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L2 Support Jobs in California (NOW HIRING)

Contract 12 Months+ Number of Openings: 10 WWT is seeking an L2 Data Center Technician to support data center operations for a WWT customer's GPU-dense, high-performance computing environment. This ...

Software Developer L2 Location : Torrance,CA ( Hybrid - 4 days Onsite and 1 day Remote) Note : This ... Support AWS-based integrations and hybrid environments * Provide production support and ...

L2 Data Center Technician Duration: 12 months contract Location: Santa Clara, CA 10 openings! Work ... Support decommissioning and removal of end-of-life hardware. Required Qualifications * 3+ years of ...

Serve as the escalation point ("buck stops here") for complex infrastructure issues from the helpdesk L1/L2 support teams. * Design, implement, and maintain secure, highly available infrastructure ...

SME L2

Mountain View, CA · On-site

$37K - $83K/yr

... support team. ͏ * Deliver excellent customer service through effective understanding of client tool, accurate case logging and prioritization as per regulatory guidelines * Serve as the primary ...

Showing results 41-60

L2 Support information

See California salary details

$14

$25

$44

How much do l2 support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for l2 support in California is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.98 per hour, depending on experience, location, and employer.

What is an L2 Support?

An L2 Support job involves providing advanced technical assistance for software, hardware, or IT systems. L2 engineers handle incidents that L1 support cannot resolve, performing in-depth troubleshooting, root cause analysis, and system configurations. They may work with logs, debugging tools, and databases to diagnose issues. Additionally, L2 support often collaborates with L3 teams for complex problems and contributes to process improvements and documentation.

What are the key skills and qualifications needed to thrive in the L2 Support position?

To thrive as an L2 Support professional, you need strong troubleshooting abilities, a solid understanding of IT systems, and prior experience in technical support or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+, ITIL, or Microsoft certifications are highly beneficial. Excellent communication, patience, and problem-solving skills help you effectively address user issues and coordinate with different teams. These competencies ensure timely resolution of escalated technical problems and contribute to high customer satisfaction.

What does an L2 Support do?

As an L2 Support specialist, you'll handle escalated technical issues from the frontline (L1) support team, perform in-depth troubleshooting, and work closely with engineering or development teams to resolve complex incidents. Your day may involve analyzing logs, managing tickets, documenting solutions, and sometimes deploying patches or software updates. Collaboration is essential, as you’ll often interact with other IT professionals to investigate problems and implement fixes. You may also contribute to knowledge base articles to help streamline future resolutions. The role offers exposure to various technologies and a fast-paced, problem-solving environment.

What job categories do people searching L2 Support jobs in California look for?

The top searched job categories for L2 Support jobs in California are:

Infographic showing various L2 Support job openings in California as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 2% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,470 per year, or $25.7 per hour.

Other

Posted 6 days ago


Job description

Job Title: L2 Data Center Technician

Location: Santa Clara, CA

Work Setting: Onsite

Available Shifts:

  • Mon Fri, 5x8: 7:00 AM 4:00 PM or 8:00 AM 5:00 PM
  • Sun Wed, 4x10: 5:00 AM 4:00 PM
  • Sun Wed, 4x10: 12:00 PM 11:00 PM
  • Wed Sat, 4x10: 5:00 AM 4:00 PM
  • Wed Sat, 4x10: 12:00 PM 11:00 PM
  • Note: Please indicate your shift preference when applying. Candidates need to be flexible on shifts and commit to at least 3 different shifts as the manager has a high preference for the 4x10's shift and needs candidates to be flexible.
  • Engagement: Contract 12 Months+ Number of Openings: 10

WWT is seeking an L2 Data Center Technician to support data center operations for a WWT customer's GPU-dense, high-performance computing environment. This role is responsible for rack, stack, and cable installation of servers, storage, networking, and GPU systems, along with hardware moves, adds, and changes across the data center floor. The ideal candidate is detail-oriented, safety-conscious, and comfortable working in a fast-paced, mission-critical environment.

Key Responsibilities

  • Perform rack, stack, and cable installation of servers, storage, networking, and GPU systems.
  • Install rails, mount equipment, label assets, and ensure proper airflow and cable management.
  • Connect and verify power, fiber, and copper network cabling to established data center standards.
  • Assist with hardware moves, adds, and changes (MACs) across data center floors.
  • Follow detailed deployment runbooks and engineering documentation.
  • Conduct basic hardware validation, LED/port checks, and physical troubleshooting.
  • Maintain accurate asset tracking, labeling, and documentation in internal tools.
  • Partner with data center engineers and network teams during deployments and migrations.
  • Adhere strictly to ESD, safety, and security protocols.
  • Support decommissioning and removal of end-of-life hardware.

Required Qualifications

  • 3+ years of hands-on data center experience performing rack & stack.
  • Strong understanding of server and network rack layouts.
  • Strong understanding of structured cabling (fiber & copper).
  • Strong understanding of power distribution units (PDUs).
  • Experience installing enterprise servers (Dell, HPE, Supermicro, or equivalent).
  • Ability to read rack elevation diagrams and deployment instructions.
  • Comfortable lifting up to 50 lbs and working in confined rack environments.
  • Familiarity with ESD procedures and safe handling of sensitive hardware.
  • Strong attention to detail and ability to follow precise instructions.

Preferred Qualifications

  • Experience working in hyperscale or GPU-dense data centers.
  • Exposure to high-performance computing (HPC) environments.
  • Knowledge of hot/cold aisle containment best practices.
  • Experience supporting large-scale hardware refreshes or migrations.
  • Basic Linux familiarity (helpful but not required)