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Patient Relations Jobs in Minnesota (NOW HIRING)

Minnesota Jobs

Patient Relations Assistant

Minneapolis, MN · On-site

$17 - $23.25/hr

Patient Advocate Service Position The incumbent serves as a front-line liaison for Veteran inquiries and concerns that are not resolved at the point of service or at a higher level easily accessible ...

HealthPartners

Patient Access Representative

Stillwater, MN

$18 - $23/hr

  • Medical

  • Dental

  • Retirement

Ability to promote and maintain good patient relations and patient confidentiality * Computer and accurate keyboarding skills Preferred Qualifications: Knowledge, Skills & Abilities: * Epic ...

New

Mercy

Patient Services Representative - Women's Health

Anoka, MN · On-site

$17.75 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Excellent customer service and patient relations abilities. * Proficiency with electronic medical records and basic computer applications. * Strong attention to detail and accuracy. * Ability to ...

Minnesota Jobs

Receptionist, Medical III

Minneapolis, MN · On-site

$17.25 - $21/hr

Ability to promote and maintain good patient relations and patient confidentiality. * Ability to work in a fast-paced and structured environment. * Ability to sit for long periods of time. * Ability ...

HealthPartners

Receptionist, Medical III

Saint Louis Park, MN · On-site

$17.75 - $21.50/hr

Ability to promote and maintain good patient relations and patient confidentiality. * Ability to work in a fast-paced and structured environment. * Ability to sit for long periods of time. * Ability ...

HealthPartners

Medical III Receptionist

Saint Louis Park, MN · On-site

$17.75 - $21.50/hr

  • Medical

  • Retirement

Ability to promote and maintain good patient relations and patient confidentiality. * Ability to work in a fast-paced and structured environment. * Ability to sit for long periods of time. * Ability ...

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Showing results 1-20

All JobsPatient Relations JobsPatient Relations Jobs in Minnesota

Patient Relations information

See Minnesota salary details

$10.8K

$60.9K

$92.1K

How much do patient relations jobs pay per year?

As of Aug 16, 2026, the average yearly pay for patient relations in Minnesota is $60,896.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $67,600.00 per year, depending on experience, location, and employer.

What is the difference between Patient Relations vs Patient Advocate?

AspectPatient RelationsPatient Advocate
CredentialsTypically requires healthcare or customer service experience, sometimes a relevant certificationOften requires healthcare knowledge, certifications, or advocacy training
Work EnvironmentHospital, clinic, or healthcare facility; customer service settingHealthcare settings, community outreach, or legal environments
Employer & Industry UsageHospitals, clinics, healthcare organizationsPatient rights organizations, hospitals, legal or community groups
Search & Comparison IntentUnderstanding patient support roles, customer service in healthcareAdvocacy, patient rights, healthcare navigation

While both roles focus on patient support, Patient Relations primarily handles communication and service issues within healthcare facilities. Patient Advocates actively assist patients in navigating their rights and healthcare options. The roles often overlap but differ in scope and focus, with Patient Relations more customer service-oriented and Patient Advocates more advocacy-driven.

What skills and qualifications are needed to thrive as a patient relations professional?

To thrive as a Patient Relations professional, you need a background in healthcare administration or customer service, strong problem-solving skills, and often a bachelor's degree in a related field. Familiarity with hospital information systems, patient management software, and sometimes certification such as Certified Patient Experience Professional (CPXP) is important. Outstanding communication, empathy, conflict resolution, and active listening skills help build trust and resolve patient concerns effectively. These skills ensure positive patient experiences, improved satisfaction, and enhanced reputation for healthcare organizations.

What is a patient relations professional?

Patient Relations refers to the department or role within a healthcare facility that focuses on managing communication and resolving concerns between patients, their families, and the healthcare staff. Professionals in Patient Relations help address patient complaints, provide information about hospital policies, and ensure that patients have a positive experience during their care. They serve as a bridge between patients and the medical team, working to improve satisfaction and address issues quickly and compassionately.

What are common challenges faced by patient relations professionals, and how can they be managed?

Patient Relations professionals often encounter challenges such as managing difficult conversations, addressing patient complaints, and coordinating between patients and medical staff. These challenges can be effectively managed by developing strong communication skills, practicing empathy, and staying well-versed in hospital policies and procedures. Building positive relationships with both patients and staff helps to resolve issues quickly and ensures a supportive healthcare environment for everyone involved.

What are the most commonly searched types of Patient Relations jobs in Minnesota?

The most popular types of Patient Relations jobs in Minnesota are:

What are popular job titles related to Patient Relations jobs in Minnesota?

For Patient Relations jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Patient Relations jobs in Minnesota look for?

The top searched job categories for Patient Relations jobs in Minnesota are:

What cities in Minnesota are hiring for Patient Relations jobs?

Cities in Minnesota with the most Patient Relations job openings:

Patient Relations jobs near you
Infographic showing various Patient Relations job openings in Minnesota as of August 2026, with employment types broken down into 3% As Needed, 77% Full Time, 14% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $60,896 per year, or $29.3 per hour.

Patient Relations Assistant

SD Department of Veterans Affairs

Minneapolis, MN • On-site

$49K/yr

Full-time

Posted 14 days ago

Job description

This position is assigned to the Patient Advocate Service at the Minneapolis VA Health Care System. The incumbent serves as a front-line liaison for Veteran inquiries and concerns that are not resolved at the point of service or at a higher level easily accessible to the Veteran. The position receives, listens to, documents, and routes compliments, concerns, grievances, and requests for information, ensuring timely entry and tracking within the Patient Advocate Tracking System.Qualifications:To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/11/2026.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
You may qualify based on your experience as described below:
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Understanding of VA regulations and directives governing benefits for Veterans; Compiles data to identify patterns and trends; Experience using various computer applications to perform administrative duties such as creating reports, graphs and record keeping; Extensive communication skill both verbal and written as well as ability to deal with a variety of individuals with tact and diplomacy. (This experience must be well documented in your resume or application package).

Preferred Experience: Prior customer service experience, preferably telephone work.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination. The work is primarily sedentary, performed at a desk and computer. Walking, standing, bending, and carrying light items such as files, documents, and a laptop may be required for meetings, committee support, and office coordination. No special physical demands are required.
Working Conditions: Work is performed in an office and conference room environment with normal safety precautions. The incumbent may encounter emotionally charged situations and must adhere to privacy, confidentiality, and information security protocols at all times. The work environment is adequately lighted, heated, and ventilated.Education:There is no educational substitution at this grade level.
Employment Type: OTHER

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