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Kra Security Jobs (NOW HIRING)

Work with a team culture of respect, career growth, job security, and competitive compensation! We ... KRA 1: Private Fleet Efficiency Key Tasks Performance Measures Ensure the following: * Daily route ...

Work with a team culture of respect, career growth, job security, and competitive compensation! We ... KRA 1: Private Fleet Efficiency Key Tasks Performance Measures Ensure the following: * Daily route ...

$66K - $89K/yr

... and KRA for both NIPR and SIPR requirements. * Manage production and issuance NEATS and SIPR PKI ... Required Security Clearance Level: Active Secret clearance * Required Experience: 5+ years of ...

Security Play a significant role in designing and implementing our security systems in order to ... to accomplish the KRA and should answer the question: This will have been done well when I

Registration Authority I

Alexandria, VA · On-site

$17.75 - $23.25/hr

Agile Defense is committed to providing innovative solutions for national security missions. They ... RA/KRA) on NIPR and SIPR • Monitor Registration Authority (RA) Operations in accordance with DoD ...

Field Service Technician V

Eagan, MN · On-site

$33.59 - $50.30/hr

... service KRA's, develops the technical or procedural corrections as required, and drives the ... security and/or other clearances required by customers to enter the customers' premises. - Canon ...

Imperium Service Coordinator

Springfield, IL · On-site

$21.63 - $28.85/hr

The following areas of responsibility represent Key Results Areas (KRA's) for which performance ... Use discretion when handling security-sensitive site information, system details, access procedures ...

... service KRA's, develops the technical or procedural corrections as required, and drives the ... security and/or other clearances required by customers to enter the customers' premises. - Canon ...

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Showing results 1-20

Kra Security information

See salary details

$28K

$67.7K

$162K

How much do kra security jobs pay per year?

As of Jul 2, 2026, the average yearly pay for kra security in the United States is $67,675.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What is a Kra Security professional?

A Kra Security professional is responsible for safeguarding property, assets, information, or people within an organization, often by monitoring premises, enforcing security policies, and responding to incidents. Their duties may include conducting security checks, managing access control, and collaborating with law enforcement when necessary. The role requires vigilance, integrity, and strong communication skills to effectively deter and address security threats. Depending on the employer, Kra Security personnel may also be involved in risk assessments and emergency preparedness planning.

What is the difference between Kra Security vs Security Guard?

AspectKra SecuritySecurity Guard
Required CredentialsSecurity certification, background checkSecurity certification, background check
Work EnvironmentPrivate security firms, corporate sitesCommercial, residential, or event sites
Employer & Industry UsageSecurity companies, private clientsBusinesses, government, private clients
Common Search & ComparisonYesYes

Kra Security and Security Guard roles share similar credentials and work environments, often overlapping in private security settings. Kra Security may focus more on specialized security services, while Security Guards typically provide general security presence. Both roles are essential in safeguarding property and people, with similar certifications and employer types.

What are the key skills and qualifications needed to thrive as a KRA Security Officer, and why are they important?

To thrive as a KRA Security Officer, you need a solid understanding of security protocols, risk assessment, and relevant laws, usually supported by a diploma in security management or criminology. Familiarity with surveillance systems, access control tools, and incident reporting software is typically required. Strong attention to detail, integrity, and effective communication are essential soft skills for this role. These abilities help ensure the protection of assets, personnel, and sensitive information in compliance with organizational and legal standards.

What are some common challenges faced by professionals in Kra Security, and how can they be addressed?

Professionals in Kra Security often encounter challenges such as staying updated with rapidly evolving security threats and balancing the need for robust protection with maintaining user convenience. Regular training, participation in threat intelligence sharing, and collaboration with IT and operations teams are critical to overcoming these challenges. Additionally, developing strong communication skills helps Kra Security professionals effectively implement security policies across the organization and foster a culture of security awareness.
More about Kra Security jobs
Infographic showing various Kra Security job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $67,675 per year, or $32.5 per hour.
Tier 2 - Technical Support Specialist

Tier 2 - Technical Support Specialist

Integrity Network Solutions

Lebanon, IN • On-site

$55K - $65K/yr

Full-time

Posted 24 days ago


Job description

Role Overview
The Tier 2 Technical Support Specialist provides in-depth technical support for incidents and service requests escalated from Tier 1. This role requires strong analytical troubleshooting skills, the ability to resolve more complex system, network, and application issues, and a focus on root-cause diagnosis and incident
reduction. Tier 2 serves as a key bridge between frontline support and expert-level engineering.
Key Responsibilities
Advanced Incident Resolution
  • Resolve escalated incidents that exceed Tier 1 scope
  • Troubleshoot issues involving:
    • Operating systems, applications, and user environments
    • Network connectivity, VPN, and basic routing/switching
    • Servers, cloud services, and business-critical systems
  • Apply structured troubleshooting and diagnostic techniques
  • Escalate to Tier 3 when issues require engineering-level expertise

Escalation & Problem Management
  • Serve as primary escalation point for Tier 1 technicians
  • Identify root causes of recurring incidents
  • Document patterns, resolutions, and preventive steps
  • Participate in post-incident reviews and corrective actions

Documentation & Knowledge Sharing
  • Create and maintain Tier 2 knowledge base articles
  • Improve existing documentation to reduce repeat tickets
  • Ensure accurate, detailed ticket documentation
  • Share technical findings with Tier 1 and Tier 3 teams

Mentorship & Collaboration
  • Provide technical guidance and coaching to Tier 1 technicians
  • Collaborate with Tier 3 engineers, vendors, and project teams
  • Support transition of projects into steady-state support
  • Participate in on-call or after-hours escalation rotations as required

Key Result Areas (KRAs) & Performance Measures
KRA 1: Escalation Resolution Effectiveness
Measures
  • Resolution time for Tier 2 escalated tickets
  • Percentage of escalations resolved without Tier 3 involvement
  • Quality of root-cause identification

KRA 2: Incident Reduction & Stability
Measures
  • Reduction in repeat or recurring incidents
  • Effectiveness of preventive fixes
  • Improved system or service reliability

KRA 3: SLA & Process Compliance
Measures
  • SLA adherence on escalated incidents
  • Proper severity classification and escalation handling
  • Compliance with support and security policies

KRA 4: Documentation & Knowledge Contribution
Measures
  • Quality and usefulness of knowledge base articles
  • Accuracy and completeness of ticket documentation
  • Reduced Tier 1 escalations due to improved documentation

KRA 5: Team Support & Mentorship
Measures
  • Tier 1 feedback and support effectiveness
  • Quality of technical guidance provided
  • Contribution to team skill development

Required Skills & Qualifications
Required
  • 3-5 years of IT support experience in a Service Desk or MSP environment
  • Strong troubleshooting skills across workstations, servers, applications, and networks
  • Experience working with ticketing systems and SLAs
  • Ability to communicate technical issues clearly to non-technical users
  • Strong documentation and analytical problem-solving skills

Preferred
  • Experience in an MSP or multi-client environment
  • Familiarity with cloud platforms, security tools, and vendor support processes
  • Relevant technical certifications or equivalent hands-on experience

Career Progression
  • This role serves as the primary pipeline for Tier 3 - Senior Technical Engineer
  • Advancement is based on technical depth, root-cause effectiveness, documentation quality, and mentorship impact

Why This Role Matters
Tier 2 technicians significantly influence:
  • SLA performance
  • Customer satisfaction
  • Reduction of reactive support
  • The efficiency of Tier 3 resources