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Lead Enrollment Counselor Jobs (NOW HIRING)

TCS Education System

Enrollment Counselor

Pasadena, CA · On-site

$26 - $30/hr

Experience in a lead or mentor capacity, with the ability to guide peers and improve team ... Location Pasadena, CA Anticipated Salary Enrollment Counselor: $26-28 per hour Senior Enrollment ...

Carlow University

Enrollment Counselor

Pittsburgh, PA · On-site

Within a collaborative environment, the Enrollment Counselor will lead or contribute to one or more strategic initiatives, serve as a liaison to one or more campus offices/departments/colleges, and ...

Carlow University

Enrollment Counselor

Pittsburgh, PA · On-site

Within a collaborative environment, the Enrollment Counselor will lead or contribute to one or more strategic initiatives, serve as a liaison to one or more campus offices/departments/colleges, and ...

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How much do lead enrollment counselor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for lead enrollment counselor in the United States is $23.01, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a lead enrollment counselor, and why are they important?

To thrive as a Lead Enrollment Counselor, you need expertise in admissions processes, student recruitment, and a bachelor's degree—often with prior experience in higher education counseling. Familiarity with customer relationship management (CRM) systems, enrollment databases, and virtual communication platforms is typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help in guiding prospective students and mentoring team members. These skills are vital for efficiently managing the enrollment process, meeting institutional goals, and providing a positive experience for applicants.

How does a lead enrollment counselor typically collaborate with admissions teams and other departments to achieve enrollment goals?

As a Lead Enrollment Counselor, collaboration is a key part of the role. You will regularly coordinate with admissions teams to ensure prospective students receive accurate information and a seamless application experience. Additionally, you may work closely with marketing, financial aid, and academic departments to address applicant questions and resolve barriers to enrollment. This cross-functional teamwork is essential for developing effective recruitment strategies and meeting enrollment targets. Strong communication and organizational skills are crucial for managing these interdisciplinary relationships.

What is a lead enrollment counselor?

Lead Enrollment Counselors are professionals who guide prospective students through the admissions process for educational institutions. They provide information about programs, assist with application requirements, answer questions about financial aid, and help students make informed decisions. In addition to counseling, they often supervise or mentor other enrollment staff, coordinate outreach efforts, and ensure enrollment goals are met. Their role is crucial in supporting students from initial inquiry through successful enrollment.

What is the difference between Lead Enrollment Counselor vs Enrollment Counselor?

AspectLead Enrollment CounselorEnrollment Counselor
CredentialsTypically requires a bachelor's degree, experience in counseling or admissions, and sometimes certification in student servicesUsually requires a bachelor's degree and experience in counseling or admissions
Work EnvironmentLeads enrollment efforts, manages team members, and coordinates outreach activitiesAssists prospective students, conducts campus tours, and processes applications
Employer & Industry UsageUsed in higher education institutions, colleges, and universitiesCommonly found in similar settings, often as entry to mid-level roles

The Lead Enrollment Counselor typically oversees enrollment processes, manages teams, and develops strategies to attract students, whereas the Enrollment Counselor focuses on guiding prospective students through the application process and providing information. Both roles require similar credentials but differ in responsibilities and scope within the admissions process.

More about Lead Enrollment Counselor jobs
What job categories do people searching Lead Enrollment Counselor jobs look for? The top searched job categories for Lead Enrollment Counselor jobs are:
Lead Enrollment Counselor jobs near you
Infographic showing various Lead Enrollment Counselor job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $47,863 per year, or $23 per hour.

Enrollment Counselor

Pacific Oaks College

Pasadena, CA

$26 - $30/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Job Description:

Pacific Oaks College and Children's School

Admissions

Enrollment Counselor / Senior Enrollment Counselor

Full-time

Salary: $26.00 to $30.00 per hour

Pacific Oaks College and Children's School is recruiting an Enrollment Counselor for their campus in Pasadena, California.

About Pacific Oaks College and Children's School

Pacific Oaks College and Children's School, located in Pasadena, California, is a nonprofit institution rooted in Quaker values and a strong social justice heritage. The College offers bachelor's, master's, a doctorate, and certificate programs in education, human development, counseling, and related fields, while the Children's School is internationally recognized for its pioneering work in anti-bias education, emergent curriculum, and peaceful conflict resolution. Together, they foster inclusive, culturally responsive learning environments that honor the unique potential of every individual. Employees join a mission-driven community committed to respect, diversity, social justice, and lifelong learning.

About the Position

The Enrollment Counselor/Senior Enrollment Counselor serves as a primary point of contact for prospective students, guiding them through the admissions and enrollment process from inquiry to matriculation. This role manages an assigned recruitment pipeline, provides individualized counseling on academic programs and admissions requirements, conducts proactive outreach, and supports prospective students in navigating the enrollment process. The position plays a key role in achieving enrollment goals through consultative advising, relationship building, timely follow-up, and accurate maintenance of student records and activity in institutional systems.

This position is structured at two levels to reflect increasing experience, expertise, and scope of responsibility. The Enrollment Counselor level is focused on direct recruitment, outreach, and pipeline management. The Senior Enrollment Counselor level includes all core responsibilities of the Enrollment Counselor while also serving as a subject matter expert for admissions processes, supporting complex student situations, mentoring team members, and contributing to process improvement and strategic enrollment efforts. Both levels may require evening and weekend hours in support of recruitment and enrollment events.

Responsibilities

  • Manage an assigned recruitment pipeline by providing individualized, consultative counseling on academic programs, admissions requirements, financial aid pathways, and enrollment next steps through phone, virtual, and in-person appointments.
  • Execute high-volume outbound phone, email, and SMS outreach while maintaining established "speed to lead" standards to engage prospective students, strengthen relationships, and advance qualified leads through the enrollment funnel.
  • Assess the needs of adult and non-traditional learners, identify and resolve enrollment barriers, and manage high-priority or escalated student cases using sound professional judgment and advanced problem-solving skills.
  • Coordinate and deliver information sessions, webinars, recruitment events, and yield activities while partnering with Admissions Coordinators on lead transitions, post-event follow-up, application completion, and territory enrollment goals.
  • Maintain complete and accurate documentation of student interactions, appointments, application progress, and status updates in Salesforce and CampusVue while monitoring performance metrics to prioritize outreach and support institutional enrollment targets.
  • Collaborate with Financial Aid, the Registrar, Academic Advising, and other internal partners to facilitate effective student handoffs, resolve complex or systemic processing issues, and ensure a seamless enrollment experience.
  • Serve as a subject matter expert by mentoring and onboarding Enrollment Counselors, supporting the development of training materials and best-practice guides, and testing communication templates and outreach strategies to improve team consistency, engagement, and conversion results.

Minimum Qualifications

  • Bachelor's degree from an accredited institution.
    • A combination of education and/or related technical or professional experience may be substituted for the bachelor's degree on a year for year basis.
  • Two (2) years of relevant experience in admissions, recruitment, consultative sales, or a service-oriented field.
  • Proven ability to work in a goal-oriented environment and meet established performance metrics.

Senior Enrollment Counselor

  • Bachelor's degree from an accredited institution.
    • A combination of education and/or related technical or professional experience may be substituted for the bachelor's degree on a year for year basis.
  • Three (3) years of progressive experience in admissions, enrollment management, or high-level consultative recruitment.
  • Demonstrated track record of consistently exceeding enrollment targets and managing complex applicant scenarios.
  • Experience in a lead or mentor capacity, with the ability to guide peers and improve team performance.

Preferred Qualifications

  • One (1) year of direct experience in college admissions or recruitment, specifically with adult or non-traditional learners.
  • Advanced proficiency in utilizing CRM software (Salesforce) and student information systems (Campus Vue) to manage a pipeline.
  • Proven track record of meeting or exceeding individual recruitment or sales goals.
  • Knowledge of federal financial aid processes and higher education enrollment cycles.
  • Experience conducting public presentations or facilitating group information sessions.

Location

Pasadena, CA

Anticipated Salary

Enrollment Counselor: $26-28 per hour

Senior Enrollment Counselor: $28-30 per hour

Compliance with Federal Antidiscrimination Guidance

Pacific Oaks College is committed to providing equal employment and educational opportunity to all people and strictly adheres to federal anti-discrimination laws. In accordance with DOJ guidance, the College affirms that no programs, hiring practices, promotions, admissions, or other decisions shall provide preferential treatment based on race, color, national origin, sex, religion, age, disability, or other protected characteristics without appropriate lawful rationale. The College will also ensure compliance of its third-party contractors or program partners in this regard.

Disclaimer

The duties listed above describe the general nature and level of work expected of faculty in this position and are not an exhaustive list of responsibilities. The College reserves the right to amend or modify the job description as institutional needs evolve. Pacific Oaks College provides equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, disability, or any other protected status under applicable law.

Compensation & Benefits

This opportunity is budgeted at $22.00-24.00 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.

https://www.pacificoaks.edu/about/careers-pacific-oaks/

Pacific Oaks is an Equal Opportunity Employer.

Pacific Oaks participates in E-Verify and verifies identity and employment eligibility of all persons hired.

Compliance with Federal Antidiscrimination Guidance

Pacific Oaks College is committed to providing equal employment and educational opportunity to all people and strictly adheres to federal anti-discrimination laws. In accordance with DOJ guidance, the College affirms that no programs, hiring practices, promotions, admissions, or other decisions shall provide preferential treatment based on race, color, national origin, sex, religion, age, disability, or other protected characteristics without appropriate lawful rationale. The College will also ensure compliance of its third-party contractors or program partners in this regard.

Disclaimer

The duties listed above describe the general nature and level of work expected of faculty in this position and are not an exhaustive list of responsibilities. The College reserves the right to amend or modify the job description as institutional needs evolve. Pacific Oaks College provides equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, disability, or any other protected status under applicable law.

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