Data Center L2
Santa Clara, CA · On-site
Contract 12 Months+ Number of Openings: 10 WWT is seeking an L2 Data Center Technician to support data center operations for a WWT customer's GPU-dense, high-performance computing environment. This ...
Santa Clara, CA · On-site
Contract 12 Months+ Number of Openings: 10 WWT is seeking an L2 Data Center Technician to support data center operations for a WWT customer's GPU-dense, high-performance computing environment. This ...
Santa Clara, CA · On-site
Contract 12 Months+ Number of Openings: 10 WWT is seeking an L2 Data Center Technician to support data center operations for a WWT customer's GPU-dense, high-performance computing environment. This ...
SERVICE TECHNICIAN (L2) LOCATION: SOUTH SAN FRANCISCO About the Role: We are looking to hire a ... Face to Face support regarding Windows, MacOS, iOS software and configuration. * Respond to ...
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SERVICE TECHNICIAN (L2) LOCATION: SOUTH SAN FRANCISCO About the Role: We are looking to hire a ... Face to Face support regarding Windows, MacOS, iOS software and configuration. * Respond to ...
SERVICE TECHNICIAN (L2) LOCATION: DIXON, CA About the Role: We are looking to hire a skilled L2 ... Face to Face support regarding Windows, MacOS, iOS software and configuration. * Respond to ...
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SERVICE TECHNICIAN (L2) LOCATION: DIXON, CA About the Role: We are looking to hire a skilled L2 ... Face to Face support regarding Windows, MacOS, iOS software and configuration. * Respond to ...
They are seeking a Field Support Technician (L2) to act as the onsite support for clients, handling issues related to workstations, peripherals, and network connectivity while ensuring compliance ...
They are seeking a Field Support Technician (L2) to act as the onsite support for clients, handling issues related to workstations, peripherals, and network connectivity while ensuring compliance ...
Client Network Support & TroubleshootingServe as an escalation point for advanced network issues, including slow WAN performance, connection drops, site-to-site VPN tunnel failures, and firewall ...
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Client Network Support & TroubleshootingServe as an escalation point for advanced network issues, including slow WAN performance, connection drops, site-to-site VPN tunnel failures, and firewall ...
San Diego, CA · On-site
$17.25 - $22/hr
Customer Support Representatives, Level 2, are responsible for the following... * Answers incoming help desk inquiries via phone and email, providing a positive first impression of our company.
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San Diego, CA · On-site
$17.25 - $22/hr
Customer Support Representatives, Level 2, are responsible for the following... * Answers incoming help desk inquiries via phone and email, providing a positive first impression of our company.
San Bernardino, CA - Onsite This is support postion L2 AND L3 The Mainframe Support Analyst will provide L2/L3 technical support for IBM z/OS mainframe applications, ensuring stability, performance ...
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San Bernardino, CA - Onsite This is support postion L2 AND L3 The Mainframe Support Analyst will provide L2/L3 technical support for IBM z/OS mainframe applications, ensuring stability, performance ...
Torrance, CA · On-site
Software Developer L2 Location : Torrance,CA ( Hybrid - 4 days Onsite and 1 day Remote) Note : This ... Support AWS-based integrations and hybrid environments * Provide production support and ...
Torrance, CA · On-site
Software Developer L2 Location : Torrance,CA ( Hybrid - 4 days Onsite and 1 day Remote) Note : This ... Support AWS-based integrations and hybrid environments * Provide production support and ...
Service Technician (L2) Location: South San Francisco Summary ... The Technician would respond to scheduled assignments involving supporting and cross training with ...
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Service Technician (L2) Location: South San Francisco Summary ... The Technician would respond to scheduled assignments involving supporting and cross training with ...
Santa Clara, CA · On-site
L2 Data Center Technician Duration: 12 months contract Location: Santa Clara, CA 10 openings! Work ... Support decommissioning and removal of end-of-life hardware. Required Qualifications * 3+ years of ...
Santa Clara, CA · On-site
L2 Data Center Technician Duration: 12 months contract Location: Santa Clara, CA 10 openings! Work ... Support decommissioning and removal of end-of-life hardware. Required Qualifications * 3+ years of ...
San Bernardino, CA Durataion: 10+ Role Summary The Mainframe Support Analyst will provide L2/L3 technical support for IBM z/OS mainframe applications, ensuring stability, performance, and timely ...
San Bernardino, CA Durataion: 10+ Role Summary The Mainframe Support Analyst will provide L2/L3 technical support for IBM z/OS mainframe applications, ensuring stability, performance, and timely ...
$24.25 - $31/hr
Support of PC & MAC Platforms & Operating Systems. * Responds to dispatched assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals remotely ...
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$24.25 - $31/hr
Support of PC & MAC Platforms & Operating Systems. * Responds to dispatched assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals remotely ...
Application Production Support Manager Location: Los Angeles, CA (Onsite - Local candidates ... Lead cross-functional teams (L2/L3, infra, vendors) for efficient incident management * Plan and ...
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Application Production Support Manager Location: Los Angeles, CA (Onsite - Local candidates ... Lead cross-functional teams (L2/L3, infra, vendors) for efficient incident management * Plan and ...
Serve as the escalation point ("buck stops here") for complex infrastructure issues from the helpdesk L1/L2 support teams. * Design, implement, and maintain secure, highly available infrastructure ...
Serve as the escalation point ("buck stops here") for complex infrastructure issues from the helpdesk L1/L2 support teams. * Design, implement, and maintain secure, highly available infrastructure ...
Mountain View, CA · On-site
$37K - $83K/yr
... support team. ͏ * Deliver excellent customer service through effective understanding of client tool, accurate case logging and prioritization as per regulatory guidelines * Serve as the primary ...
Mountain View, CA · On-site
$37K - $83K/yr
... support team. ͏ * Deliver excellent customer service through effective understanding of client tool, accurate case logging and prioritization as per regulatory guidelines * Serve as the primary ...
$24.25 - $31/hr
Back Office Technician (L2) Location: South San Francisco, CA Summary: Respond to assignments ... Support of PC & MAC Platforms & Operating Systems. * Involving the installation, repair or ...
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$24.25 - $31/hr
Back Office Technician (L2) Location: South San Francisco, CA Summary: Respond to assignments ... Support of PC & MAC Platforms & Operating Systems. * Involving the installation, repair or ...
The Help Desk Support Specialist-L2 must be able to quickly and professionally identify, research, and resolve a wide range of issues relating to technology and computing systems. The Help Desk ...
The Help Desk Support Specialist-L2 must be able to quickly and professionally identify, research, and resolve a wide range of issues relating to technology and computing systems. The Help Desk ...
Expertise in Application Support - Production Support (L2/L3), Incident, Problem, and Change Management, SLA & KPI Management, Root Cause Analysis (RCA), Performance Tuning, Application Monitoring ...
Expertise in Application Support - Production Support (L2/L3), Incident, Problem, and Change Management, SLA & KPI Management, Root Cause Analysis (RCA), Performance Tuning, Application Monitoring ...
Expertise in Application Support - Production Support (L2/L3), Incident, Problem, and Change Management, SLA & KPI Management, Root Cause Analysis (RCA), Performance Tuning, Application Monitoring ...
Expertise in Application Support - Production Support (L2/L3), Incident, Problem, and Change Management, SLA & KPI Management, Root Cause Analysis (RCA), Performance Tuning, Application Monitoring ...
L2 Service Technician (NWE) Summary: The Technician would be responsible for a queue of tickets ... Onsite customer support regarding monitors, including connection issues, break-fix replacement ...
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L2 Service Technician (NWE) Summary: The Technician would be responsible for a queue of tickets ... Onsite customer support regarding monitors, including connection issues, break-fix replacement ...
$14.23 - $16.95
14% of jobs
$18.38 is the 25th percentile. Wages below this are outliers.
$16.95 - $19.67
21% of jobs
$19.67 - $22.39
14% of jobs
The median wage is $22.55 / hr.
$22.39 - $25.10
18% of jobs
$26.96 is the 75th percentile. Wages above this are outliers.
$25.10 - $27.82
12% of jobs
$27.82 - $30.54
6% of jobs
$30.54 - $33.26
4% of jobs
$33.26 - $35.97
3% of jobs
$35.97 - $38.69
3% of jobs
$38.69 - $41.41
3% of jobs
$41.41 - $44.13
1% of jobs
$14
$25
$44
An L2 Support job involves providing advanced technical assistance for software, hardware, or IT systems. L2 engineers handle incidents that L1 support cannot resolve, performing in-depth troubleshooting, root cause analysis, and system configurations. They may work with logs, debugging tools, and databases to diagnose issues. Additionally, L2 support often collaborates with L3 teams for complex problems and contributes to process improvements and documentation.
To thrive as an L2 Support professional, you need strong troubleshooting abilities, a solid understanding of IT systems, and prior experience in technical support or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+, ITIL, or Microsoft certifications are highly beneficial. Excellent communication, patience, and problem-solving skills help you effectively address user issues and coordinate with different teams. These competencies ensure timely resolution of escalated technical problems and contribute to high customer satisfaction.
As an L2 Support specialist, you'll handle escalated technical issues from the frontline (L1) support team, perform in-depth troubleshooting, and work closely with engineering or development teams to resolve complex incidents. Your day may involve analyzing logs, managing tickets, documenting solutions, and sometimes deploying patches or software updates. Collaboration is essential, as you’ll often interact with other IT professionals to investigate problems and implement fixes. You may also contribute to knowledge base articles to help streamline future resolutions. The role offers exposure to various technologies and a fast-paced, problem-solving environment.
For L2 Support jobs in California, the most frequently searched job titles are:
The top searched job categories for L2 Support jobs in California are:

Job Title: L2 Data Center Technician
Location: Santa Clara, CA
Work Setting: Onsite
Available Shifts:
WWT is seeking an L2 Data Center Technician to support data center operations for a WWT customer's GPU-dense, high-performance computing environment. This role is responsible for rack, stack, and cable installation of servers, storage, networking, and GPU systems, along with hardware moves, adds, and changes across the data center floor. The ideal candidate is detail-oriented, safety-conscious, and comfortable working in a fast-paced, mission-critical environment.
Key Responsibilities
Required Qualifications
Preferred Qualifications
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51 - 200 Employees
San Ramon, CA, US
2016