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Korean Call Center Jobs (NOW HIRING)

Integrated Resources INC

Customer Service Associate

Orange, CA · On-site

$15.50 - $21.25/hr

Must have Call Center experience, at least one year. * Able to multi-task taking calls * Try to ... Must be bi-lingual in any of the following languages::- Korean, Vietnamese, Spanish Additional ...

Alignment Healthcare

Remote-Scheduling Specialist

Call Center experience in welcome/onboarding, appointment scheduling, retention, sales, or other ... Bilingual English/Spanish, or Vietnamese, Chinese (Mandarin), Korean Licensure: • Required: None ...

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Korean Call Center information

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How much do korean call center jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for korean call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Korean Call Center job?

A Korean Call Center job involves handling customer inquiries, support requests, or sales calls in the Korean language. Agents assist Korean-speaking customers via phone, email, or chat, providing information, troubleshooting issues, and ensuring customer satisfaction. Fluency in Korean and strong communication skills are essential. Some positions may focus on technical support, while others handle general customer service or sales.

What are the key skills and qualifications needed to thrive in the Korean Call Center position, and why are they important?

To thrive in a Korean Call Center, fluency in Korean and strong verbal and written communication skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and sometimes ticketing platforms is typically required. Outstanding problem-solving abilities, patience, and a customer-focused attitude set top performers apart. These skills ensure effective customer interactions, seamless issue resolution, and a positive client experience.

What are the main daily responsibilities of a Korean Call Center representative?

As a Korean Call Center representative, your primary responsibilities include answering customer inquiries via phone, email, or chat in Korean, assisting with product or service issues, and documenting interactions in the company's CRM system. You will often collaborate with team members and supervisors to resolve complex cases, while maintaining a high level of professionalism and customer satisfaction. Additionally, you may be responsible for handling escalated calls, processing orders, or providing information about promotions. The role requires multitasking in a fast-paced environment and adapting quickly to changing customer needs.

More about Korean Call Center jobs
What cities are hiring for Korean Call Center jobs? Cities with the most Korean Call Center job openings:
What are the most commonly searched types of Korean Call Center jobs? The most popular types of Korean Call Center jobs are:
What states have the most Korean Call Center jobs? States with the most job openings for Korean Call Center jobs include:
What job categories do people searching Korean Call Center jobs look for? The top searched job categories for Korean Call Center jobs are:
Korean Call Center jobs near you
Infographic showing various Korean Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Client Service Rep. - Bilingual Korean

Client Service Rep. - Bilingual Korean

Advanced Medical Management

Long Beach, CA • On-site

$25 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Role Insights

This role of Client Service Professional is considered an essential position within the organization. The Call Center is the communication hub between our clients, patients, and internal departments. You will be required to accept incoming calls at a very rapid pace, problem solve any challenges presented with claims, authorizations for service, and various other issues. This is not a routine position as it requires energy, enthusiasm, and the desire to give 5 star quality service.

The right candidate should have confidence in their abilities as a problem solver, and have the poise to execute solutions in a timely fashion. You will also be responsible for making follow-up calls to resolve challenges throughout your day. Good time-management is essential.

Some of your Key Performance Indicators (KPI) will include the amount of inbound and outbound calls made/received per day, how many calls you will have needed to escalate to a manager versus concluding them on your own, and other various KPI’s.

Primary Responsibilities

· Receive inbound calls from Health Providers, Health Plans, and patients requesting status updates and information on Claims, Authorizations for Service, Eligibility for Service, and various other related Medical questions

· Provide information on eligibility for medical services

· Transfer calls to appropriate departments when applicable

· Identify, research, and resolve any issues regarding Claims, Eligibility, Authorizations for Service, ETC.

· Make outbound calls for follow up purposes when needed

· Recognize and alert management of inappropriate trends in customer calls

· Recommend process improvements

· Document all calls and actions in AMM proprietary software

· Other duties as assigned

Required Skills and Abilities

· Fluency in Korean is a MUST

· High School Diploma, GED required. Associates degree preferred

· 2+ years of call center experience is strongly preferred

· 1+ year in medical or healthcare environment preferred

· High energy and goal orientated

· Problem solving and time management skills

· Brilliant verbal and written skills

· Proficient in Word, Outlook, Excel

· Positive attitude with great interpersonal skills

· Outstanding work ethic

· World-class customer service skills

· Ability to work Monday through Friday 8:00am – 5:00p

AMM BENEFITS

When you join AMM, you’re not just getting a job—you’re getting a benefits package that puts YOU first:

  • Health Coverage You Can Count On: Full employer-paid HMO and the option for a flexible PPO plan.
  • Wellness Made Affordable: Discounted vision and dental premiums to help keep you healthy from head to toe.
  • Smart Spending: FSAs to manage healthcare and dependent care costs, plus a 401(k) to secure your future.
  • Work-Life Balance: Generous PTO, 40 hours of sick pay, and 13 paid holidays to enjoy life outside of work.
  • Career Development: Tuition reimbursement to support your education and growth.
  • Team Fun: Paid company outings and lunches because we work hard, but we also know how to have fun!