reels, acting skills often preferred
Work EnvironmentStudio recordings, production sets, often in a teamStudio or remote recordings, freelance or contracted work
Industry UsageUsed in animation, video games, commercials, often in leadership rolesUsed in animation, commercials, dubbing, often as individual performers
Search & Comparison IntentLeadership, project management, voice directionPerformance, character portrayal, acting skills

Lead Voice roles typically involve overseeing voice projects, managing teams, and providing direction, requiring leadership skills and experience. Voice Actors focus on performing characters, requiring acting talent and voice versatility. While both roles involve voice work, Lead Voice positions emphasize leadership and project management, whereas Voice Actors concentrate on performance and character portrayal.

More about Lead Voice jobs

What job categories do people searching Lead Voice jobs look for?

The top searched job categories for Lead Voice jobs are:

Lead Voice jobs near you
Infographic showing various Lead Voice job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

AI Engineer - Voice

Harper

San Francisco, CA • On-site

Full-time

Re-posted 15 days ago

Job description

Job Summary:
Harper is building an AI-powered insurance brokerage transforming the commercial insurance market. They are seeking a Head of Voice AI to architect systems that will power conversations across various functions, focusing on rapid deployment and scaling of voice agents to enhance customer interactions and operational efficiency.
Responsibilities:
• Deploy production voice agents within weeks using VAPI or Retell for quick prototyping and immediate business impact
• Transition to custom voice infrastructure with LiveKit and Pipecat as volume scales
• Achieve sub-700ms latency across the entire voice pipeline while maintaining conversation quality
• Scale to 10,000+ concurrent calls with appropriate architecture evolution and optimization
• Integrate telephony at scale with Twilio, Telnyx, and enterprise SIP infrastructure
• Build outbound prospecting agents that identify qualified leads, overcome objections, and book appointments
• Create lead nurturing systems with personalized follow-ups that move prospects through the sales funnel
• Implement predictive dialing and call pacing algorithms for maximum efficiency
• Design qualification workflows that gather key information and route to appropriate human agents
• Develop form-filling agents handling 20-30 minute insurance application conversations
• Build underwriter follow-up systems that collect additional risk information through natural, multi-turn dialogue
• Create document collection workflows guiding customers through providing licenses, photos, and business documentation
• Implement intelligent escalation paths that know when to loop in human underwriters
• Design 24/7 policy servicing agents that explain coverage, generate certificates, and process endorsements
• Build claims intake systems that empathetically gather first notice of loss (FNOL) information
• Create payment processing agents handling failed payments, billing updates, and payment plans
• Develop proactive outreach systems for policy renewals, payment reminders, and important updates
• Create no-code/low-code tools enabling non-technical teams to create and modify voice workflows
• Build conversation analytics tracking quality metrics, completion rates, and customer satisfaction
• Develop A/B testing frameworks for voice personas, prompts, and conversation strategies
• Implement voice agent templates for common insurance workflows
• Create comprehensive monitoring to track latency, accuracy, and conversation outcomes
Qualifications:
Required:
• 5+ years of software engineering experience with at least 3 years deeply focused on voice/audio systems
• Production voice AI experience - you've built and deployed systems handling 10K+ minutes/month
• Hands-on experience with low-code voice platforms like VAPI or Retell for rapid prototyping
• Deep understanding of telephony and media protocols including SIP, RTP, and WebRTC
• Experience with voice orchestration frameworks like LiveKit, Pipecat, Daily, or custom-built solutions
• Advanced audio processing knowledge - you understand VAD, AEC, noise suppression at a technical level
• Proven ability to achieve sub-second latency in production voice systems
• Strong proficiency in Python and TypeScript/Node.js specifically for real-time systems
• Experience with both inbound and outbound calling at scale (1000+ concurrent calls)
• Modern AI provider expertise with OpenAI, Anthropic, Deepgram, ElevenLabs, etc.
• Track record of shipping voice products that directly impact business metrics
• Strong debugging skills for complex, multi-service voice pipelines
• Must be based in San Francisco and work in-office (relocation assistance provided)
Company:
Harper is a commercial E&S insurance brokerage that utilizes an AI-native technology stack to streamline the insurance process. Founded in 2024, the company is headquartered in San Francisco, USA, with a team of 11-50 employees. The company is currently Early Stage.

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