As a Korean Call Center representative, your primary responsibilities include answering customer inquiries via phone, email, or chat in Korean, assisting with product or service issues, and documenting interactions in the company's CRM system. You will often collaborate with team members and supervisors to resolve complex cases, while maintaining a high level of professionalism and customer satisfaction. Additionally, you may be responsible for handling escalated calls, processing orders, or providing information about promotions. The role requires multitasking in a fast-paced environment and adapting quickly to changing customer needs.