ZipRecruiter

Log In

1

Patient Relations Manager Jobs in Minnesota (NOW HIRING)

Premier Dentist Partners

Office Manager

Burnsville, MN

$72K - $78K/yr

Oversee patient relations, addressing inquiries, concerns, and providing exceptional customer ... Manage relationships with vendors and suppliers. * Collaborate with the dentist(s) to develop and ...

LCMC Health

Patient Navigator Specialist

Hibbing, MN · On-site

$17.75 - $22.75/hr

... Manager. MINIMUM QUALIFICATIONS * Required: High School Diploma/GED or equivalent OR 2 years of ... Strong customer service and patient relations skills. WORK SHIFT: Days (United States of America ...

Premier Dentist Partners

Office Manager

Burnsville, MN · On-site

$72K - $78K/yr

Oversee patient relations, addressing inquiries, concerns, and providing exceptional customer ... Manage relationships with vendors and suppliers. * Collaborate with the dentist(s) to develop and ...

Fairview

House Supervisor - Nursing

Grand Rapids, MN · On-site

$44.56 - $62.90/hr

Responds to law enforcement inquiries and refers to appropriate resources such as Patient Relations, Risk Management and Security. * Maintains patient rights in accordance with the Minnesota Patient ...

next page

Showing results 1-20

People also search for

All JobsPatient Relations Manager JobsPatient Relations Manager Jobs in Minnesota

Patient Relations Manager information

See Minnesota salary details

$10.8K

$60.9K

$92.1K

How much do patient relations manager jobs pay per year?

As of May 28, 2026, the average yearly pay for patient relations manager in Minnesota is $60,896.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $67,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Relations Manager, and why are they important?

To thrive as a Patient Relations Manager, you generally need a background in healthcare administration, strong problem-solving abilities, and a bachelor's degree in healthcare management or a related field. Familiarity with hospital information systems, patient feedback platforms, and sometimes certification in patient advocacy or healthcare quality improvement is typical. Exceptional interpersonal skills, conflict resolution, and the ability to communicate empathetically make someone excel in this role. These competencies are crucial for effectively addressing patient concerns, improving satisfaction, and ensuring a positive experience within healthcare facilities.

How does a Patient Relations Manager typically handle conflicts between patients and medical staff?

A Patient Relations Manager acts as a liaison to resolve conflicts between patients and healthcare staff by listening to concerns, facilitating open communication, and ensuring both sides are heard. They often mediate discussions, investigate complaints, and work collaboratively with department leads to find solutions that improve patient satisfaction while maintaining a positive work environment. This role requires strong interpersonal and problem-solving skills, since balancing empathy for patients with the needs of healthcare professionals is a common challenge. Regular training and clear protocols help Patient Relations Managers navigate these situations effectively.

What does a Patient Relations Manager do?

A Patient Relations Manager acts as a liaison between patients, their families, and healthcare providers to ensure a positive experience within a medical facility. They address patient concerns, resolve complaints, and work to improve overall patient satisfaction. Additionally, they may coordinate services, gather feedback to enhance healthcare delivery, and ensure that patients' rights and needs are respected throughout their care.

What is the difference between Patient Relations Manager vs Patient Advocate?

AspectPatient Relations ManagerPatient Advocate
CredentialsHealthcare experience, communication skills, sometimes certifications in patient relationsHealthcare knowledge, certification in patient advocacy often preferred
Work EnvironmentHospitals, clinics, healthcare organizationsHospitals, community health centers, patient support settings
Employer & Industry UsageHealthcare providers focusing on patient satisfaction and experiencePatient support, navigating healthcare systems, ensuring patient rights
Search & Comparison IntentUnderstanding roles in patient experience managementAssistance in patient rights and healthcare navigation

The Patient Relations Manager primarily focuses on managing patient satisfaction, addressing concerns, and improving communication within healthcare facilities. In contrast, the Patient Advocate helps patients understand their rights, navigate complex healthcare systems, and ensures their needs are met. Both roles require healthcare knowledge and excellent communication skills but serve different functions in patient support and experience.

What are the most commonly searched types of Patient Relations jobs in Minnesota? The most popular types of Patient Relations jobs in Minnesota are:
What are popular job titles related to Patient Relations Manager jobs in Minnesota? For Patient Relations Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Patient Relations Manager jobs in Minnesota look for? The top searched job categories for Patient Relations Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Patient Relations Manager jobs? Cities in Minnesota with the most Patient Relations Manager job openings:
Patient Relations Manager jobs near you
Infographic showing various Patient Relations Manager job openings in Minnesota as of May 2026, with employment types broken down into 2% As Needed, 74% Full Time, 11% Part Time, 6% Temporary, and 7% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $60,896 per year, or $29.3 per hour.
Administrator - Medical Relations/Conflict Interest

Administrator - Medical Relations/Conflict Interest

Mayo Clinic

Rochester, MN

$163.28K - $236.75K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 8 days ago

Mayo Clinic rating

7.8

Company rating: 7.8 out of 10

Based on 671 frontline employees who took The Breakroom Quiz

131st of 864 rated healthcare providers

Job description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.

Responsibilities

The Medical-Industry Relations and Conflict of Interest Administrator oversees all ongoing activities related to Medical-Industry Relations Committee and Conflict of Interest Review Board's policies and procedures. This includes development, education of the workforce, implementation, maintenance of and adherence to policies and procedures covering medical-industry relations and conflict of interest practices and provides the administrative support for the two institutional committees. An understanding of various conflict of interest regulatory requirements, familiarity with and the ability to assimilate and interpret conflict of interest policy and regulations is necessary. Provide supervision to Medical-Industry Relations and Conflict of Interest staff.

Responsibilities

  • Support medical industry relations and conflict of interest committee(s) 
  • Evaluating and analyzing potential conflict of interest across the organization including financial disclosures, contracts and research protocols.
  • Advancing the program(s) by identifying opportunities for improvement while developing new policies and procedures.
  • Serve as a liaison to all levels of the organization and outside community while staying informed about regulatory changes and best practices. 
  • Developing training materials and conducting outreach to ensure compliance with policies and regulations.
  • Demonstrated expertise in applying federal conflict of interest (COI) regulations, including NIH COI rules governing biomedical research, as well as COI policies and requirements from other federal research agencies.

Qualifications

Required:

  • Master's/JD degree plus 5 years of healthcare experience or bachelor's degree and 10 years of progressive healthcare experience required. 
  • Demonstrated excellence in written and oral communications skills. 
  • Demonstrated interpersonal skills for problem solving while eliciting information from poor or evasive communicators. 
  • Demonstrated successful collaboration with counterparts throughout the institution. 
  • Strong conflict resolution, complaint management mediation, and conflict negotiation and crisis intervention skills. 
  • Able to function objectively in hostile, sensitive and stressful situations, work autonomously, manage stress, anticipate improvise and synthesize extensive information to focus on the issue. 
  • An understanding of various regulatory requirements, familiarity with health care public policy and law and the ability to assimilate and interpret policy and regulations into operational activities. 

Preferred:

  • Certified in Healthcare Compliance (CHC) preferred.
  • A working knowledge of Mayo Clinic governance and organization is desirable. 

Exemption Status
Exempt
Compensation Detail
$163,280.00 - $236,745.60 / year
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Monday - Friday, 8am - 5pm
Weekend Schedule
As needed
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'.  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter
Ted KeefeQualifications:

Required:

  • Master's/JD degree plus 5 years of healthcare experience or bachelor's degree and 10 years of progressive healthcare experience required. 
  • Demonstrated excellence in written and oral communications skills. 
  • Demonstrated interpersonal skills for problem solving while eliciting information from poor or evasive communicators. 
  • Demonstrated successful collaboration with counterparts throughout the institution. 
  • Strong conflict resolution, complaint management mediation, and conflict negotiation and crisis intervention skills. 
  • Able to function objectively in hostile, sensitive and stressful situations, work autonomously, manage stress, anticipate improvise and synthesize extensive information to focus on the issue. 
  • An understanding of various regulatory requirements, familiarity with health care public policy and law and the ability to assimilate and interpret policy and regulations into operational activities. 

Preferred:

  • Certified in Healthcare Compliance (CHC) preferred.
  • A working knowledge of Mayo Clinic governance and organization is desirable. 

What Mayo Clinic employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Mayo Clinic logo

About Mayo Clinic

Sourced by ZipRecruiter

Mayo Clinic is the largest integrated, not-for-profit medical group practice in the world. We're building the future, one where the best possible care is available to everyone — and more people can heal at home. Our relentless research turns into earlier diagnoses and new cures. That's how we inspire hope in those who need it most. At Mayo Clinic, experts work together to solve the most challenging unmet needs of patients. Our history of innovation dates back almost 150 years, when brothers Will and Charlie Mayo pioneered an integrated, team-based approach to medicine. Today, that trailblazing spirit drives innovations like Mayo Clinic Platform — which powers new technologies to change how care is delivered to all.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Rochester, MN, US

Year founded

1919

View All Mayo Clinic Jobs

Apply