Logistical Operations Manager Jobs in Springfield, MA

We are seeking a highly organized and results-driven Logistics Operations Manager to oversee fleet operations, dispatch execution, Long-Distance transportation planning, and regulatory compliance within a fast-paced logistics environment.

This role is responsible for driving operational efficiency, supporting transportation teams, maintaining DOT compliance, and ensuring freight and relocation operations are executed safely, efficiently, and profitably. The ideal candidate is proactive, decisive under pressure, and experienced in managing logistics operations with a strong focus on accountability and execution.

The Impact You’ll Make

As the Logistics Operations Manager, you will serve as a central leader within daily Long-Distance transportation and fleet operations. Your ability to make informed decisions, solve operational challenges quickly, and maintain control over dispatch and compliance processes will directly impact service quality, operational efficiency, profitability, and customer satisfaction.

This position is ideal for someone who takes ownership, thrives in high-responsibility environments, and is committed to maintaining high operational standards.

Key Responsibilities

Fleet & Transportation Operations

• Oversee day-to-day logistics, dispatch, and transportation operations
• Evaluate shipments, routes, and operational priorities to maximize efficiency and profitability
• Develop load plans and scheduling strategies that reduce downtime and improve fleet utilization
• Coordinate backhauls and identify opportunities to improve operational performance
• Monitor fleet readiness, maintenance coordination, GPS tracking, and vehicle availability

Dispatch & Operational Execution

• Support Long-Distance dispatch operations and ensure schedules remain on track
• Respond quickly to operational challenges including delays, route changes, equipment issues, and service disruptions
• Make real-time operational decisions to maintain service continuity and efficiency
• Coordinate communication between drivers, dispatchers, crews, customers, and operational partners

Safety, Compliance & Accountability

• Ensure all transportation operations comply with DOT regulations, company policies, and safety standards
• Monitor driver compliance, fleet documentation, and operational reporting requirements
• Promote a culture of safety, accountability, and operational discipline
• Identify inefficiencies, operational gaps, and compliance risks while implementing corrective action plans

Leadership & Team Oversight

• Provide leadership and operational support to dispatchers, planners, and support staff
• Set clear expectations for operational performance and accountability
• Assist in training, coaching, and developing operational team members
• Foster strong communication and collaboration across departments

Qualifications

• 4+ years of experience in logistics, transportation, fleet operations, dispatch management, or related operational leadership roles
• Strong understanding of transportation operations, dispatch coordination, and fleet management
• Knowledge of DOT regulations, compliance standards, and transportation safety practices
• Proven ability to make decisions effectively in fast-paced and high-pressure environments
• Strong problem-solving, organizational, and leadership abilities
• Excellent communication and team coordination skills
• Experience working with logistics systems, dispatch software, GPS tracking, and operational reporting tools
• HHG, moving, relocation, or military logistics experience is a plus

Compensation & Benefits

• Competitive salary based on experience
• Performance-based bonus opportunities
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO)
• Tuition reimbursement
• Leadership growth and advancement opportunities
• Stable, team-oriented work environment

Join Our Team

We are looking for a leader who takes ownership, values operational excellence, and can confidently manage transportation operations in a demanding environment.

If you are driven by accountability, problem-solving, and operational performance, we encourage you to apply today.

Equal Opportunity Employer (E.O.E.)