ZipRecruiter

Log In

1

Lead Patient Service Representative Jobs in Minnesota

ZOLL LifeVest

Patient Service Representative

Robbinsdale, MN · On-site

$18 - $22.75/hr

Patient Service Representative (PSR) Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to ...

ZOLL LifeVest

Patient Service Representative

Coon Rapids, MN · On-site

$18 - $23/hr

Patient Service Representative (PSR) Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to ...

next page

Showing results 1-20

People also search for

All JobsLead Patient Service Representative JobsLead Patient Service Representative Jobs in Minnesota

Lead Patient Service Representative information

See Minnesota salary details

$12

$19

$26

How much do lead patient service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for lead patient service representative in Minnesota is $19.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $20.96 per hour, depending on experience, location, and employer.

What is a Lead Patient Service Representative job?

A Lead Patient Service Representative oversees front desk operations in a healthcare setting, ensuring efficient patient check-ins, scheduling, and customer service. They support and train patient service staff, handle escalated patient concerns, and coordinate administrative tasks to improve workflow. This role requires strong communication, leadership, and organizational skills to maintain a smooth patient experience and support the healthcare team.

What are the key skills and qualifications needed to thrive in the Lead Patient Service Representative position, and why are they important?

To thrive as a Lead Patient Service Representative, you need a solid background in medical administrative processes, insurance verification, and patient registration, often backed by experience in healthcare settings and a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and medical billing platforms is commonly required, as are HIPAA and customer service certifications. Exceptional leadership, conflict resolution, and strong communication skills help you stand out when managing teams and addressing patient concerns. These skills and qualities ensure efficient front office operations, positive patient experiences, and effective team coordination in fast-paced healthcare environments.

What are the typical daily responsibilities of a Lead Patient Service Representative?

As a Lead Patient Service Representative, your daily responsibilities include overseeing front desk operations, guiding and supporting a team of patient service representatives, and ensuring all patient interactions are handled professionally and efficiently. You'll coordinate schedules, resolve escalated patient concerns, verify insurance and registration details, and help train new staff members. Additionally, you may work closely with clinical teams, billing departments, and management to maintain consistent workflows and uphold service standards. Your role is pivotal in fostering a welcoming environment and ensuring smooth administrative operations within the healthcare facility.
More about Lead Patient Service Representative jobs
What are popular job titles related to Lead Patient Service Representative jobs in Minnesota? For Lead Patient Service Representative jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Lead Patient Service Representative jobs in Minnesota look for? The top searched job categories for Lead Patient Service Representative jobs in Minnesota are:
Lead Patient Service Representative jobs near you
Infographic showing various Lead Patient Service Representative job openings in Minnesota as of May 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 76% Full Time, 17% Part Time, 3% Temporary, and 1% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $40,227 per year, or $19.3 per hour.
Patient Service Representative

Patient Service Representative

ZOLL LifeVest

Robbinsdale, MN

$18 - $22.75/hr

Other

Posted 7 days ago

Job description

Position Title: Patient Service Representative (PSR)

Summary Description:

ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to train patients on the use of the LifeVest.

The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition.  It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.  

This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off.

Responsibilities:

  • Manage equipment & garment inventory
  • Contact caregivers and family to schedule fittings
  • Available, willing and able to conduct evening and weekend activities
  • Willing to travel to patient’s homes for fittings or follow up visits
  • Disclose their family relationship with any potential referral source
  • Program equipment according to the prescribing physician’s orders
  • Measure the patient and determine correct garment size
  • Train the patient & other caregivers in the use of the LifeVest
  • Have the patient sign a Patient Agreement & WEAR Checklist
  • Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment

Qualifications:

  • Have 1 year patient care experience
    • Patient experience must be professional (not family caregiver)
  • Patient experience must be documented on resume
  • Willing to have a background check completed
  • Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
  • Disclose personal NPI number (if applicable)
  • Have a valid driver’s license and car insurance
  • Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paidby ZOLL

Apply