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Knowledge Operations Manager Jobs in Springfield, MA

MDC

Manager of Operations

Hartford, CT

The purpose of this classification is to supervise and manage District water distribution and ... requisite knowledge, skills, and abilities for this job. Must have a valid driver's license.

MDC

Manager of Operations

Hartford, CT

The purpose of this classification is to supervise and manage District water distribution and ... requisite knowledge, skills, and abilities for this job. Must have a valid driver's license.

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Knowledge Operations Manager information

See Springfield, MA salary details

$30.9K

$63.2K

$118.1K

How much do knowledge operations manager jobs pay per year?

As of Jun 3, 2026, the average yearly pay for knowledge operations manager in Springfield, MA is $63,234.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $77,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What are popular job titles related to Knowledge Operations Manager jobs in Springfield, MA? For Knowledge Operations Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Knowledge Operations Manager jobs in Springfield, MA look for? The top searched job categories for Knowledge Operations Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Knowledge Operations Manager jobs? Cities near Springfield, MA with the most Knowledge Operations Manager job openings:
Knowledge Operations Manager jobs near you
Last Mile Operations Manager Hartford CT

Last Mile Operations Manager Hartford CT

DELAWARE VALLEY FLORAL GROUP LLC

Hartford, CT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

About Us: Founded in 1959, Delaware Valley Floral Group (DVFG) has grown from a small family business into one of the nation's largest floral distribution companies. For more than six decades, we've delivered premium fresh flowers and floral supplies to retail florists, event designers, and supermarkets across the country. We aim to be our customers' most valuable supplier - and we believe our employees are the key to making that happen.

About the Role The Last Mile Operations Manager is responsible for overseeing the efficient flow and delivery of customer orders within a fast-paced distribution environment. This role plays a critical part in ensuring high service levels, operational efficiency, and driver performance while supporting continuous improvement across final mile delivery operations. What You'll Do • Lead and develop delivery drivers and transportation staff to achieve performance, safety, and service goals • Ensure efficient and timely delivery operations, meeting customer expectations and delivery windows • Drive route optimization and continuous improvement initiatives to enhance productivity and reduce costs • Monitor and manage final mile delivery operations, including routing, fleet utilization, and service performance • Partner with sales teams to align delivery operations with customer needs and expectations • Maintain compliance with DOT, FMCSA, OSHA, and company safety standards • Manage departmental budgets, including route expenses, fleet costs, and labor efficiency • Support hiring, training, coaching, and employee relations to build a strong and engaged team Work Environment & Physical Requirements This role operates in both warehouse and office environments and requires working in non-temperature-controlled conditions, with exposure to varying weather.

The position is highly active and requires the ability to lift up to 60 pounds, stand and move for extended periods, and occasionally assist with loading/unloading and delivery operations, with or without reasonable accommodation. Compensation & Benefits (What's in it for you) The expected salary range for this position is listed above. Actual compensation will depend on skills, experience, qualifications, and geographic location.

We also offer: • Health, dental, and vision insurance • 401(k) retirement plan with company match • Short and long term disability benefits, life insurance and other supplemental benefit offerings • Flexible Spending Accounts • Paid time off, sick time and paid holidays Other Information • Onsite - Hartford, CT • Schedule: Monday through Friday, starting at 3:00 AM until completion; additional hours and days may be required during peak periods • Travel: Occasional travel to corporate offices or other distribution centers, including possible overnight stays What You'll Bring • Prior leadership or supervisory experience in transportation, logistics, or distribution • Experience with routing/GPS software and fleet management operations • Knowledge of DOT, FMCSA, and OSHA regulations • Strong analytical, problem-solving, and organizational skills • Ability to manage multiple priorities in a fast-paced environment • Strong communication and interpersonal skills, with the ability to coach and resolve conflicts • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and time/attendance systems • Valid driver's license with an acceptable driving record; DOT certification preferred but not required • Experience operating warehouse equipment such as forklifts and pallet jacks preferred Equal Employment Opportunity Statement We are an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic.

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