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Knowledge Operations Manager Jobs in Springfield, MA

Support Branch Operations Manager as necessary to keep the department running smoothly. This may ... Proficient knowledge of Microsoft Office, specifically Excel. * Ability to add, subtract, multiply ...

Support Branch Operations Manager as necessary to keep the department running smoothly. This may ... Proficient knowledge of Microsoft Office, specifically Excel. * Ability to add, subtract, multiply ...

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Knowledge Operations Manager information

See Springfield, MA salary details

$30.9K

$63.2K

$118.1K

How much do knowledge operations manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for knowledge operations manager in Springfield, MA is $63,234.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $77,200.00 per year, depending on experience, location, and employer.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.
What are popular job titles related to Knowledge Operations Manager jobs in Springfield, MA? For Knowledge Operations Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Knowledge Operations Manager jobs in Springfield, MA look for? The top searched job categories for Knowledge Operations Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Knowledge Operations Manager jobs? Cities near Springfield, MA with the most Knowledge Operations Manager job openings:
Manufacturing Operations Manager - 1st Shift

Manufacturing Operations Manager - 1st Shift

Home Market Foods

South Windsor, CT • On-site

$135K - $165K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Pay Range: $135,000/yr. - $165,000/yr. based on experience and qualifications
The Operations Manager is responsible for leading and optimizing all manufacturing operations at the South Windsor facility. This role owns plant performance across safety, food safety & quality, yield, labor efficiency, and cost control, ensuring the operation delivers against business targets for throughput, cost per pound, and profitability.
This position operates as a key business leader within the facility, driving continuous improvement, developing frontline leadership capability, and ensuring disciplined execution of operational standards. The Operations Manager partners cross-functionally with FSQA, Supply Planning, Maintenance, and Engineering to deliver a safe, compliant, and high-performing operation.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Safety & Risk Management
  • Own plant safety performance and drive a culture of zero incidents; Ensure compliance with OSHA and company safety standards; Lead hazard identification, root cause analysis, and corrective actions
  • Establish and monitor KPIs for: (TRIR, Near-miss reporting, Injury cost reduction)

Food Safety & Quality
  • Maintain full ownership of HACCP execution within operations; Ensure adherence to all USDA, FSIS, SQF, and regulatory requirements
  • Enforce CCP compliance, verification, and documentation discipline
  • Partner with FSQA to proactively reduce: Foreign material incidents, Product holds and rework, Drive a "stop production" culture when food safety risk is identified

Yield, Throughput & OEE Performance
  • Own and deliver against plant targets for: Yield %, OEE, Throughput (lbs./hr.)
  • Identify and eliminate sources of: Giveaway, Inedible loss, Process variability
  • Drive line optimization through: Equipment performance improvements, Standard work and process control, Downtime reduction initiatives, Partner with Engineering and Maintenance to improve system reliability

Labor Management & Cost Control
  • Own labor performance and cost per pound across all shifts; Drive disciplined labor planning aligned to production demand; Eliminate unnecessary overtime and improve staffing models
  • Implement systems to track and reduce: Direct labor variance, Indirect labor inefficiencies
  • Lead cost savings initiatives tied to: Labor reduction, Yield improvement, Waste elimination

Continuous Improvement (CI) & Operational Excellence
  • Lead structured continuous improvement initiatives using CI tools (RCA, Gemba, standard work)
  • Build and maintain a pipeline of cost savings and performance improvement projects
  • Establish a data-driven culture with daily performance management (Tiered meetings)

Leadership Development & Team Effectiveness
  • Develop Superintendents and Supervisors into high-performing leaders
  • Establish clear expectations for accountability, communication, and execution; Drive engagement, retention, and leadership capability across all shifts
  • Ensure proper training, onboarding, and skill development systems are in place

Cross-Functional Execution
  • Partner with: Supply Planning to align production schedules with demand, FSQA to ensure compliance and audit readiness, Maintenance to maximize uptime and equipment reliability, Engineering to support capital projects and process improvements.

EDUCATION AND/OR EXPERIENCE:
  • High School diploma with equivalent experience required; Bachelor's Degree in Engineering, Operations, Food Science, or related field preferred
  • 7+ years of progressive leadership experience in food manufacturing, protein processing, & high speed packaging systems
  • Demonstrated experience managing: Yield and throughput performance, Labor and cost control systems, Continuous improvement initiatives
  • Strong knowledge of: HACCP, USDA/FSIS regulations, SQF standards, Manufacturing KPIs (OEE, yield, cost per unit)
  • Proven ability to lead and develop large, diverse teams in a fast-paced environment
  • Strong verbal and written English skills required; Bilingual in Spanish and/or Portuguese a plus
  • Experience with effectively presenting information and responding to questions from clients, customers and the general public required
  • Strong knowledge of Microsoft Office required.

PHYSICAL REQUIREMENTS AND ENVIRONMENT:
The physical demands and work environment described below are representative of those required to perform this job's essential functions.
  • Regular presence in production areas, including cold, wet, humid, and noisy environments.
  • Ability to walk production floors, climb ladders and stairs, and occasionally lift up to 50 pounds.
  • Frequently required to stand; walk; use hands to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear
  • Off-shift and weekend work may be required to support breakdowns, shutdowns, or project execution.
  • Strict adherence to safety, PPE, and hygiene standards are required.

Exciting Benefits Await You!
  • Enjoy top-tier Medical, Dental, Vision coverage.
  • Pamper your furry friends with Pet Insurance.
  • Stay fit with our Wellness Plan and Gym Reimbursement.
  • Boost your skills with Employee Tuition Reimbursement.
  • Unlock endless opportunities with College Scholarship for dependents.
  • Reap the Rewards of Our Bonus Program Available to Our Salary and Hourly Employees.
  • Receive a Generous 401k Company Match.
  • Take advantage of Competitive Paid Time Off.
  • Elevate Your Safety Net with Company-Sponsored Life Insurance Coverage.
  • Receive Relocation Assistance for a Smooth Transition.
  • Earn Rewards through our Employee Bonus Referral Program.
  • Elevate Your Workplace Experience with Community Impact Opportunities.
  • Celebrate Together with Team Events and Seasonal Workplace Gatherings.

Opportunity Calls! Unsure if you meet all requirements? Don't hesitate, apply!
Our recruitment process is prompt and transparent. Your resume will receive swift attention from our talent professionals. If chosen, you'll undergo a recruiter phone screen, followed by interviews with key team members. We value your potential.
At Home Market Foods, we champion equal opportunities for all, prohibiting discrimination based on race, religion, gender, and more. Our commitment extends across all aspects of employment, ensuring a fair and inclusive workplace.
At this time, Home Market Foods will not sponsor applicants for employment authorization for this position for the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN