The Patient Relations Specialist acts as an administrative liaison to patients, family members ... Is self-motivated and able to manage tasks without constant supervision. Assess and addresses ...
The Patient Relations Specialist acts as an administrative liaison to patients, family members ... Is self-motivated and able to manage tasks without constant supervision. Assess and addresses ...
... patient's coronary arteries indicating the impact blockages have on blood flow to the heart ... The person will be responsible for regional managed care organizations within their assigned ...
... patient's coronary arteries indicating the impact blockages have on blood flow to the heart ... The person will be responsible for regional managed care organizations within their assigned ...
HOSPITAL REGISTRATION REPRESENTATIVE - PATIENT ACCESS
Duluth, MN · On-site
$17.87 - $25.91/hr
All communications are conducted in a manner consistent with positive patient relations and to ... The unscheduled employee will be required, at management request, to work eight (8) hours per month ...
HOSPITAL REGISTRATION REPRESENTATIVE - PATIENT ACCESS
Duluth, MN · On-site
$17.87 - $25.91/hr
All communications are conducted in a manner consistent with positive patient relations and to ... The unscheduled employee will be required, at management request, to work eight (8) hours per month ...
HOSPITAL REGISTRATION REPRESENTATIVE - PATIENT ACCESS
Duluth, MN · On-site
$17.87 - $25.91/hr
All communications are conducted in a manner consistent with positive patient relations and to ... The unscheduled employee will be required, at management request, to work eight (8) hours per month ...
HOSPITAL REGISTRATION REPRESENTATIVE - PATIENT ACCESS
Duluth, MN · On-site
$17.87 - $25.91/hr
All communications are conducted in a manner consistent with positive patient relations and to ... The unscheduled employee will be required, at management request, to work eight (8) hours per month ...
HOSPITAL REGISTRATION REPRESENTATIVE - PATIENT ACCESS
Duluth, MN · On-site
$17.87 - $25.91/hr
All communications are conducted in a manner consistent with positive patient relations and to ... The unscheduled employee will be required, at management request, to work eight (8) hours per month ...
HOSPITAL REGISTRATION REPRESENTATIVE - PATIENT ACCESS
Duluth, MN · On-site
$17.87 - $25.91/hr
All communications are conducted in a manner consistent with positive patient relations and to ... The unscheduled employee will be required, at management request, to work eight (8) hours per month ...
HOSPITAL REGISTRATION REPRESENTATIVE - PATIENT ACCESS
Duluth, MN · On-site
$17.87 - $25.91/hr
All communications are conducted in a manner consistent with positive patient relations and to ... The unscheduled employee will be required, at management request, to work eight (8) hours per month ...
HOSPITAL REGISTRATION REPRESENTATIVE - PATIENT ACCESS
Duluth, MN · On-site
$17.87 - $25.91/hr
All communications are conducted in a manner consistent with positive patient relations and to ... The unscheduled employee will be required, at management request, to work eight (8) hours per month ...
They are responsible for managing caregivers, financial activities, patient relations, and regulatory compliance. Scope: Scope of influence and complexity of role may be defined by factors, including ...
They are responsible for managing caregivers, financial activities, patient relations, and regulatory compliance. Scope: Scope of influence and complexity of role may be defined by factors, including ...
Patient Access Clinic Specialist - Bilingual Spanish
Saint Paul, MN · On-site
$17.50 - $23.25/hr
Escalate any calls unable to resolve to the Clinic Practice Manager when appropriate. * Maintain ... Communicate in a manner consistent with positive patient relations. * Demonstrate a welcome ...
Quick apply
Patient Access Clinic Specialist - Bilingual Spanish
Saint Paul, MN · On-site
$17.50 - $23.25/hr
Escalate any calls unable to resolve to the Clinic Practice Manager when appropriate. * Maintain ... Communicate in a manner consistent with positive patient relations. * Demonstrate a welcome ...
Patient Access Clinic Specialist - Bilingual Spanish
Saint Paul, MN · On-site
$22 - $28.40/hr
Escalate any calls unable to resolve to the Clinic Practice Manager when appropriate. * Maintain ... Communicate in a manner consistent with positive patient relations. * Demonstrate a welcome ...
Patient Access Clinic Specialist - Bilingual Spanish
Saint Paul, MN · On-site
$22 - $28.40/hr
Escalate any calls unable to resolve to the Clinic Practice Manager when appropriate. * Maintain ... Communicate in a manner consistent with positive patient relations. * Demonstrate a welcome ...
Patient Access Clinic Specialist - Bilingual Spanish
Saint Paul, MN · On-site
$17.50 - $23.25/hr
Escalate any calls unable to resolve to the Clinic Practice Manager when appropriate. * Maintain ... Communicate in a manner consistent with positive patient relations. * Demonstrate a welcome ...
Patient Access Clinic Specialist - Bilingual Spanish
Saint Paul, MN · On-site
$17.50 - $23.25/hr
Escalate any calls unable to resolve to the Clinic Practice Manager when appropriate. * Maintain ... Communicate in a manner consistent with positive patient relations. * Demonstrate a welcome ...
Patient Access Clinic Specialist - Bilingual Spanish
Saint Paul, MN · On-site
$17.50 - $23.25/hr
Escalate any calls unable to resolve to the Clinic Practice Manager when appropriate. * Maintain ... Communicate in a manner consistent with positive patient relations. * Demonstrate a welcome ...
Patient Access Clinic Specialist - Bilingual Spanish
Saint Paul, MN · On-site
$17.50 - $23.25/hr
Escalate any calls unable to resolve to the Clinic Practice Manager when appropriate. * Maintain ... Communicate in a manner consistent with positive patient relations. * Demonstrate a welcome ...
They are responsible for managing caregivers, financial activities, patient relations, and regulatory compliance. Scope: Scope of influence and complexity of role may be defined by factors, including ...
They are responsible for managing caregivers, financial activities, patient relations, and regulatory compliance. Scope: Scope of influence and complexity of role may be defined by factors, including ...
... as Patient Relations, Risk Management and Security. · Maintains patient rights in accordance with the Minnesota Patient Bill of Rights. Responsible for human resources and financial management ...
... as Patient Relations, Risk Management and Security. · Maintains patient rights in accordance with the Minnesota Patient Bill of Rights. Responsible for human resources and financial management ...
Administrative Nursing Supervisor (ANS-RN)
Princeton, MN · On-site
$55.71 - $80.48/hr
... as Patient Relations, Risk Management and Security. • Maintains patient rights in accordance with the Minnesota Patient Bill of Rights. Responsible for human resources and financial management ...
Administrative Nursing Supervisor (ANS-RN)
Princeton, MN · On-site
$55.71 - $80.48/hr
... as Patient Relations, Risk Management and Security. • Maintains patient rights in accordance with the Minnesota Patient Bill of Rights. Responsible for human resources and financial management ...
Administrative Nursing Supervisor (ANS-RN)
Princeton, MN · On-site
$52 - $75.11/hr
... as Patient Relations, Risk Management and Security. • Maintains patient rights in accordance with the Minnesota Patient Bill of Rights. Responsible for human resources and financial management ...
Administrative Nursing Supervisor (ANS-RN)
Princeton, MN · On-site
$52 - $75.11/hr
... as Patient Relations, Risk Management and Security. • Maintains patient rights in accordance with the Minnesota Patient Bill of Rights. Responsible for human resources and financial management ...
... as Patient Relations, Risk Management and Security. · Maintains patient rights in accordance with the Minnesota Patient Bill of Rights. Responsible for human resources and financial management ...
... as Patient Relations, Risk Management and Security. · Maintains patient rights in accordance with the Minnesota Patient Bill of Rights. Responsible for human resources and financial management ...
... as Patient Relations, Risk Management and Security. · Maintains patient rights in accordance with the Minnesota Patient Bill of Rights. Responsible for human resources and financial management ...
... as Patient Relations, Risk Management and Security. · Maintains patient rights in accordance with the Minnesota Patient Bill of Rights. Responsible for human resources and financial management ...
Administrative Nursing Supervisor (ANS-RN)
Princeton, MN · On-site
$52 - $75.11/hr
... as Patient Relations, Risk Management and Security. • Maintains patient rights in accordance with the Minnesota Patient Bill of Rights. Responsible for human resources and financial management ...
Administrative Nursing Supervisor (ANS-RN)
Princeton, MN · On-site
$52 - $75.11/hr
... as Patient Relations, Risk Management and Security. • Maintains patient rights in accordance with the Minnesota Patient Bill of Rights. Responsible for human resources and financial management ...
PATIENT EXPERIENCE MANAGER
Rochester, MN · On-site
$60K - $75K/yr
... relations, achievement of financial goals and future business growth plans. Must ensure that all ... Patient Experience Managers and operations management to communicate patient experience updates ...
New
PATIENT EXPERIENCE MANAGER
Rochester, MN · On-site
$60K - $75K/yr
... relations, achievement of financial goals and future business growth plans. Must ensure that all ... Patient Experience Managers and operations management to communicate patient experience updates ...
New
... Relations, you will be responsible for the development, implementation and ongoing management of ... Support Market Leadership by addressing contract-related barriers to patient access, service ...
... Relations, you will be responsible for the development, implementation and ongoing management of ... Support Market Leadership by addressing contract-related barriers to patient access, service ...
Patient Relations Manager information
See Minnesota salary details
$10.8K - $18.2K
0% of jobs
$18.2K - $25.6K
0% of jobs
$25.6K - $32.9K
0% of jobs
$32.9K - $40.3K
0% of jobs
$47K is the 25th percentile. Wages below this are outliers.
$40.3K - $47.7K
28% of jobs
$47.7K - $55.1K
12% of jobs
The median wage is $57.7K / yr.
$55.1K - $62.5K
28% of jobs
$66.7K is the 75th percentile. Wages above this are outliers.
$62.5K - $69.9K
12% of jobs
$69.9K - $77.3K
4% of jobs
$77.3K - $84.7K
13% of jobs
$84.7K - $92.1K
2% of jobs
$10.8K
$60.9K
$92.1K
How much do patient relations manager jobs pay per year?
As of Aug 29, 2026, the average yearly pay for patient relations manager in Minnesota is $60,896.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $67,600.00 per year, depending on experience, location, and employer.
What does a patient relations manager do?
A Patient Relations Manager acts as a liaison between patients, their families, and healthcare providers to ensure a positive experience within a medical facility. They address patient concerns, resolve complaints, and work to improve overall patient satisfaction. Additionally, they may coordinate services, gather feedback to enhance healthcare delivery, and ensure that patients' rights and needs are respected throughout their care.
What are the key skills and qualifications needed to thrive as a patient relations manager?
To thrive as a Patient Relations Manager, you generally need a background in healthcare administration, strong problem-solving abilities, and a bachelor's degree in healthcare management or a related field. Familiarity with hospital information systems, patient feedback platforms, and sometimes certification in patient advocacy or healthcare quality improvement is typical. Exceptional interpersonal skills, conflict resolution, and the ability to communicate empathetically make someone excel in this role. These competencies are crucial for effectively addressing patient concerns, improving satisfaction, and ensuring a positive experience within healthcare facilities.
How does a patient relations manager typically handle conflicts between patients and medical staff?
A Patient Relations Manager acts as a liaison to resolve conflicts between patients and healthcare staff by listening to concerns, facilitating open communication, and ensuring both sides are heard. They often mediate discussions, investigate complaints, and work collaboratively with department leads to find solutions that improve patient satisfaction while maintaining a positive work environment. This role requires strong interpersonal and problem-solving skills, since balancing empathy for patients with the needs of healthcare professionals is a common challenge. Regular training and clear protocols help Patient Relations Managers navigate these situations effectively.
What is the difference between Patient Relations Manager vs Patient Advocate?
| Aspect | Patient Relations Manager | Patient Advocate |
|---|---|---|
| Credentials | Healthcare experience, communication skills, sometimes certifications in patient relations | Healthcare knowledge, certification in patient advocacy often preferred |
| Work Environment | Hospitals, clinics, healthcare organizations | Hospitals, community health centers, patient support settings |
| Employer & Industry Usage | Healthcare providers focusing on patient satisfaction and experience | Patient support, navigating healthcare systems, ensuring patient rights |
| Search & Comparison Intent | Understanding roles in patient experience management | Assistance in patient rights and healthcare navigation |
The Patient Relations Manager primarily focuses on managing patient satisfaction, addressing concerns, and improving communication within healthcare facilities. In contrast, the Patient Advocate helps patients understand their rights, navigate complex healthcare systems, and ensures their needs are met. Both roles require healthcare knowledge and excellent communication skills but serve different functions in patient support and experience.
What are the most commonly searched types of Patient Relations jobs in Minnesota?
The most popular types of Patient Relations jobs in Minnesota are:
What are popular job titles related to Patient Relations Manager jobs in Minnesota?
For Patient Relations Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Patient Relations Manager jobs in Minnesota look for?
The top searched job categories for Patient Relations Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Patient Relations Manager jobs?
Cities in Minnesota with the most Patient Relations Manager job openings:
Patient Relations Specialist/PT-onsite - Mercy Hospital STL
Anoka, MN • On-site
Mercy •
Health Care and Social Assistance • 10K+ employees10,000+ employees
6.5
Based on 209 frontline employees who took The Breakroom Quiz
611th of 895 rated healthcare providers
People enjoy working here
Recommended by students
Recommended by parents
Respectful managers
Good training
Part-time
Medical, Dental, Vision, Retirement, PTO
Posted 5 days ago
Job description
Find your calling at Mercy!The Patient Relations Specialist acts as an administrative liaison to patients, family members, physicians, coworkers, and departments, assisting patients in understanding hospital services and resolving their concerns. It includes receiving and investigating patient complaints to ensure timely and positive resolutions, while promoting patient rights and services in line with regulatory standards and Mercy's mission.Position Details:
Shift - Part-time 24 hours per week.
Minimum Qualifications:
Experience: Prior experience in customer service/patient relations.
Preferred Qualifications:
Education: Degree in healthcare-related field.
Other Skills, Knowledge, Abilities:
Understands hospital services, patient care, and regulatory standards.
Able to demonstrate strong communication skills to interact with patients, families, and hospital staff.
Possesses analytical skills to identify trends and make recommendations for process improvements.
Can follow through on tasks and motivate others.
Can implement and champion new processes related to patient relations.
Can work with hospital leadership to develop and monitor patient relations initiatives.
Ensures accurate documentation and follow-up of patient complaints.
Can analyze data and provide detailed reports to hospital committees.
Is self-motivated and able to manage tasks without constant supervision.
Assess and addresses patient problems effectively.
Is proficient in using MS Office products for documentation and reporting.
Can use hospital systems for data collection and analysis.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
About Mercy
Sourced by ZipRecruiter
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Chesterfield, MO, US
Year founded
1827
