ZipRecruiter

Log In

1

Korean Call Center Jobs (NOW HIRING)

Robert Half

Community Center Associate

Los Angeles, CA · On-site

$22 - $24/hr

Business-level bilingual ability in Korean, Vietnamese, Mandarin, or Cantonese, including speaking ... Familiarity with medical customer service, patient interaction, call center support, medical front ...

previous pagenext page

Showing results 21-40

All JobsKorean Call Center Jobs

Korean Call Center information

See salary details

$10

$17

$25

How much do korean call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for korean call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Korean Call Center?

A Korean Call Center job involves handling customer inquiries, support requests, or sales calls in the Korean language. Agents assist Korean-speaking customers via phone, email, or chat, providing information, troubleshooting issues, and ensuring customer satisfaction. Fluency in Korean and strong communication skills are essential. Some positions may focus on technical support, while others handle general customer service or sales.

What are the key skills and qualifications needed to thrive in the Korean Call Center position, and why are they important?

To thrive in a Korean Call Center, fluency in Korean and strong verbal and written communication skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and sometimes ticketing platforms is typically required. Outstanding problem-solving abilities, patience, and a customer-focused attitude set top performers apart. These skills ensure effective customer interactions, seamless issue resolution, and a positive client experience.

What are the main daily responsibilities of a Korean Call Center representative?

As a Korean Call Center representative, your primary responsibilities include answering customer inquiries via phone, email, or chat in Korean, assisting with product or service issues, and documenting interactions in the company's CRM system. You will often collaborate with team members and supervisors to resolve complex cases, while maintaining a high level of professionalism and customer satisfaction. Additionally, you may be responsible for handling escalated calls, processing orders, or providing information about promotions. The role requires multitasking in a fast-paced environment and adapting quickly to changing customer needs.

More about Korean Call Center jobs
What cities are hiring for Korean Call Center jobs? Cities with the most Korean Call Center job openings:
What are the most commonly searched types of Korean Call Center jobs? The most popular types of Korean Call Center jobs are:
What states have the most Korean Call Center jobs? States with the most job openings for Korean Call Center jobs include:
What job categories do people searching Korean Call Center jobs look for? The top searched job categories for Korean Call Center jobs are:
Korean Call Center jobs near you
Infographic showing various Korean Call Center job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Hybrid job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Member Services Representative (Bilingual - Korean)

Astiva Health

Orange, CA • On-site

$25 - $28/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

About Us:
Astiva Health, Inc., located in Orange, CA is a premier healthcare provider specializing in Medicare and HMO services. With a focus on delivering comprehensive care tailored to the needs of our diverse community, we prioritize accessibility, affordability, and quality in all aspects of our services. Join us in our mission to transform healthcare delivery and make a meaningful difference in the lives of our members.
SUMMARY: The Member Service Specialist is responsible for answering telephonic inquiries from current and potential members and providers regarding Medicare Advantage benefits, eligibility, enrollment, claims, referral, prior authorizations, appeals & grievances and other related concerns. Our Member Service Specialists ensure customer satisfaction by providing excellent customer service, displaying a desire to help and maintaining a professional demeanor. Member Service Specialists will be expected to maintain quality and performance standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
  • Handle inbound and outbound phone calls, emails and other necessary communications with members and providers
  • Clearly identify and act on customer needs to achieve satisfaction.
  • Clearly explain all details of the Medicare Advantage Plan including procedures, protocols, benefits, and any other necessary information to the member or provider during inbound and outbound calls.
  • Fully understand all aspects of Medicare Advantage including but not limited to benefits, prior authorization, referrals, claims, enrollment, eligibility, appeals & grievances, providers networks and pharmacy services.
  • Provide accurate and complete information using the tools provided
  • Keep detailed written records of each telephone encounter during the call
  • Adhere to all call center metrics as set forth by CMS regulation and call center leadership.
  • Attempt to resolve the member's issue completely during the first phone call.
  • Go above and beyond to provide exceptional customer service.
BENEFITS:
  • 401(k)
  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Vision Insurance
  • Paid Time Off
  • Free catered lunches
Requirements
EDUCATION and/or EXPERIENCE:
  • 2+ years customer service experience
  • Minimum 1+ years' experience with Medicare Advantage
  • Health Plan experience.
  • Excellent verbal and written communication skills including active listening and probing techniques.
  • Ability to multi-tasks, time manage and prioritize.
  • Ability to document information while on the phone with the member.
  • Ability to build rapport with members
  • Fluent in Korean (verbal and written)

Salary Description
$25.00 / hour - $28.00 / hour

Apply